* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting. YES. [00:00:01] I CALLED THE MEETING TO [ Call Meeting to Order] ORDER. AND BEFORE WE STARTED THE MEETING, I LIED ABOUT EVERYBODY. STAND UP FOR THE PLEDGE. I ONE NATION UNDER GOD, INDIVISIBLE WITH JUSTICE FOR ALL. ALL RIGHT, WE'LL HAVE A TO WALK SESSION. I CAN SO MANY SPECIAL GUESTS. UM, SO I'D LIKE TO SWITCH TO THE SACRED SPACE A LITTLE BIT. SO THAT'S, UH, THE UNCLE FOR US PRESENT IN [2. Present and Discuss an Update from Oncor Regarding their 2021 Winter Storm Response and the Redding Trail Project.] ITEM. NUMBER TWO IS IN DISCUSSING UPDATE THOUGHT ENCORE BLOATING HAVE 2021 WINTER'S BLOOM RESPONSE AND THE RUNNING TRAIL PROJECTS. GOOD EVENING. MAYOR AND COUNCIL, JOHN CROCKER, DEPUTY CITY MANAGER TO REQUEST ENCORES HERE TONIGHT TO TALK ABOUT THE 2120 2021 WINTER STORM RESPONSE IN THE BRITTANY TRAIL PROJECT. AT THIS TIME, I'D LIKE TO INTRODUCE RICHMOND AREA MANAGER FOR IF ANY GOOD EVENING. THANK YOU SO MUCH FOR HER. THANK YOU SO MUCH FOR HAVING US THIS EVENING. IT'S A PLEASURE TO FINALLY GET TO MEET YOU AFTER MONTHS OF BEING IN QUARANTINE. I'M THANKFUL FOR THE OPPORTUNITY TO MEET IN PERSON AND TO HAVE SOME SORT OF SENSE OF NORMALCY BACK. I AM YOUR AREA MANAGER. I AM GOING TO BE JOINED BY MY COLLEAGUES TODAY. WE HAVE OUR CHIEF OPERATING OFFICER, MR. JONES GREER. WE HAVE DEBBIE DENNIS, WHO IS OUR CHIEF CUSTOMER OFFICER, AND ALSO CHARLES L, WHO IS OUR SENIOR VICE PRESIDENT OF DALLAS CUSTOMER OPERATIONS. SO WE'VE ASSEMBLED A GROUP OF TOPICS BASED ON FREQUENTLY ASKED QUESTIONS, BUT OF COURSE, FEEL FREE TO ASK ANY ADDITIONAL QUESTIONS. WE'RE GOING TO TALK A LITTLE BIT ABOUT OUR COMMUNICATION PROCESS AND SOME OF THE CHALLENGES THAT WE FACE DURING THE WINTER STORM. WE'RE GOING TO DISCUSS ROTATING OUTAGES VERSUS CONTROL OUTAGES. UH, WHAT IS THE PROCESS EQUITABLE? HOW DO WE DECIDE HOW THE WORD POSSIBLE CRITICAL LOAD VERSUS CRITICAL CARE CUSTOMERS AND ALSO, WHY WERE SOME CUSTOMERS OFF FOR EXTENDED AMOUNTS OF TIMES WHILE OTHERS HAD POWER AFTER? AND WE'RE GOING TO TALK ABOUT SOME OF, SOME OF THE NEXT STEPS. YEAH. HER MICROPHONE IS ON. CAN YOU HEAR ME NOW? I THINK IT'S BREAKING. OKAY. WELL, I APOLOGIZE FOR THAT. BUT AT THE END OF THE PRESENTATION, WE'RE GOING TO TALK ABOUT SOME OF THE NEXT STEPS AND THE STEPS WE'RE GOING TO TAKE TO MITIGATE SOME OF THE CHALLENGES THAT WE FACE DURING THE WINTER STORE. AND THEN I WILL PRESENT INFORMATION ABOUT THE RANGE FOR THEM. JUST LET YOU KNOW HOW IT WORKS. DIRECTIONAL PROCESS IS COMING A LOT. SO WITH THAT, I'M GOING TO HAVE SOME GENTLEMEN COME IN AND TALK ABOUT THE STORM EVENT. GREAT. SO MR. MAYOR, COUNCIL MEMBERS, PLEASURE TO BE HERE. CAN I GET MY NAME IS JAYDEN BROWN. I'M THE CHIEF OPERATING OFFICER FOR ENCORE PLEASURE. BEING HERE WITH YOU TONIGHT IS TALKING TO YOU TOO, JOHN. I THINK WE'RE PREPARED TO STAY HERE ALL NIGHT, IF YOU HAVE QUESTIONS. SO I'M NOT GOING TO GO THROUGH THE PRESENTATION THAT LONG, BUT CLEARLY WE WANT TO BE HERE TO ANSWER WHATEVER QUESTIONS YOU MIGHT HAVE. LET ME JUST START WITH, UH, I GUESS NOBODY COMMENTS, UH, WE FULLY UNDERSTAND, OR WE BELIEVE WE FULLY UNDERSTAND. I THINK THE FRUSTRATION AND PROBABLY ANGER THAT YOUR CONSTITUENTS, YOUR CITIZENS FELT DURING THE EVENT AND BY EXTENSION TO YOU, THE COUNCIL MEMBERS AND YOUR STAFF. SO WE GET THAT. WE UNDERSTAND THAT, UH, UH, HOPEFULLY THROUGH THIS PRESENTATION, YOU MIGHT HAVE A BETTER UNDERSTANDING, MAYBE NOT A BETTER APPRECIATION FOR WHAT WE HAVE TO DO AND WHY, AND MAYBE TRY AND TAKE SOME OF THE MYSTERY OUT OF THIS, BUT BOTTOM LINE, WE UNDERSTAND THAT, UH, YOUR CITIZEN FOR MAD AND UPSET AND FRUSTRATED, AND, UH, WE GET THAT. WE GET THAT. AND SO HOPEFULLY WE CAN EXPLAIN KIND OF HOW WE GOT HERE AND WHY. SO WITH THAT NOW I PROBABLY WILL SAY, YOU KNOW, I, I'M AN ENGINEER BY BACKGROUND, SO I'M, I DON'T WANT TO TRY TO BUILD THE WATCH HERE FOR YOU, BUT I DO WANT TO TRY AND EXPLAIN SOME OF THE BACKGROUND THAT WILL LEAD INTO SOME OF THE ANSWERS TO THE QUESTIONS THAT WE HAVE IN THE FIRST SLIDE. AND I KNOW, YOU KNOW, THIS, BUT JUST A REMINDER OF KIND OF WHERE ANCORA SITS IN THIS [00:05:01] MARKETPLACE. YOU KNOW, WE ARE THE DELIVERY COMPANY. SO JUST THE POLES AND WIRES, TRANSFORMERS. I STRICTLY LOOK, WE DO NOT HAVE ANY GENERATION IN THE MARKET. THOSE ARE OTHER PARTICIPANTS IN THE MARKET. AND OUR, OUR PURPOSE IS REALLY TO SERVE YOUR CITIZENS AND YOU THROUGH THE RETAIL ELECTRIC PROVIDERS. SO THAT'S KIND OF WHERE WE SIT. WELL, LET ME USE THE, THIS DIAGRAM IS JUST THAT REMINDER, KIND OF THE ELECTRICITY MARKET IN GENERAL. YOU KNOW, OBVIOUSLY YOU WERE TAKING THE POWER FROM THE GENERATORS TO THE CUSTOMERS AND ELECTRICITY TODAY. UH, TECHNICALLY THAT HAS TO BE A BALANCED FLOW. SO SUPPLY HAS TO MEET DEMAND WITHIN A VERY, VERY SMALL RANGE. THERE'S NOT A CUSHION IN HERE ANYWHERE THAT ANY SORT OF ENERGY IS RESERVED. SO FOR EXAMPLE, YOU KNOW, WE DON'T HAVE A WATER TOWER THAT CAN MAKE UP FOR SUPPLY AND DEMAND VARIATIONS. AND SO IN REAL TIME, EXCUSE ME, FOR REAL TIME SUPPLY TO MEET DEMAND. AND WHEN THAT STARTS GOING AMISS OR AWRY, WE'RE THE ONES IN THE MIDDLE OF THAT HAVE TO TAKE ACTION AND BE ABLE TO HELP BALANCE THAT. AND THAT'S WHAT WE RAN INTO THEM INTO FEBRUARY 15. WE HAD A SHORT SUPPLY SITUATION. GENERATORS WERE TRIPPING OFFLINE TO THE COLD WEATHER AND OTHER ISSUES, UH, LOGOS, I, AS YOU ALL KNOW, BECAUSE OF THE, THE HEATING LOAD, ET CETERA. AND SO THERE ARE, WE HAVE PROCEDURES IN PLACE THAT SHOULD AND IMBALANCE GET TOO FAR OUT OF WHACK THAT WE HAVE TO TAKE ACTION. AND WE TAKE THOSE SEND DIRECTIONS FROM HER PACK. YOU'VE HEARD ERCOT A LOT OVER THE LAST A MONTH OR SO, THAT WAS KIND OF AN ARCANE, UH, AGENCY. IT'S NOW FRONT PAGE NEWS, BUT WE TAKE DIRECTION FROM MERCK BECAUSE THEY ARE THE ONES THAT HAVE THE VISIBILITY INTO THE GENERATION SUPPLY. WE DON'T HAVE THAT VISIBILITY. SO WHEN THE TIME COMES, WHEN THEY HAVE THE IMBALANCE BETWEEN SUPPLY AND DEMAND GETS TOO FAR, WE HAVE REALLY TWO, TWO WAYS TO MITIGATE THAT. WELL, THEY BOTH INVOLVE, UH, REDUCING LOAD OR SHEDDING CUSTOMERS TURNING CUSTOMERS OFF. ONE IS MAN, THE SITUATION IS GETTING SO DIRE. THE SITUATION IS MOVING SO FAST THAT THERE'S NOT ENOUGH TIME FOR HUMANS TO ACTUALLY GO IN AND TAKE ACTION. AND THAT IS WHEN WE CALL IT'S AN AUTOMATIC PROGRAM, WE CALL THAT OUR UNDER FREQUENCY LOAD SHEDDING SPEED. SO JUST KIND OF PUT THAT ASIDE. AND THE OTHER PROGRAM WAS WHAT WE HAD TO IMPLEMENT EARLY ON FEBRUARY 15TH. AND THAT IS A MANUAL LOAD SHEDDING PROGRAM, WHERE WE HAVE OPERATORS TAKING ACTIONS TO REDUCE THAT LOAD. AND SO THAT'S, THAT'S OUR MECHANISM TO TRY THE MARKET AND MAKE IT AS WE'RE TRYING TO DEAL WITH THE LOSS OF SUPPLY AND HIGH DEMAND. SO THAT'S KIND OF THE CREDIT. AND SO WHAT HAPPENED, UH, BEGINNING, UH, REALLY OVER THE WEEKEND STARTED GETTING INDICATIONS FROM OUR COT THAT WE'RE PROBABLY GOING TO BE IN TROUBLE, UH, FROM, UH, A GENERATION, THE STANDPOINT, THEY WERE EXPECTING A PEAK DEMAND ON THAT MONDAY, THE 15TH THAT'LL BE HIGHER THAN ANY SUMMER PEAK WE'VE EVER SEEN IN THE WINTER. THAT'S IT, IT'S KIND OF A LOAD THAT THEY WERE FORECASTING GIVEN THE DRAMATIC TEMPERATURE WE'RE GOING TO SEE ACROSS THE STATE. IN FACT, ON SUNDAY, ON VALENTINE'S DAY, THEY SET A NEW STATE SET, A NEW PEAK OR 65,000 MEGAWATTS. I'M GONNA THROW A LOT OF NUMBERS AROUND. IT PROBABLY DON'T MEAN ANYTHING TO YOU, BUT IT A NEW PEAK ON SUNDAY AND THAT PEAK WAS SUPPOSED TO BE EVEN GREATER ON THEM. SO GOING INTO REALLY AROUND MIDNIGHT ON SUNDAY NIGHT, MONDAY MORNING, ERCOT STARTED SIGNALING THAT THINGS ARE GETTING WORSE. THEY'RE LOSING MORE GENERATION PLANTS. SO THEY, THE MARKET WAS LOSING MORE GENERATION PLANTS. AND SO THEY STARTED STEPPING INTO THIS EMERGENCY ACTION PLAN AND IT DIDN'T TAKE LONG FOR THINGS TO GET PRETTY DIRE. SO FOR MIDNIGHT TO 1:20 AM, 1:20 AM IS WHEN THEY DIRECTED US TO START SHEDDING LOAD OR TURNING OFF CUSTOMERS. AND IT ACCELERATED FROM THAT POINT. UH, IN FACT, IT GOT SO POSTED, UH, AROUND 2:00 AM. WE GOT SO CLOSE, WE ALMOST LOST THE ENTIRE BRAND AND THAT'S A SITUATION THAT WE DON'T WANT TO SEE HAPPEN, RIGHT? THAT IS, THAT IS, UH, THAT IS A BLACK SYSTEM TO BE DOWN FOR WEEKS. AND THAT'S WHAT WE'RE TRYING TO. YEAH. SO WE STARTED ROTATING LOAD, UH, GAS AT 1:20 AM ON MONDAY, AND LET'S SEE WHAT THE NEXT SLIDE. AND THIS IS PROBABLY HARD TO UNDERSTAND, BUT YEAH, THE BLUE BARS ARE HOW MUCH ERCOT WAS REQUESTING THE ENTIRE STATE TO DROP AS FAR AS LOAD. SO THE BIG SPIKES HAD REACHED UP TO 20,000 MEGAWATTS THAT THEY ORDERED ALL THE UTILITIES LIKE, SO IT'S NOT JUST ENCORE. IT'S THE FOLKS IN HERE, WEST TEXAS, ALL THAT WORD TO SHOW LOVE. AND THEN WE REPRESENTED ABOUT 37% OF THAT IN FACT, GOING INTO THE WEEKEND AND WE WERE CARRYING ABOUT 40% OF THE TEXAS LOAD. SO WE WERE CARRYING A VERY SUBSTANTIAL PART OF THAT, BUT YOU CAN SEE HOW QUICKLY HE READ [00:10:01] THAT. SO THIS IS MONDAY, HERE'S MONDAY NIGHT INTO TUESDAY, JUST HOW MUCH THE DRAMATIC INCREASE IN THE AMOUNT OF LOAD THAT WE HAD TO SHIP. AND SO THAT'S WHY WE GOT TO A POINT WHERE ESSENTIALLY WE RAN OUT ROOM AND WHY WE, WE ADVERTISE. AND THE WHOLE PLAN WOULD BE TO ROTATE THAT LOAD, LIKE SOMEBODY OFFLINE FOR 1530 MINUTES, PUT THEM BACK ON, TAKE SOMEBODY ELSE OFF. BUT WE GOT TO THE POINT IN THE EARLY MORNING HOURS NEEDED TO THE DAY MONDAY THAT WE JUST COULD NOT DO THAT BECAUSE ERCOT WAS REQUESTING US BECAUSE SHE HAD SO MUCH LOAD THAT WE REALLY HAD NOTHING TO DO. YOU HAVE TO GIVE. SO THAT'S PART OF THAT ISSUE, KIND OF GOING BACK TO THE QUESTION OF WHY SOME PEOPLE WERE IMPACTED AND SOME WORK THERE'S TWO OTHER CATEGORIES THAT UNDER FREQUENCY LOAD SHEDDING MECHANISM THAT I MENTIONED IS ALWAYS THERE AS A SAFETY NET. THAT'S THE MECHANISM THAT WOULD OPERATE QUICKLY, DID SOMETHING ELSE HAPPEN. AND WE DON'T HAVE TIME ENOUGH FOR THE LEADERS TO, TO TAKE ACTION. AND SO WE NEED THOSE, THAT LOAD TO STAY THERE, READY TO TRIP OFF, SHOULD SOMETHING ELSE HAPPEN. AND THAT'S WHY THE PEOPLE, UH, SOME PEOPLE NEVER SAW THEIR LIGHTS GO OFF BECAUSE THEY'RE ON THAT SAFETY NET AND SAY, SAY, WELL, WHY CAN'T YOU ROTATE THEM TOO? WE HAVE TO HAVE THAT SAFETY THERE IN CASE SOMETHING ELSE HAPPENS. SO WE GOT DOWN TO THE KNEE, READY, 2:00 AM ON MONDAY, IF WE HAD ONE, ONE MORE GENERATOR TRIP OR SOMETHING ELSE HAPPENED, WE NEEDED THAT SAFETY NET TO BE THERE, TO ADD, TO AUTOMATICALLY TAKE MORE LOAD OFF, TO TRY TO SAVE THE SYSTEM. SO THAT'S WHY YOU GOT SOME FOLKS THAT WERE STARTING TO BE ROTATED THAT EVENTUALLY WENT TO NO ROTATION. AND Y CONCEIVABLY IN THE SAME NEIGHBORHOOD, YOU HAD FOLKS THAT NEVER LOST THEIR SERVICE BECAUSE THEY'RE PART OF THAT VERY ESSENTIAL SAFETY NET. THIRD CATEGORY IS WHAT WE CALL CRITICAL LOADS. AND THOUGH THAT REALLY COVERS HOSPITALS, AIRPORTS, UH, YOU KNOW, NINE ONE, ONE CALL CENTERS, THINGS LIKE THAT. AND THAT'S ABOUT 8% OF OUR FEEDERS. AND SO THAT'S THE OTHER CATEGORY THAT NEVER GOT ROTATED AND NOT ON THAT ARE FREQUENCY. THEY'RE NOT IN THIS MANUAL LOAD SHED. MOST OF THE ONES THAT WE JUST CANNOT PRINT AT ALL DOWNTOWN NETWORKS ARE ANOTHER PART OF THAT. SO HOPEFULLY THAT WILL BE A PAUSE THERE. SO THAT'S AT LEAST A TRY, TYPICALLY, UH, EXPLAIN WHY WE HAD SOME PEOPLE WHO ROTATED AND THEY NEVER ROTATED. AND SOME FOLKS WERE, THE LIGHTS STAYED ON THE ENTIRE TIME. SO LET ME KIND OF PAUSE THERE AS ANOTHER QUESTION. YES, SIR. I HAVE A QUESTION ABOUT THAT. EXPLAIN THE SAFETY THAT I UNDERSTAND WHAT YOU'RE SAYING. SO HOW IS IT, WHAT COULD THE DRAW NEWS, WHAT AREAS OF TOWN OR AREAS OF IT, OF YOUR DISTRICT? IS IT JUST LIKE A RANDOM THING AND IT CHANGES OR IS THIS A, YOU KNOW, BECAUSE ALWAYS THE SAME LINES ON SAFETY. YES. SO LET ME UNPACK THAT A LITTLE BIT. SO, UH, FOR BOTH OF THESE SCHEMES, THEY NEED TO BE GEOGRAPHICALLY DISPERSED. AT FIRST, THEY WERE REQUIRED BY OUR ECONOMY. SECONDLY, JUST TECHNICALLY WE NEED TO HAVE THEM DISPERSE. SO THAT'S WHY YOU MAY HAVE PART OF ONE DAY PUT ON THE THEATER. PART OF NOT ON THE OTHER SIDE OF THE THEATER. THE OTHER FREQUENCY IS CONTROLLED BY EQUIPMENT THAT IS ACTUALLY LOCATED IN THAT SUBSTATION. SO WE TYPICALLY DO NOT ROTATE THOSE AROUND PERIODICALLY. WE DO REVIEW THE ENTIRE PROGRAM ANNUALLY TO SEE WHAT KIND OF A WOMAN'S NAME AND ADDED, MAKE SURE CRITICAL A FACILITY MAY NOT HAVE BEEN ADDED TO A FEEDER. ALSO OUR WIMPY KS TO GO UP. WE HAVE TO MAKE SURE THAT WE HAVE FOR THAT UNDER FREQUENCY, THE AUTOMATIC PROGRAM, OR A PAR TO HAVE 25% OF OUR LOAD, EXCUSE ME, ON THAT PROGRAM AT ALL TIMES. SO AS A LOAD IN THIS AREA INCREASES THE CASE LOAD. WE'RE GOING TO HAVE TO ADD ADDITIONAL THEATERS TO THAT, TO THAT BASE, BUT WE REVIEWED THE LIST EVERY YEAR. TYPICALLY WE DON'T ROTATE THEM AROUND. I WOULDN'T SAY IT'S A LUCK OF THE DRAW. I THINK IT'S REALLY JUST A GEOGRAPHICAL DISTRIBUTION FOR THAT UNDER FREQUENCY LOAD SHED. WE REALLY NEED TO COUNT. WE NEED TO MAKE SURE THAT THAT LOAD IS THERE. THE MAJORITY OF THE TIME THAT IT'S NEEDED TO BE DROPPED. AND UNFORTUNATELY THE MOST KIND OF STEADY STATE LOAD WE HAVE IS RESIDENTIAL. SO TYPICALLY RESIDENTIALS ARE ON THAT, UH, UNDER FREQUENCY LOAD SHEDDING IS THEN WE HAVE THE CRITICAL LOADS OF HOSPITALS AND ALL THAT. AND THEN ESSENTIALLY ALL THE OTHER CUSTOMERS ARE SUBJECT TO THAT ROTATING LIST. SO I'M NOT SURE IF THAT ANSWERS YOUR QUESTION NOW. YEAH. I JUST MEANT YOU GUYS KNOW WHO'S ON, ON THE, ON THE FEEDERS WITH CRITICAL LOAD WHEN YOU HAVE THAT BAD. SO YES, SIR. OKAY. SO THAT'S SOMETHING I DON'T, IF IT'D BE ANY GOOD. THE OTHER QUESTION I'VE BEEN ASKED BEFORE FOR PEOPLE IS EVERYBODY'S GOT A SMART METER. NOW I KNOW THAT YOU CAN REMOTELY TURN THOSE THINGS ON AND OFF FROM [00:15:01] YOU GUYS AT CENTRAL STATE. I MEAN, I DON'T, I DON'T KNOW WHO ACTUALLY CONTROLS IT. IF YOU GET THE, IF THE ELECTRICAL PROVIDERS CONTROL LOADS OR IF ENCORE CONTROLS, LIKE WHY ON A CRITICAL FEEDER ONLINE, WHY COULDN'T YOU KEEP THE HOSPITAL UP? BECAUSE FOR INSTANCE, I WAS DRIVING AROUND ON TUESDAY OR WHATEVER. I SEE SHOPPING CENTERS WITH NOT A SINGLE PERSON, BUT EVERY LIGHT PLACE IN THE PARKING LOT IS BURNING. AND THEN, YOU KNOW, GO THROUGH OTHER PARTS OF TOWN WHERE THE RESIDENTIAL PROVIDERS, THIS IS AFTER THEY'VE BEEN OUT FOR TWO OR THREE DAYS. RIGHT. AND I'M LIKE, CAN YOU NOT, CAN YOU GUYS NOT CONTROL THAT? OR IS IT JUST TOO MUCH OF A YEAH, NO, I THINK THAT'S A GREAT, THAT IS A GREAT QUESTION. YOU KNOW, OUR SMART METERS BENNION SINCE 2012 NOW, I GUESS, BUT I'D SAY THE WAY WE, THE WAY WE WERE INSTRUCTED TO DESIGN AND DEPLOY THAT SYSTEM, IT'S REALLY DESIGNED FOR A METER READING INFORMATION, FLICKING THAT USAGE DATA AM ON A FAIRLY INFREQUENT BASIS. DO THOSE TURN-ONS AND TURN-OFFS, SO THAT'S REALLY KIND OF A, IT'S A KEY ROLE OF IT EITHER, BUT IT'S NOT THE PRIMARY. THE THING WE NEED HERE IS, IS TIMELY EXECUTION. IN OTHER WORDS, WHEN THEY SAY DROP IN PAY, THAT'S WHAT THAT SAYS. IN A THOUSAND MEGAWATTS, WE NEED TO TURN AROUND AND BE ABLE TO DO THAT IN THE SYSTEM, THE WAY IT WAS DEPLOYED DESIGNED, WE CAN'T GUARANTEE THAT CERTAIN. AND SO THAT'S WHAT THEY WERE LOOKING AT. YOU WOULD REQUIRE A REDESIGN WITH THE SYSTEM, BUT THEY WILL SEND OUT A SIGNAL AND ABLE TO ENSURE THAT WE GOT THE AMOUNT OF LOAD WE NEED, LIKE RIGHT NOW. I MEAN, THIS IS, I DESCRIBED THE TIME IT'S MINUTES. IT'S NOT HOURS. AND SO TODAY THAT SYSTEM CONNECT, THEORETICALLY, YES, WE CAN HAVE A BIG THEATER, BUT IT'S NOT DESIGNED. IT'S NOT ABLE OF DOING IT IN A WAY ITS PURPOSE POSSIBLY, POSSIBLY DO THAT. I MEAN, THAT WOULD BE, THAT WOULD BE HELPFUL. CAUSE I THINK THE BIGGEST THING, I MEAN, THERE'S COMMUNICATION ISSUES. I THINK THAT WAS REALLY WHAT FRUSTRATED ME. THE BIGGEST THING WAS JUST LIKE, IF YOU GUYS ARE SHEDDING, WHATEVER, YOU KNOW, 7,500 MEGAWATTS OR WHATEVER. I MEAN, IF EVERYBODY, EVEN IF THEY RAN 15 MINUTES IN AND HOUR AND A QUARTER OF AN HOUR, IF ANYTHING BETTER WAS SHARED THAT SAME DEAL, WE WOULDN'T HAVE HAD ALL THE PROBLEMS WITH FREEZING PIPE ISSUES. RIGHT. WHICH IS AWESOME, WHICH IS REALLY CAUSING DAMAGE. YOU KNOW, I WAS TRYING TO FIGURE OUT IF THERE'S, WE'LL PROBABLY NEVER, I WON'T BE AROUND I'M SURE. HOPEFULLY THE NEXT TIME ONE OF THESE THINGS COMING AROUND, BUT YOU'RE RIGHT ON POINT. I MEAN, WE'VE, YOU KNOW, WE'RE ALSO, I THINK IF YOU'VE EVER DEPLOYED DIFFERENT TYPES OF TECHNOLOGY IN THE FIELD TODAY, WE'RE LOOKING AT ALL THOSE TO SEE HOW WE CAN BE MORE AROUND THAT. PART OF IT IS TRYING TO MAKE A KIND OF A VALID TIME DECISION AROUND THAT THIS IS JOB ONE. AND THEN WE STARTED KIND OF DOING WAYS TO KIND OF, TO YOUR POINT DEAL THAT WERE SURGICAL ABOUT THAT. BUT TO YOUR POINT ABOUT THE SMART METERS, WE'RE LOOKING AT THAT, BUT TODAY THAT SYSTEM IS NOT CAPABLE OF DOING THAT, BUT THAT'S A VERY LOGICAL QUESTION. IT'S YOUR BOOK. IF I FEEL THAT, UM, YOU KNOW, I'VE BEEN WITH THE COMPANY WAY TOO LONG AND THIS IS FOR THE EVENT. SO THESE ARE THE TYPES OF EVENTS THAT I KNOW ALL OF YOU HAVE PLANS AND BE TRAINED AND DRILL FOR IT. AND YOU HOPE YOU NEVER USE, YOU KNOW, UNFORTUNATELY IT WAS NEEDED. AND, UH, YOU KNOW, THE ONLY FRANKLY AS I'VE TALKED, MY PROBABLY ONLY SOLACE, I COULD HAVE A C A, WE SAVED IT FROM GETTING WORSE, WHICH I KNOW IT WAS A MESS AND SOME THINGS WERE GOING TO DO BETTER, BUT YEAH, YOU'RE RIGHT. YOU KNOW, THIS LAST ONE WAS 10 YEARS AGO DURING THE 2011 SUPER BOWL MESS LAST YEAR. AND, AND SO THAT AGAIN, JUST TO GIVE YOU AN IDEA IN THAT EVENT, THE TOTAL ERCOT LOAN SHED WAS 4,000 MEGAWATTS OR 2000, THIS WAS TAUGHT. SO, AND THE PERSON WOULD BE ONE TO 211, THAT LOAD SHED ONLY LASTED FOR SEVEN AND A HALF HOURS, NOT 71 HOURS. SO HERE'S THE AD. AND AGAIN, NOT TRYING TO, EXCUSE ME, JUST KIND OF ORDER OF MAGNITUDE, BUT YOU'RE RIGHT. I HOPE I'M ON A DIFFERENT PLACE OR YEAH, IT WAS INTERESTING. IT WAS LIKE, IT'S THE FIRST, THIS, I GUESS IT'S TRUE. FIRST TIME THAT THE CURRENT STATE OF TEXAS WAS BORN, FREEZING YEAH. EVER RECORDED. SO OBVIOUSLY THE HISTORICAL JIM, YOU KNOW, IT'S PAST, PAST, YOU KNOW, SENSITIVE, WE CANNOT BRING IT BACK, BUT A PHENOMENON AND HOW CAN WE PREVENT THAT FROM HAPPENING AGAIN? THAT'S WHAT I REALLY CARE MORE. YEAH, SURE. WELL, LET ME, I CAN TALK ABOUT KIND OF THE MARKET GENERAL. AND DEBBIE WAS TALKING ABOUT YOU, YOU BROUGHT UP COMMUNICATION, WHICH WE GET THAT OF ALL THE THINGS WE CAN DO BETTER. BUT I THINK, YOU KNOW, THE, THE DISCUSSION DOWN IN AUSTIN HAS REALLY FOCUSED BACK ON THE GENERATION SIDE. I MEAN, IT WAS, [00:20:01] UH, I MEAN THAT WAS THE BIGGEST ISSUE AT THE LOSS OF GENERATION. AND, AND IF YOU'VE KIND OF KEPT UP WITH THE DIALOGUE IN AUSTIN, BUT WE HAD NATURAL GAS PLANTS, WHICH ARE KIND OF OUR, HAVE BEEN OUR BREAD AND BUTTER IN TEXAS FOR A LONG TIME, EVEN THE COAL PLANTS, WHICH ARE ON THE DECLINE, BUT THEY'RE STILL A BIG PART OF OUR ELECTRICITY GENERATION TODAY. YOU KNOW, THEY FROZE UP, YOU HAD A, YOU PROBABLY HEARD THE STORIES ABOUT THE WIND FARMS WITH THE BLADES BREEZING UP AND SOLAR OF COURSE, WAS COVERED WITH SNOW AND HAVE OVERCAST. AND SO EVEN HAVING A NUCLEAR UNIT NOW ON THE POST TRIP HOUSE. SO EVERY FUEL SOURCE THAT WE RELY ON HAD SOME SORT OF ISSUE. AND THAT JUST KINDA MAGNIFIED WHERE WE GOT TO THIS, TO THIS STAGE HERE. SO A LOT FOCUS ON, YOU KNOW, ON THE GENERATION SIDE, HOW CAN YOU BETTER WINTERIZE YOU, MAYBE THERE'S SOME ADDITIONAL INCENTIVE IN THIS NEW MARKET STRUCTURE TO PROVIDE SOME INCENTIVES TO THOSE GENERATORS TO MAKE SURE YOU'RE THERE NEXT TIME. SO IT MIGHT APPEAR, YOU KNOW, THAT'S NOT US, BUT YOU MIGHT IN SOME, YOU KNOW, LOOKING IN IS IT'S, YOU'RE FOCUSED ON THE RIGHT THINGS. BUT ANYWAY, LET ME PAUSE. MAYBE YOU WANT TO TALK ABOUT SIGMA COMMUNICATION. GOOD EVENING, EVERYONE. CAN YOU HEAR ME? OKAY. IT'S HARD TO TALK THROUGH A MASK AND FOGGING YOUR GLASSES, BUT IT'S A NEW EXPERIENCE, RIGHT? FOR ALL OF US. UH, FIRST OF ALL, JUST AS JIM SAID, UH, IT BREAKS MY HEART, UH, TO THINK ABOUT THE IMPACT THE WINTER STORM HAD ON OUR CUSTOMERS AND SPAS, YOU KNOW, REALLY, EVEN MORE SO SOME OF OUR MOST VULNERABLE CUSTOMERS, UM, THAT WERE OUT THERE WITHOUT POWER FOR SO LONG. AND FRANKLY, OUR TECHNOLOGY WAS OVERWHELMED. OUR CALL CENTER IS OVERWHELMED. UM, SO TO GIVE YOU AN EXAMPLE IN ALL OF 2020, OUR CALL CENTER, UM, TOOK PROBABLY TWO AND A HALF MILLION CALLS JUST OVER DURING THIS EVENT, 3.3 MILLION CALLS OR CUSTOMERS COULDN'T GET US, THEY GOT A BUSY SIGNAL, COULDN'T REACH US. UM, AND THEN IF YOU LOOK AT OUR OTHER DIGITAL PLATFORMS THAT A LOT OF PEOPLE HAVE COME TO RELY ON LIKE THE OUTAGE MAP, UH, OUR ENCORE ALERTS, THEY TOO WERE OVERWHELMED. AND IN FACT, THE INFORMATION FROM THE MAP OUTAGE BACK IN THAT KIND OF STORM IS IT'S NOT UP TO DATE. AND WE GENERALLY CAN'T PROVIDE THE INFORMATION BECAUSE THIS, THESE ROLLING OUTAGES WERE AT A FEEDER LEVEL. SORRY. UM, WHEN YOU LOOK AT ALL OF OUR PLATFORMS DURING THE STORM, WE HAD ABOUT 15 MILLION CONTACTS FROM OUR CUSTOMERS. SO WE HAVE TO DO BETTER AND WE WILL. SO WE'RE LOOKING AT HOW WE CAN MAKE ALL OF OUR DIGITAL CHANNELS, MORE ROBUST, MORE HARDENED, UH, INCLUDING CALL CENTERS AND ALL OUR DIGITAL TOOLS. SO THAT'S ONE OF THE THINGS UNDERWAY IS TO LOOK AT THAT. THE OTHER THING I WOULD TELL YOU IS I THINK BACK ON THE TUESDAY OF THE STORM, I THINK IT WAS TUESDAY. UM, I DID AN NBC INTERVIEW AND THEY ASKED ME, WHAT'S THE ONE THING YOU WOULD TELL CUSTOMERS. AND I SAID, IF YOUR LIGHTS ARE OUT, YOU NEED TO GO FIND SOMEPLACE WARM. WELL, IF YOUR LIGHTS WERE OUT AND YOU COULDN'T SEE ME ON TV. SO I THINK THAT'S WHEN I THINK ABOUT ENCORE, WE SEE OURSELVES IN THE MARKET. WE WANT TO BE TRUSTED BY OUR COMMUNITIES. WE'RE HERE. WE'RE THE ONES IN THE MARKET THAT CAN REALLY HAVE AN IMPACT IN THE FUTURE. I BELIEVE BECAUSE WE CAN WORK WITH YOU CITIES AND OUR STAKEHOLDERS TO FIGURE OUT HOW, IF HEAVEN FORBID, I'M LIKE JIM, I'M LIKE YOU, I DON'T WANT TO BE AROUND IF ANOTHER STORM LIKE THIS HAPPENS, BUT IF IT DOES, WE'VE GOT TO DO BETTER. AND SO HOW DO WE DO THAT? WHAT DOES THAT LOOK LIKE? HOW DO WE SURE WE CAN REACH CUSTOMERS? WE CAN FIND PLACES WHERE PEOPLE CAN BE SAFE AND WE CAN BE SURE THEY HAVE THE INFORMATION TO PLAN BECAUSE THAT'S REALLY WHAT PEOPLE WANT TO KNOW NOW. AND NOW PEOPLE DON'T WANT TO LEAVE THEIR HOMES WHEN THE LIGHTS ARE OUT. CAUSE THEY WORRY ABOUT THE SECURITY OF THE HOMES, BUT THAT'S PART OF WHAT TIFFANY WE'LL WORK WITH. YOU, WE'RE WORKING ON A COMPANY-WIDE BASIS ABOUT HOW WE IMPROVE, UH, PARDON OUR PLATFORMS. SO CUSTOMERS CAN REACH US HOW THEY UNDERSTAND WHAT YOUR NEEDS ARE BETTER FROM A CITY SERVICES, STANDPOINT, UH, WATER PUMPING STATIONS, THOSE KINDS OF THINGS. BE SURE CRITICAL LOAD IS UPDATED BECAUSE THAT'S THE OTHER THING THAT WE LEARNED THROUGH THIS PROCESS IS A LOT OF PEOPLE WEREN'T PROVIDING UP-TO-DATE INFORMATION. YOU KNOW, OUR ECONOMY'S GROWING BUSINESSES ARE GROWING. AND SO WE JUST, WE HAVE A LOT OF WORK TO DO. WE'RE COMMITTED TO DO IT AND DO BETTER. OH, I WAS JUST GOING TO MAKE ONE OTHER COMMENT ABOUT THAT. I MEAN, ADDISON'S IS PRETTY SMALL PLACE. SO I'LL, I MEAN, I WOULD ENCOURAGE YOU GUYS TO REACH OUT TO THE DIFFERENT MUNICIPALITIES. WE HAVE, WE HAVE LOTS OF GOOD PEOPLE OUT FROM THE TOWN, LITERALLY DRIVING AROUND WHILE THIS IS GOING ON. IF WE HAVE THAT, NO MORE PEOPLE HAVE THAT [00:25:01] INFORMATION UP FRONT AND WE HAVE OTHER CHANNELS, A WAYS TO GET OLDER. RIGHT. AND SO IF THE TOWN CAN GET THAT INFORMATION QUICKER AND WE CAN HELP YOU GUYS, I THINK THAT'S, YOU KNOW, INSTEAD OF RELYING ON, CAUSE YOU'RE RIGHT, IT WAS FRUSTRATING WITH YOUR SYSTEM. I GET IT. IT'S COMPLETELY PART OF THIS CRASHED YOUR WHOLE SYSTEM THAT PEOPLE WILL BE GETTING, THEY WOULD GET NOTICED. THEY LOOK ON YOUR SYSTEM AND THEY SAY YOUR, YOUR POWER'S ABOUT YOUR STORE. AND IT'S LIKE, WE HAVE POWER FOR THREE DAYS. WHAT ARE YOU TALKING ABOUT? AND THAT'S WHAT, IT WAS MORE OF A COMMUNICATION THING THAT FOSTERED YES, I AGREE. YEAH. SO THAT'S, THAT'S WHAT WE'RE FOCUSED ON. AND AGAIN, TO YOUR POINT, THIS, THIS WAS YOU MAKE IN, IN RESPECT TO YOU, AS JIM MENTIONED, REALLY, IT WAS NOT UNTIL WEDNESDAY. THEN WE WERE IN A PLACE WHERE WE COULD REALLY RESTORE CUSTOMERS. THAT'S WHAT MADE IT HARD IN A NORMAL, WHATEVER NORMAL WINTER OR SUMMER STORM. WHEN WE HAVEN'T BEEN ASKED BY ERCOT TO SHED LOAD, WE'RE MORE IN CONTROL OF WHAT'S HAPPENED. AND SO IT REALLY WASN'T UNTIL WEDNESDAY THAT WE COULD START GETTING AN IDEA OF WHERE THINGS WERE. SO AGAIN, YOU KNOW, WHEN YOU LADIES, WHAT CLOSE TO HALF OF THE GENERATION ON THE GRID, IT JUST WAS UNBELIEVABLE AND SCARY, SCARY. I COULD JUST ADD ONE THING. I THINK ONE THING THAT LESSONS LEARNED TO KIND OF LOOKING BACK, I THINK WHEN WE WERE KIND OF IN THIS, THIS IS MONEY. NOT THAT I NEVER REMEMBER THESE. UM, BUT YOU KNOW, WE WERE GETTING INDICATIONS OF ERCOT AND ALL THIS GENERATION WAS GONNA BE COMING BACK ON THE CITY, COMING BACK ON THE CITY, YOU KNOW, YOU KNOW, THE SHERIFF'S KEVIN. AND SO I THINK WE WERE HESITANT TO THE BELL AND SAY, YEAH, THIS IS GETTING WORSE AND NSA. SO LOOKING BACK, WE PROBABLY SHOULD HAVE BEEN MORE PROACTIVE, EVEN IF WE WERE GETTING POSITIVE SIGNALS FROM OUR PART ABOUT ALL OF THIS GENERATION COMING BACK. I THINK WE WERE JUST A BIT CONCERNED TOO ABOUT GETTING PEOPLE TO EXOTIC TOO PANICKY. BUT IN RETROSPECT, IT WOULD'VE BEEN HAD WE KNOWN, UH, WE PROBABLY WOULD HAVE HANDLED THAT MESSAGING A LITTLE BIT HERE. OKAY. I THINK I'LL CAUSE A COLLEAGUE, TOM REAL GOOD POINT IS KIPP BETTER RELATIONSHIP, CLOSER, UH, RELATIONSHIP WITH EACH DIFFERENT INDIVIDUAL CITIES. SO, UH, IF YOU CAN SHARE THOSE INFORMATION TO EACH CITY AND THEN WE HAVE ALL MASTER TO NOTIFY ALL CITIZENS, SO THERE ARE MANY WAYS YOU CAN IMPROVE THE COMMUNICATION. SO, UM, I THINK, YOU KNOW, THE BOTTOM LINE IS IF IN THE FUTURE THERE WILL BE ANOTHER DISASTER LIKE THIS, HOW YOU'RE GOING TO HANDLE IN A SMOOTHER WAY. AND ALSO TO ENSURE SOMEBODY DIDN'T HAVE POWERFUL FOUR DAYS. SO WE DO THE CARING. I'M VERY FORTUNATE. YOU KNOW, I LIVE IN ADDISON SOCO. I DID AN HOUR, TWO AND A HALF DAYS, BUT MY RESTAURANT HAS POLLEN. SO, UH, SOME CITIZENS CAME TO MY RESTAURANT REPORT TO ME AND ASK FOR HELP. SO, UH, I THINK IN THE FUTURE, I BELIEVE LEARNING FROM THIS, YOU KNOW, AND THEN YOU CAN IMPROVE, I MEAN, MANY WAYS, COMMUNICATION AND ALSO HOW TO PREVENT THIS FROM HAPPENING, UH, HOW TO INCREASE THE GENERATION DOING THIS KIND OF DISASTER. YES. UM, CAN I SPEAK TO THREE THINGS THAT I HEARD AND, AND I UNDERSTAND Y'ALL'S IN OUR GENERATION, WHICH ARE LIKE THAT. I WANT YOU TO SPEAK WHATEVER YOU THINK ABOUT THIS. UM, IS THERE ANY TRUTH TO THAT? IF YOU LIVE CLOSE TO A FIRE STATION, YOU'RE LESS LIKELY TO LOSE POWER YOU'RE ON. I MEAN, IT COULD BE, YOU COULD BE ACROSS THE STREET FROM IT AND YOU'D BE NOW WE CAN DEBATE LATER WHETHER IT'S THE RIGHT CALL OR NOT. WE, BUT POLICE AND FIRE ARE NOT ON THAT HOSPITAL LIST. SO THEY AREN'T, THEY SHOULD BE DESIGNATED AS A CRITICAL CUSTOMER IN THE SYSTEM TO WHERE WE KNOW, WELL, OF COURSE WE KNOW IT'S A POLICE OR FIRE STATION, BUT UNLESS THEY'RE ON ONE OF THE OTHER MOST CRITICAL THEATERS, YOU KNOW, THEY'RE SUBJECT TO LOAD SHED AS WELL SHARED. MAYBE YOU DID. I THINK WE'VE TALKED ABOUT THIS SO MUCH. HOW MANY, UM, THE NUMBER OF FEEDERS THAT WE HAVE CRITICAL LOAD ON, IT'S A SIGNIFICANT NUMBER, UM, AND GROWING, YOU MIGHT IMAGINE AS A RESULT OF THE STORM. YEAH. AND SO MAYBE I THINK TIFFANY HAD A COUCH IS [00:30:01] KIND OF CRITICAL CUSTOMER VERSUS CRITICAL LOAD. AND SO I THINK, YOU KNOW, THAT, YOU KNOW, YOUR CITIZENS AND BUSINESSES AND, UH, REGISTER AS A CRITICAL CUSTOMER AND THERE'S THE PROCESSES TO DO THAT, BUT WE GOT 3,600 WHAT WE CALL FEEDER. SO THOSE ARE THE CIRCUITS THAT COME OUT OF THE SUBSTATION AND RUN DOWN THE STREET AND ALL THAT HAVE TO BE ON A 36 UNDER THOSE SYSTEM LINE. AND WE HAVE CRITICAL CUSTOMERS ON 2,400 OF THOSE THEATERS. SO WE NEED ABOUT 52% OF THOSE THEATERS IN THE ROTATING BEING ABLE TO ACCOMPLISH THIS. SO WHILE WE MAY HAVE TO BE ABLE TO SEGMENT EACH OF THOSE OFF, WE WOULDN'T HAVE ENOUGH TODAY, GIVEN THE TECHNOLOGY WE'RE USING TODAY, WE WILL NOT HAVE ENOUGH LOAD TO BE ABLE TO ACCOMPLISH THIS. SO THAT'S WHY IT IS, IT IS IT'S NOT RESORBABLE, BUT THAT'S WHY WE NEED TO HAVE THE CAPABILITY TO IMPORTS IN THE WAY, UH, YOU HAVE THE POWER AND THE CUSTOMER PIPELINE WE DO TODAY. SO THAT'S THE DIFFERENCE. I THINK THAT TIFFANY IS TRYING TO MAKE BETWEEN THE CRITICAL LOADS, WHICH ARE REALLY KIND OF A SMALL ROOM AND THEN THE CRITICAL CUSTOMERS, WHICH ARE VERY IMPORTANT AND WE NEED THAT INFORMATION. BUT YOU KNOW, GIVEN THE TECHNOLOGY WE HAVE TODAY, YOU KNOW, THEY'RE NOT EXEMPTED FROM THIS KIND OF FOCUS. SO, SORRY, I'M TALKING WHEN HE ASKED YOU A QUESTION. THAT'S OKAY. SO WHEN YOU SPOKE TO THIS BRIEFLY IN YOUR COMMENTS, FROZEN WIND TURBINES, THE CURVE, SO MES PROPERTY OUT WEST, WE GO BY SOME REESE AND THAT STATEMENT HERE, WHY IS IT IN QUIZLET? BUT MORE THAN MY STICKS, THIS IS NOTORIOUSLY THE A CORE PIECE TO, TO PUT SOMETHING THAT YOU, IT STOPS IF IT FREEZES. SO HOW, HOW WOULD YOU RESPOND TO, TO, TO, TO THE COMMENT? HOW COULD THEY POSSIBLY HAVE NOT DESIGNED ANTIFREEZE TECHNOLOGY INTO THE REGENERATION IF THEY HADN'T DONE THAT, GIVEN THE IN OR THE LACK THERE, WHAT DID HE MEAN? LIKE SHOULD BE A DIFFERENCE EVEN IF THEY HAD DONE, SO SPEAK A LITTLE BIT TO COPY IT AGAIN. I'M NOT THE GENERATION, I DON'T HOLD YOU, BUT TELL ME WHAT YOU THINK ABOUT, I THINK IT'S, UH, SO I'M SPECULATING, BUT I'M SURE THERE'S A COST DIFFERENTIAL TO TAKE THAT WIND TURBINE AND WINTERIZE IT AND DO THE THINGS YOU TALK ABOUT VERSUS KIND OF YOUR BASIC MODEL. AND I THINK IT'S A MATTER OF, YOU KNOW, WHAT'S THE RISK FACTOR AND I'M SURE THERE'S, AS I UNDERSTAND NOW, JUST FROM MY OWN RESEARCH, THERE AREN'T TECHNOLOGIES TO TRY TO DENY THE BLADES AND THINGS LIKE THAT. I DON'T KNOW WHAT THE COST IS. UH, BUT I WANT TO SAY, YOU KNOW, THEY MADE A DECISION AROUND MAKING THAT INVESTMENT AND NOT, UH, YOU KNOW, AND I, SO AGAIN, SPEAKING FROM WE'RE DURATION, AGNOSTIC, WE LOVE ALL RESORTS. I'M VERY MUCH A, ALL OF THE ABOVE KIND OF PERSON WHERE YOU NEED ALL THESE RESOURCES, YOU KNOW, THE THING THAT WE NEED CAUSE WE EVEN HAD AS YOU KNOW, NO, WHICH ARE EVEN ON THE SUMMARY, THIS NOTORIOUS AUGUST, YOU KNOW, AND WE HAVE THE BIGGEST DEMAND, THAT'S WHEN THEY'RE KIND OF IT'S AND THAT'S WHERE THESE OTHER, THESE OTHER, UH, YOU KNOW, GENERATION RESOURCES NEED TO BE THERE. YOU HAVE A NATURAL GAS BACKUP. AND I THINK SO FOR NOW WE STILL NEED THE COAL BECAUSE IT HADN'T BEEN REPLACED YET. SO WE NEED THESE OTHERS AS KIND OF BELTS AND SUSPENDERS. AND I THINK THAT'S KIND OF WHAT BROKE DOWN IS THE BELT AND SUSPENDERS BOAT BROKE DOWN. SO THE LAST POINT I WANT TO ASK YOU ABOUT WAS OUT OF STATE CAPACITY AND ACCESSING OTHER GRIDS THAT TEXAS, YOU KNOW, THERE'S BEEN SOME REPORTING ON THE NEWS, ET CETERA, ABOUT HOW, YOU KNOW, THERE'S A QUESTION GREEN, EASTERN GREEN, AND THEN THERE'S TEXAS. AND YOU KNOW, WE'RE NOT CARRYING ANYTHING AND, AND THE WISDOM OR LACK THEREOF OF THAT, OR, HEY, I DIDN'T KNOW WHAT IT BE. I DON'T KNOW THE HISTORY OF IT RATIONALE ANY OF THAT STUFF. CAN YOU SPEAK TO, WHAT, IF ANYTHING WOULD HAPPEN? WHAT COULD HAPPEN MITIGATING THIS IF WE HAD ACCESS TO OTHER GRIDS, UH, DURING THIS PERIOD OF TIME. SO I'D SAY TWO THINGS. ONE IS, UH, WE DO HAVE VERY SMALL TIES TO THOSE OTHER MARKETS. UM, SO WE HAVE LIMITED AT THE SAME TIME THAT THE MORE PRACTICAL ANSWER IS THE MORE REAL, REAL ANSWER IS THAT THOSE ZONES WERE GOING THROUGH THEIR OWN ROTATING OUTAGES AS WELL. CAUSE THEY WERE SHORT SUPPLY. SO [00:35:01] TO THE POINT IT REALLY IMPACTED THE ENTIRE SOUTH OR AT LEAST THE MID SOUTH. SO ON THAT PARTICULAR, PARTICULARLY ON THIS, IF THIS EVENT WOULD NOT HAVE MADE A DIFFERENCE BECAUSE THEY WOULD HAVE THE POWER TO FLOW OUR WAY NOW YOU NEED TO TALK MORE CONCEPTUALLY ABOUT, IS A BETTER FOR US TO BE MORE FULLY INTEGRATED. AND THERE'S OTHER ISSUES THAT COME WITH THAT PROS AND CONS AND WAY ABOVE MY PAY GRADE AND POLICY AND ALL THAT. UH, BUT IN THIS SITUATION, UH, IT WOULD NOT HAVE HELPED BECAUSE THEY DIDN'T HAVE ANYTHING TO GET. I HAVE A QUESTION EARLIER YOU MENTIONED, UM, THAT, UH, DID YOU MENTION, WAS IT BUSINESSES THAT CAN SIGN UP FOR, TO BE CRITICAL, UH, CRITICAL STATUS, UH, AND OR DOES THAT APPLY TO SOME RESIDENTS WHO MIGHT HAVE A LIFESAVING, YOU KNOW, ELECTRICAL NEEDS? AND SO I'M UNDER THE PUBLIC UTILITY COMMISSION RULES, UH, TRANSMISSION AND DISTRIBUTION PROVIDERS LIKE ENCORE. UH, THERE'S A PROCESS BY WHICH PEOPLE, UH, CUSTOMERS, IF THEY'RE A RESIDENTIAL CUSTOMERS, THEY CAN SUBMIT A FORM SAYING THEY'RE A CRITICAL CARE CUSTOMER. UH, THERE'S ACTUALLY TWO DIFFERENT TYPES OF CRITICAL CARE CUSTOMERS. ONE WHERE I MIGHT HAVE SOME KIND OF ELECTRICAL EQUIPMENT THAT I NEED BECAUSE OF THE BASIC OF LIFE FUNCTION. UH, THE OTHER ONE'S MORE INVOLVED THAT I MIGHT NEED SOME ELECTRICAL EQUIPMENT AS JUST LIFE, UH, DEBRIS. UM, AND SO THERE'S A PROCESS. THEY, THE CUSTOMER HAS TO HAVE THEIR PHYSICIAN, UH, SUBMIT THE FORM ON THEIR BEHALF AND IT'S REVIEWED AND THEN ENCORE AND OTHER TRANSMISSION AND DISTRIBUTION PROVIDERS HAVE A PERIOD OF TIME. UH, WHEN WE HAVE TO TELL THE CUSTOMER IF IT'S APPROVED AND WHAT THAT MEANS UNDER THE PUBLIC UTILITY COMMISSION RULES, IT DOESN'T MEAN A GUARANTEE, UH, THAT YOU'RE ALWAYS GOING TO HAVE POWER CONTINUOUS POWER. UH, IT DOES PROTECT THE CUSTOMER PRIMARILY FOR THEIR RIGHTS ABOUT BEING DISCONNECTED FOR NON-PAYMENT. SO, UM, THEY GET MORE NOTICE AND MORE TIME BEFORE THEY'RE DISCONNECTED. THE OTHER THING IT DOES IS IT'S HELPFUL FOR ENCORE TO KNOW IN A SITUATION WHERE WE CAN PRIORITIZE THAT WE HAVE THIS INFORMATION AND WE KNOW THOSE CUSTOMERS THAT ARE OUT THERE AND AS MUCH AS POSSIBLE PRIORITIZE THE RESTORATION OF POWER. SO THAT'S ON RESIDENTIAL CUSTOMERS AND IT IS A PROCESS. UH, WE ENCOURAGE CUSTOMERS TO KEEP THAT INFORMATION UPDATED DEPENDING ON WHICH TYPE OF CRITICAL CARE THEY ARE, IT'S A ONE OR TWO YEAR. UM, AND SO WE JUST MAKE, WE WANT TO MAKE SURE THEY HAVE, WE HAVE CONTACT INFORMATION BECAUSE BY THE WAY, DURING THESE EVENTS, WE DO TRY TO REACH THOSE CUSTOMERS. AND GENERALLY, ONE OF THE THINGS THAT SAYS IN THAT INFORMATION IS THEY NEED A BACKUP PLAN. A BACKUP PLAN IS NOT A BATTERY FOR THAT ELECTRICAL EQUIPMENT. THE BACKUP PLAN MAY BE GOING SOMEWHERE ELSE. AND SO THAT'S ALL OF THE EDUCATIONAL PROCESSES OF PEOPLE REALLY UNDERSTANDING WHAT IT MEANS. SO IT'S NOT A GUARANTEE OF CONTINUOUS POWER, BUT IT IS IMPORTANT AND VALUABLE INFORMATION WHEN WE'RE TALKING RESTORATION OF POWER. AND THEN OF COURSE THERE'S CRITICAL LOAD. NOW, CRITICAL LOAD IS AGAIN, SOMETHING THAT THE CITY HAS TO LET US KNOW ABOUT, AND IT COULD BE, UH, A WATER PUMPING STATION, UH, SEWER LIFT, UH, YOU KNOW, I NINE ONE, ONE CENTERS. UM, I ALSO THINK WE HAVE FIRE STATIONS ON THAT CRITICAL LOAD LIST TO JIM'S POINT. THAT'S NOT A GUARANTEE, PARTICULARLY IN THIS KIND OF LOAD SHEDDING PROCESS THAT THEY WEREN'T IMPACTED. AND ONE OF THE THINGS WE'VE LEARNED ABOUT WATER PUMPING STATIONS IS, UH, UH, BIG CITIES GENERALLY HAVE BACKUP GENERATION ON THESE THINGS. UH, AND SOME OF THEM HAVE TOLD US AFTER THE FACT THEY WOULD HAVE RATHER, WE JUST TOOK THEM OUT BECAUSE IT WAS HARDER TO GO THROUGH A ROTATION. SO THOSE ARE THE KINDS OF THINGS THAT WE NEED TO WORK WITH OUR STAKEHOLDERS TO UNDERSTAND. BUT AGAIN, YOU HAVE TO SUBMIT THAT INFORMATION. AND A LOT OF TIMES WHAT WE'VE LEARNED THROUGH THIS PROCESS THAT GETS OUT OF DATE. SO HOW DO WE MAKE SURE PEOPLE ARE KEEPING THAT, AND IT'S THE SAME CIRCUMSTANCE, AGAIN, NOT A GUARANTEE OF CONTINUOUS POWER. IT SAYS IN THE PUC RULES, THERE SHOULD BE A BACKUP PLAN LIKE BACKUP GENERATION. AND AGAIN, IT HELPS ENCORE PRIORITIZE DURING THE STORM FOR RESTORATION PURPOSES. NOW WE'VE LEARNED A LOT IN THE EVENT THAT YOU MENTIONED AROUND HOSPITALS AND HOSPITALS WERE NOT ROTATED. I NOTICED THAT THE CITY DOWNTOWN DIDN'T COME UP IN THE DISCUSSION, BUT, UH, THE NETWORK DOWNTOWN BECAUSE OF THE EQUIPMENT WASN'T ROTATED. BUT AS WE GO THROUGH THIS PROCESS, WE'LL LEARN MORE. AND TO JIM'S POINT WHEN THAT'S WHAT WE'RE LOOKING AT NOW, WHAT COULD WE DO DIFFERENTLY? AND COULD YOU INCLUDE EXCLUDE ANY OF THESE OTHER CRITICAL INFRASTRUCTURE? [00:40:01] IT'S GOING TO BE IMPOSSIBLE TO EXCLUDE EVERY, UM, ASSISTED LIVING CENTER. UH, YOU KNOW, IT'S JUST, IF YOU HAVE THIS KIND OF EVENT, UH, WE HAVE TO FIGURE OUT WHAT'S THE BEST WAY TO MAKE IT AS PAINLESS AS POSSIBLE BECAUSE IT'LL BE, IT'LL STILL BE PAINFUL IF YOU HAVE TO SHED THIS KIND OF LOAD. SO DID THAT ANSWER YOUR QUESTION? IT DID. THANK YOU. THINK DEBBIE, THIS IS ONE MORE QUESTION IS, IS CRITICAL CUSTOMER REAL LIFE FORM APPLICATION. IS THAT AWKWARD? OKAY. AND YES. OR YOU CAN RUN IT THROUGH YOUR RETAILER EITHER. YOU CAN GO EITHER WAY. SO IF WE GET NOTICE, WE NOTICE THAT WE PROVIDE THE FORM FOR THE RETAILER. IF THEY GET IT, THEY PROVIDE IT TO US. SO WE'RE OBLIGATED EACH OF US TO SHARE THAT INFORMATION. AND I THINK IT'S IMPORTANT FOR THE RETAILER AND ENCORE TO KNOW, BUT I BELIEVE AFTER THIS DISASTER, YOU KNOW, MOST CITY CAN CONSIDER PUTTING MORE INVESTMENT ON THE INNOVATION GENERATOR OURSELVES FOR THE EMERGENCY USE, WHICH IS LIKE A WATER PUMP STATION. WE DO HAVE A GENERATION GENERATOR. I'M JUST TRYING TO SEE WHAT ANALOG QUESTION ON THIS ISSUE. THEY FINISHED THEIR PRESENTATION. NOT YET. WE STILL HAVE A RUNNING TRAIL. WELL, I'M TELLING THE OTHER SLIDES. WE MIGHT JUST GO THROUGH THERE AND SEE, I WAS TRYING TO SEE WHAT WE HAVEN'T TOUCHED ON. SO YEAH, THIS, I THINK WE'VE TALKED ABOUT MOST OF THIS. I'LL GIVE THIS BACK. YEP. I THINK HE'S COVERED MOST OF THAT. AND I THINK WE'VE TALKED ABOUT MOST OF THIS. I DON'T THINK SO. CAN YOU, CAN YOU GO BACK TO PAGE SEVEN, TALK ABOUT THAT SECOND BULLET POINT, CONTINUE TO COLLECT WITH GAS INDUSTRY, FOR SURE. YEAH. YEAH. SO, UM, WHAT WAS I TALKING ABOUT AS FAR AS THE GENERATION RESOURCES, YOU KNOW, SOME OF THE, UH, GENERATORS, THE NATURAL GAS WERE FORCED OUT OF SERVICE, UH, EITHER BECAUSE THEIR OWN EQUIPMENT PRO'S UP OR THEY HAVE THEIR SUPPLY OF, UH, WAS INSUFFICIENT. AND SO, UH, ONE THING THAT WE IDENTIFIED REALLY KIND OF THE HEAT OF THE BATTLE, WE, AFTER THE 2011 EVENT, WE UNDERSTOOD THAT THERE WERE KEY GAS ASSETS, COMPRESSOR STATIONS, WHATNOT THAT WERE CRITICAL TO FEED THESE NATURAL GAS GENERATING PLANTS. AND SO WE WORKED HARD AND WE FOUGHT WITH THE, WITH THE INDUSTRY TO IDENTIFY THOSE ASSETS, TO MAKE SURE THEY WEREN'T ROTATED. RIGHT. AND SO, AND WE, THROUGH THAT PROCESS, WE'D IDENTIFIED 35 LOCATIONS WHERE THE GENERATORS AND THE GAS COMPANIES HAD, THESE CANNOT BE ROTATED ALL 35 OF THOSE STAYED ON THE ENTIRE TIME THROUGH THE PROCESS. WE UNDERSTOOD THAT IF YOU TAKE IT FURTHER BACK UP THE STREET, NOT ONLY WAS THAT SITE CRITICAL, WELL, THE NEXT ONE UPSTREAM IS CRITICAL ALL THE WAY TO THE FIELD, ALL THE WAY TO THE PRODUCING FUEL. AND SO WE ENDED UP WITH 168, I THINK, ADDITIONAL SITES THAT WERE NOW CRITICAL THAT WERE NOT ON ORIGINAL LIST. AND I THINK I CAN SAY PART OF THAT WAS COMMUNICATION AND COORDINATION, BUT I THINK IT WAS JUST THE SEVERITY OF THE BAND THAT THAT PIECE OF CRITICAL EQUIPMENT STARTED WORKING ITS WAY BACK TOWARDS THE ACTUAL PRODUCING FIELD. AND SO, YOU KNOW, THEY HAD NOT ONLY JUST THE ELECTRICAL ISSUES, BUT THEY HAVE FIELDS FREEZING UP DUE TO WATER LINES AND THINGS LIKE THAT. SO AGAIN, THAT'S ANOTHER KIND OF AREA FOR HOW DO YOU WINTERIZE THAT EQUIPMENT? YOU SPEND EXTRA MONEY TO WINTERIZE THAT EQUIPMENT, BUT ONE OF THE THINGS WE'RE ALREADY WORKING ON THOSE, OKAY, WELL, LET'S GO THROUGH THIS AGAIN AND MAKE SURE WE UNDERSTAND EXACTLY WHAT THAT CHAIN OF GAS ASSETS LOOK LIKE. CAUSE WE DON'T HAVE A VISIBILITY AND WE HAVE TO RELY ON THE GAS INDUSTRY, IDENTIFY WITH THAT, THAT CRITICAL PATH LOOKS LIKE. YEP. I WENT ON TO, I LOVE THE QUESTION ABOUT THIS AND THIS IS, I ASKED THIS QUESTION. I UNDERSTAND YOU GUYS PROBABLY CAN'T GIVE OUT THIS INFORMATION. BUT ONE OF THE THINGS THAT WE RAN INTO WAS THERE WAS ACTUALLY SOME EQUIPMENT THAT WENT DOWN, YOU KNOW, OBVIOUSLY WHEN SOMEONE SHUTS OFF THE GUN TO COME BACK ON OR WHATEVER, AND IT'S KIND OF BACK TO THE COMMUNICATIONS, YOU GUYS KNOW, I'M ASSUMING WHEN THERE WAS A TRANSFORMER DOWN IN AN AREA, YOU KNOW, WHAT ADDRESSES THAT FEED? I KNOW IT'S PROBABLY SOMETHING THAT YOU DON'T, YOU DON'T WANT YOUR SON. IS THAT SOMETHING THAT INFORMATION YOU COULD SHARE WITH A TOWN THAT WE COULD TELL [00:45:01] LIKE THESE 10 HOUSES? CAUSE THERE WAS A PARTICULAR AREA THAT THERE WAS PROBABLY 20 HOUSES AFFECTED THAT WAS DAYS AND DAYS AND DAYS A HUNDRED, A HUNDRED HOUSES. BUT I CAN TELL YOU ONE OF THE ALIVE, I HAVE THE NAMES. I DON'T WANT TO SEND IT TO YOU. THESE GUYS, THEY STAYED THERE AND WE, I MEAN THEY STAYED AND FOUGHT THROUGH IT AND THEY KEPT AND THEY KEPT REDOING HER PLACE, THE TRANSFORMER AND THEY GOT HIM UP AND GOING FINALLY, I, THERE WAS FOUR GUYS THAT ARE REALLY GOOD, A GREAT JOB FOR, AND IT'S, YOU KNOW, THEY NEED TO BE COMMITTED FOR THAT, BUT IT WAS THE COMMUNICATION. SURE. PEOPLE ARE LIKE, WHY ARE WE NOT OUT MY NEIGHBOR RIGHT ACROSS THE STREET FINALLY GOT HIS POWER BACK ON. AND IT WAS ACTUALLY A EQUIPMENT PROBLEM, BUT WE'RE TRYING TO FIGURE OUT, OKAY, WHAT HOUSES DOES THIS TRANSFORMER AFFECT? AND WHICH ONES DOES THIS TRANSFORMER EFFECT? WELL, LET ME ADDRESS THAT MORE BROADLY BACK TO YOU, TIFFANY HAS YES, G S NATURE UNDERSTAND WHERE THOSE ARE AND KIND OF STEPPED BACK AND WE'LL GET IT BECAUSE OF THAT. GOING INTO THIS WEEKEND, WE ARE REALLY PREPARING FOR THREE EVENTS. WE WERE PREPARING FOR THIS, THIS ULTRA ALONE SIGNIFICANT COLD TEMPERATURE EVENT. WE WERE PLANNING FOR AN ICE STORM THAT REALLY KIND OF AFFECTED HERE. IF IT REALLY EFFECTED DOWN TOWARDS A TRIPLE CLEAN IN OUR AREA. AND THEN THIS LOAD SHEDDING, AND IT WAS KIND OF NUMBER THREE. AND I SAY THAT TO SAY THAT WE WOULD HAVE HAD ISSUES LIKE THAT TRANSFORMER. I THINK THERE WAS A CABLE FAILURE AS WELL. WE WOULD ANTICIPATE HAVING THOSE JUST DUE TO THE EXTREME, LOW TEMPERATURE. AND SO WE'RE STAFFING UP FOR THAT ARE READY FOR THAT. THE THING THAT IS IS DIFFERENT, I GUESS, IS THAT THIS ROTATING AND ALL THAT REALLY MASKED OUR ABILITY TO PINPOINT THAT IS TRUE. THAT'S A TRANSFORMER OUTAGE. THAT'S NOT RELATED TO AN AVERAGE. AND SO THAT'S ANOTHER LESSON LEARNED THAT WE'VE GOT TO YOUR POINT. I THINK WE'VE GOT THE DATA. WE NEED TO GET MORE SOPHISTICATED IN OUR DATA ANALYTICS TO BE ABLE TO IDENTIFY THAT IN THIS CAR PASS, BUT THIS, THIS FLOOD OF INFORMATION COMING IN BECAUSE OUR METERS WERE STILL TELLING US THE INFORMATION, BUT WE DIDN'T, WE COULDN'T TELL WHAT KIND OF REAL-TIME WELL THAT ROTATION OR WAS THAT CABLE FAIR OR THAT TRANSFORMATIVE. SO WE'RE WORKING ON REALLY JUST BEING MORE SOPHISTICATED ON OUR DATA AND A LOT OF EXPERIENCE TO FIND THAT, TAKE YOUR AUDIT AND MAKE SURE WE SET THAT OUT AS A DIFFERENT SORT OF ISSUE THAT YOU'RE YOU'RE RIGHT. SO I, AND I ALREADY FINISHED ON MY, UH, JUST TO KIND OF PIGGYBACK OFF THAT COMMENT. I WANTED TO ADD TO THE EXPLANATION I WANTED TO SAY THANK YOU TO TIFFANY RICHMOND. I KNOW SHE WAS, UH, DISSEMINATING INFORMATION, THE INFORMATION THAT WAS AVAILABLE TO HER. SO I WANT TO BE CLEAR THAT, UH, TIFFANY DID A FANTASTIC JOB. I WAS AN ADDISON CIRCLE. I WAS ONE THAT WAS WITHOUT POWER FOR, I DON'T REMEMBER MAYBE TWO AND A HALF, THREE DAYS. AND IT WAS, IT WAS STARTING TO GET A LITTLE STRESSFUL. AND, UM, AND I JUST, AND I REMEMBER, YOU KNOW, WES AND TIFFANY KIND OF GOING BACK AND FORTH, AND THERE WAS A LOT OF OVERTIME EMAILS AND I COULD DISCERN THAT YOU WERE TIFFANY, YOU WERE GIVING US THE INFORMATION THAT YOU HAD. SO HOPEFULLY IN THE FUTURE, THESE ANALYTICS THAT YOU'RE REFERRING TO WILL HELP EQUIP HER SO SHE CAN EQUIP US. CAUSE I THINK THE BREAKDOWN WASN'T WITH TIFFANY, YOU KNOW, WITH THE WAY YOU'RE SET UP COMMUNICATING WITH CITY MANAGER, I THINK THAT WORKED, IT WAS JUST THE GRANULAR LEVEL OF DETAIL. SO IF, AND I KNOW TIFFANY HAS THE NAMES OF THE RESIDENTS THAT ARE ON THE STREETS, CAN YOU, I MEAN, WHAT DO YOU INTEND TO DO WITH THAT INFORMATION? IS THERE SOMETHING AT THAT GRANULAR OF A LEVEL THAT YOU CAN DO IN A RESPONSE TO THESE RESIDENTS OR, UM, I KNOW, UH, SOME OF THE RESIDENTS WERE, WERE JUST COMPLETELY, UM, COMPLETELY UPSET AND BEYOND UPSET. SO I DON'T KNOW, YOU KNOW, WHAT YOUR PLAN IS OR THEY MIGHT HAVE ALREADY BEEN ON THAT PATH. YES. I CAN DEFINITELY REACH OUT TO THEM DIRECTLY AND LET THEM KNOW WHAT INFORMATION I'VE FOUND OUT AND HOW THE REPLACEMENT OF THE TRANSFORMER. AND ALSO THE CABLE WILL HELP TO IMPROVE RELIABILITY GOING FORWARD. AND I THINK THAT WILL BE VERY APPRECIATED. I THINK THE RESIDENTS WILL REALLY APPRECIATE THAT LEVEL OF CUSTOMER SERVICE. YEAH, THAT'D BE, THAT'D BE REALLY NICE BECAUSE NOT EVERYBODY KNOWS ABOUT THE TRANSFORMER THAT YOU GUYS BACKS FED THAT BAD LINE FROM THE, FROM THE NORTH OR FROM THE DIRECTION, UH, BY JORDAN BACK FED IT BACK TO THAT DEAL. THEY DID A BUNCH OF IT. THEY DID A BUNCH OF JUMPING THROUGH HOOPS TO GET THOSE PEOPLE POWER. AND I APPRECIATE THAT. AND NOW IT'S TOTALLY BEEN REPLACED BY THE WAY. [00:50:01] YEAH. AND ALONG THOSE SAME LINES, ONE OF THE THINGS I NOTICED A RESIDENT IN THE ADDISON CIRCLE AREA TOOK A PICTURE OF ONE OF OUR HOTEL PARKING LOTS THAT LOOKED LIKE FROM THE PICTURE LOOKED LIKE IT WAS FULL OF, UM, WHAT I CALL, UH, ON FOR ELECTRICAL RELATED SERVICE TRUCKS, THE CHURCH, SOME PEOPLE REFER TO HIM AS THE CHERRY PICKER TRUCKS AND LITERALLY THE PARKING LOT WAS, AND THIS WAS, THIS PICTURE WAS SHARED ON SOCIAL MEDIA BASICALLY THE DAY BEFORE, BEFORE THE STORM HIT. AND, UM, AND I THOUGHT, WOW, YOU KNOW, AND I THINK I SHARED THAT WITH US, THAT, UM, YOU ALL HAD SEEN THIS COMMENT AND ORGANIZE THE TROOPS, UM, TO, TO BE ON THE SPOT WHEN IT, WHEN IT DID HIT. SO THANK YOU FOR, FOR DOING THAT. THE HARD PART IS WE GOT ALL THE RESOURCES HERE AND THEN WE REALLY COULDN'T, EVEN THOUGH THEY COULD WORK ON STUFF, WE COULDN'T RESTORE THE POWER UNTIL WE HAD THE ELECTRONS. SO THAT MADE IT A LITTLE MORE COMPLICATED, BUT WE APPRECIATE YOU ALL AND YOUR FEEDBACK, UM, AND WORKING WITH YOU GOING FORWARD. THANK YOU VERY MUCH. SO, UH, WE FINISHED THIS SUBJECT, YOU KNOW, ALL, WE'RE GONNA TALK ABOUT THE TRAIL. APPRECIATE IT. SO YOU SHOULDN'T HAVE RECEIVED AN EMAIL. UH, SO WITH ALL THE INFORMATION, FIRST OF ALL, THANK YOU SO MUCH FOR YOUR COMMENTS, LORI. UH, I APPRECIATE THE PATIENCE, ESPECIALLY WITH WEST, BECAUSE THERE WAS, I COULD SENSE THE FRUSTRATION IN DEALING WITH HIM DURING THE EVENT. I WAS TRYING SO HARD TO HELP YOU AS BEST I COULD. SO I REALLY APPRECIATE YOUR COMMENT. ALSO APPRECIATE MARY MARY WAS SO HELPFUL IN DISSEMINATING THE INFORMATION THAT I DID PROVIDE AND JUST LETTING ME KNOW THAT IT WAS ON FACEBOOK AND NEXT DOOR. AND I REALLY APPRECIATE THAT. SO NEXT STEP, THE RIM TRAIL, UM, THESE PICTURES WERE ACTUALLY HAVE, Y'ALL BEEN OUT THERE RECENTLY SINCE THE STRUCTURES HAVE BEEN THE TERRORISTS BEEN REPLACED. OKAY. SO I'M TRYING TO TAKE A FEW PICTURES THIS PAST SATURDAY. MY FAMILY'S ALWAYS HEARING ME TALK ABOUT THIS PROJECT SO MUCH. THEY ACTUALLY WANTED TO GO SEE IT. SO THAT'S WHEN I TOOK PICTURES THIS WEEKEND. UM, THIS FIRST SLIDE HERE, IT TALKS ABOUT THE SCHEDULE. I WAS ASKED TO PROVIDE A SLIDE THAT KIND OF SPOKE TO OUR INITIAL SCHEDULE AND WHERE WE ENDED UP. AND I GUESS WHAT'S IMPORTANT ABOUT THIS SLIDE IS WE RECOGNIZE THAT THERE WERE SOME CHALLENGES DURING THE COURSE OF THIS PROJECT AND MEETING THE TIMELINE. AND A LOT OF THAT HAD TO DEAL WITH 2020. YOU KNOW, AS YOU KNOW, IT WAS AN ATYPICAL YEAR. WE EXPERIENCED A LOT AS A COMPANY AND, AND DEALING WITH OUR RESOURCES AND TRYING TO, UH, GET THE WORK DONE. AND SO THAT IS REFLECTED IN THE DELAY HERE. SO WHAT'S IMPORTANT THAT I WANT TO, UH, REALLY STRESS TODAY IS ENCORE IS COMMITTED TO HONORING OUR AGREEMENT THAT WE AT THE BEGINNING OF THE PROJECT AND WHY IT MAY HAVE TAKEN US A LITTLE LONGER. IT'S IMPORTANT TO NOTE THAT WE ARE MAKING PROGRESS. UM, THE PERCENTAGES HERE THEY ARE, AS OF LAST FRIDAY, THEY ARE ESTIMATES BASED ON OUR CONTRACT RESOURCES WHO ARE OUT THERE DOING THE WORK DAILY, AND THEY'RE WORKING SIMULTANEOUSLY TO TRY TO GET THE WORK DONE AS SOON AS POSSIBLE AND SAFELY AS POSSIBLE. AND THIS PICTURE HERE, I MADE SURE THAT I CAPTURED A PICTURE OF THE REROUTING OF THE PATH BECAUSE I WAS IMPRESSED AT HOW IT TURNED OUT AROUND OUR NEW STRUCTURES. SO THAT'S REALLY A BRIEF PRESENTATION. I JUST WANTED TO SHOW YOU SOME OF THE PERCENTAGES AND LET YOU KNOW THAT THERE IS PROGRESS GOING ON. I'LL BE HAPPY TO ANSWER ANY QUESTIONS THAT YOU MAY HAVE ABOUT THE TRAIL AT THIS POINT. SO WHAT WOULD YOU LIST AS THE EXPECTATION FOR COMPLETE THANK YOU FOR ASKING THAT WHY NOW CONTRACTORS ARE TELLING US THAT IT WILL BE MID APRIL, MID TO LATE APRIL AND THEN IT'S OF COURSE CONTINGENT UPON WEATHER. UH, BUT THEY ESTIMATE IT'S GONNA TAKE US AN ADDITIONAL FOUR WEEKS, UH, FROM THIS POINT. YOU'RE WELCOME. THANK YOU FOR ADDING THAT TO THE CONNOTATION. OH, YOU'RE VERY WELCOME. AND I ALSO WANT TO LET YOU KNOW THAT I AM COMMITTED TO WORKING WITH THE TOWN OF ADDISON [00:55:01] TO MAKE SURE THAT WE HAVE ALL OF YOUR CRITICAL STRUCTURE INFRASTRUCTURE NOTED, AND THAT WE TALK TO ANY, UH, ISSUES THAT WE HAD DURING THE STORM OR ANY FOLLOW-UPS I NEED TO HAVE WITH THE RESIDENTS, ALL COMMITTED TO DOING THAT. SO JUST PLEASE KEEP ME ENGAGED AND JUST LET ME KNOW WHATEVER YOU NEED AND I'LL BE REACHING OUT TO YOU AS WELL. THANK YOU SO MUCH. THANK YOU SO MUCH, MAYOR. JUST ONE THING I WANT TO, I WANT TO SAY THANK YOU TO JIM AND DEBBIE, CHARLES AND TIFFANY FOR BEING HERE TONIGHT. UM, AND TIFFANY, I WOULD SAY DEFINITELY AS YOU WORK THROUGH THIS WHOLE WINTER STORM THING, UH, I, I APPRECIATE YOU NOTED THE PRESENTATION BECAUSE IT WAS MAYBE NOT, NOT BECAUSE OF ANYTHING YOU WERE DOING, OBVIOUSLY, BUT YOU DID A PHENOMENAL JOB OF MANAGING WHAT YOU COULD AND I APPRECIATE YOUR PROFESSIONALISM, KINDNESS, AND THAT, AND I WANT TO JUST ECHO, UH, BASED ON WHAT THEY'VE SAID IS WE ARE READY TO BE A PARTNER WITH YOU. UM, HAS TIFFANY MENTIONED OUR, OUR COMMUNICATIONS TEAM LED BY MARY, DID A PHENOMENAL JOB OF COMMUNICATING THROUGH OUR, OUR EVENT AND, YOU KNOW, WE, WE WERE TRYING TO BE AS HELPFUL AS POSSIBLE. SO YOU GUYS ARE THINKING ABOUT WHAT YOU CAN DO IN THE FUTURE. I REALLY ENCOURAGE YOU TO THINK ABOUT HOW YOU CAN UTILIZE OUR CHANNELS TO AUGMENT YOUR CAPABILITY OF COMMUNICATING WITH FOLKS THEY'RE TRYING TO HELP ALL RIGHT. THE NEXT ITEM ON THE WORK SESSION IS [1. Present and Discuss Options for Completing the Sam's Club and Surrounding Areas Special Area Study.] PRESENT DISCUSS OPTIONS FOR COMPLETING THE SAM'S CLUB AND SURROUNDING AREAS, SPECIAL AREAS THAT MAYOR AND CITY COUNCIL AND GOOD EVENING. MY NAME IS KENNY SCHMIDT. I'M THE DIRECTOR OF DEVELOPMENT SERVICES FOR THE TOWN OF ADDISON. TONIGHT. I'M GOING TO PROVIDE A STATUS UPDATE ON THE SAM'S CLUBS, SPECIAL AREAS STUDY. THIS WAS A VISIONING PROCESS ADDRESSING THE LAND USE AND URBAN DESIGN FOR THE SOUTHWEST QUADRANT OF BELTLINE AND MIDWAY ROAD. UH, THAT WAS INITIATED IN EARLY, LATE 2014 AND COMPLETED IN EARLY 2015. UH, THAT VISION WAS ULTIMATELY USED TO GUIDE THE REDEVELOPMENT OF THE SAM'S CLUB SITE, AND IT WAS INTENDED TO GUIDE FURTHER REDEVELOPMENT IN THE MIDWAY AND CORRIDOR SPECIFICALLY THE WESTERN FRONTAGE BOUNDED TO THE NORTH BY BELTLINE ROAD AND TO THE SOUTH BY THE REDDING TRAIL. UH, TONIGHT I'M GOING TO PROVIDE SOME POTENTIAL OPTIONS TO CONSIDER FOR COMPLETING THAT STUDY AND USING THAT STUDY TO ADVISE LAND USE DECISIONS IN THAT AREA OF ADDISON. SO REALLY THE NEXT LIST OF THE SAM'S CLUB STUDY IS THE 2013 COMPREHENSIVE PLAN COMPREHENSIVE PLAN IDENTIFIED SPECIAL PLANNING AREAS, UH, AREAS THAT WE'RE LIKELY TO SEE NEW INVESTMENT THROUGH REDEVELOPMENT OR NEW DEVELOPMENT AS REALLY NEEDING TO HAVE A MORE TARGETED, VERY DETAILED, A SPECIAL PLANNING PROCESS. SO WITH THAT, UH, THE SAM'S CLUB STUDY WAS BORN, UH, AND SAY 50 ACRE, OR IT WAS A 50 ACRE STUDY AREA. UH, 17 ACRES OF THAT WAS COMPRISED OF THE SAM'S CLUB STATE SITE. AND THEN THE REMAINING 33 ACRES ON THE PROPERTIES THAT YOU SEE IN BULLYING THAT LARGELY FROM ON MIDWAY ROAD, THE LAND USE MIX AT THAT TIME IN 2014, UH, WAS VERY MUCH NON-RESIDENTIAL, UH, IN CHARACTER, UH, COMPRISING RETAIL, RESTAURANT HOSPITALITY AND OFFICE USES NOW, AS YOU KNOW, WITH THE ADDISON GROVE DEVELOPMENT, UH, BOTH MULTIFAMILY AND SINGLE FAMILY ATTACHED USES HAVE BEEN INTRODUCED TO THIS STUDY AREA. SO THE PLANNING PROCESS FOR SAM'S CLUB STUDY WAS REALLY A THREE-STEP VISIONING PROCESS THAT CULMINATED WITH A PUBLIC REVIEW PROCESS. THE FIRST STEP OF THAT VISIONING PROCESS BEGAN WITH THE SELECTION OF A PLANNING CONSULTANT, STRATEGIC COMMUNITY SOLUTIONS. AND THEN IT, UH, KICKED OFF WITH A VERY DETAILED ANALYSIS OF THE SITE, UH, DEVELOPING A STRONG UNDERSTANDING OF THE CONDITIONS THAT INFLUENCE THAT SITE. AND THEN ALSO BEGINNING WORK WITH THE PROJECT ADVISORY COMMITTEE, WHERE THEY BEGAN TO DEVELOP KEY STRATEGIC THEMES THAT GUIDED THE VISIONING PROCESS MOVING ON FROM THAT PHASE INTO THE SECOND PHASE OF THE PROJECT BEGAN A [01:00:01] ROBUST SCENARIO PLANNING PROCESS. SO WITH THE FIRST STEP OF THAT SCENARIO PLANNING PROCESS, UH, TWO SCENARIOS WERE DEVELOPED FOR CONSIDERATION BY THE PROJECT STAKEHOLDER COMMITTEE AND THEIR INPUT THAT THEY PROVIDED IN THE PREVIOUS PHASE OF THE PLANNING PROCESS REALLY INFLUENCED THOSE SCENARIOS. FROM THERE. THE PROJECT MOVED ON TO THE THIRD PHASE, WHICH IS WHEN THE PREFERRED DEVELOPMENT CONCEPT WAS DEVELOPED. THAT PREFERRED DEVELOPMENT CONCEPT WAS REALLY A FUSION OF THE ELEMENTS THAT THE PROJECT STAKEHOLDER COMMITTEE, UH, LIKED ABOUT EACH OF THE TWO DEVELOPMENT SCENARIOS THAT WERE DEVELOPED AND REALLY THAT WAS USED TO, AND COMBINE TO CREATE THAT PREFERRED DEVELOPMENT CONCEPT. AT THAT TIME, THAT PREFERRED DEVELOPMENT CONCEPT WAS PRESENTED TO CITY COUNCIL FOR CONSIDERATION. AND THEN THE CITY COUNCIL ULTIMATELY DIRECTED THE ADVISORY COMMITTEE AND CITY STAFF TO PRESENT IT TO THE COMMUNITY AND THE COMMUNITY WORKSHOP THAT WORKSHOP WAS HELD IN MARCH AND ULTIMATELY CITY COUNCIL SHANNON WAS TAKEN OFF THE PLAN IN MARCH OF 2015. SO THE PROJECT ADVISORY COMMITTEE WAS COMPRISED OF NINE MEMBERS. UH, TWO REPRESENTATIVES FROM NEIGHBORHOODS, THREE REPRESENTATIVES, UH, WHO OWNED PROPERTY IN THE STUDY AREA AND THEN FOUR ELECTED AND APPOINTED OFFICIALS, UM, THROUGH THAT, UM, MEETING PROCESS THAT THE CONSULTANT TEAM CONDUCTED WITH THE ADVISORY COMMITTEE, THE COMMITTEE PROVIDED KEY FEEDBACK THAT KIND OF GUIDED THE VISIONING PROCESS. SOME OF THE ELEMENTS THAT CAME FORWARD, UH, THROUGH THAT FEEDBACK WAS REALLY A DESIRE FOR A MIX OF USES IN THIS STUDY AREA, A SIGNIFICANT FOCUS ON KIND OF ACTIVITY, UH, BOTH, UH, IN REGARDS TO OPEN SPACES WHERE PEOPLE CAN GO TO SOCIALIZE, BUT ALSO PEDESTRIAN CONNECTIVITY, UH, WITHIN THE SITE. AND THEN ALSO TO THE SURROUNDING NEIGHBORHOODS. ALSO A BIG AREA OF CONCERN THAT WE ALL UNDERSTAND THAT THAT STILL EXISTS TODAY IS TRANSITIONS ON THIS AREA. THIS AREA IS ADJACENT TO THREE EXISTING RESIDENTIAL NEIGHBORHOODS. SO ENSURING THAT THAT TRANSITION HAS DONE WELL AND EFFECTIVELY WAS A KEY POINT CONSIDERATION FOR THE STAKEHOLDER COMMITTEE. SO THESE ARE THE, UH, SCENARIOS THAT CAME OUT OF THAT INITIAL DISCUSSION WITH THE PROJECT STATE COLLEGE COMMITTEE. UH, YOU'LL SEE, ON YOUR LEFT, THE SCENARIO, NUMBER ONE IS VERY MUCH, UH, EMPHASIZING RESIDENTIAL DEVELOPMENT, A MIX OF MULTIFAMILY AND SINGLE FAMILY HOUSING TYPES, A LITTLE MORE OPEN SPACE IN THAT SCENARIO. AND THEN, UH, UH, A STREET NETWORK OF COURSE, WAS ADDED TO ACCOUNT FOR BOTH VEHICULAR AND PEDESTRIAN CONNECTIVITY AREA. WITH SCENARIO TWO, YOU REALLY SEE A MORE EMPLOYMENT, UH, DOMINANT SCENARIO, UH, VERY MUCH, UH, HEAVILY ORIENTED WITH, UH, RETAIL, UH, AT THE BELTLINE AND MIDWAY INTERSECTION. AND THEN AS YOU MOVE SOUTH THROUGH THE SITES, VERY MUCH ORIENTED TOWARDS OFFICE. YEAH, THIS IS THE PREFERRED DEVELOPMENT CONCEPT THAT AROSE FROM THESE TWO SCENARIOS. UH, AS YOU WILL NOTE, UH, NORTH OF BELTWAY, YOU VERY MUCH SEE THE CURRENT LAND USE PATTERN THAT EXISTS WITH ADDISON GROVES. SO A MIX OF MULTIFAMILY AND SINGLE FAMILY ATTACHED AND LIVE WORK UNITS, UH, TO THE NORTH AND ALONG THE BELTLINE FRONTAGE, UM, ONE AREA THAT HAS NOT DEVELOPED, BUT YOU SEE IN THIS PREFERRED DEVELOPMENT CONCEPT IS THE HARD CORNER OF BELTLINE AND MIDWAY. ONCE AGAIN, THAT WAS ENVISIONED FOR MULTI-FAMILY USE WITH GROUND FLOOR RETAIL USES, UH, SOUTH OF BELTWAY. UH, THE TRANSITION BETWEEN THE SINGLE FAMILY NEIGHBORHOODS WAS A SIGNIFICANT COMPONENT OF THE PLAN. YOU'LL SEE THAT SINGLE FAMILY ATTACHED USES WERE PROVIDED IN THAT TRANSITION AREA. AND THEN YOU'LL ALSO NOTE THAT ALONG THE MIDWAY FRONTAGE, IT WAS VERY MUCH AN OFFICE MEDICAL OFFICE, UH, DOMINATED LAND USE PATTERN WITH A STRUCTURED PARKING TO ACCOMMODATE THOSE USES AT THE FAR SOUTHERN LIMITS, REALLY WHERE WE'RE CURRENTLY STANDING AND YOU'LL SEE, UH, A MULTIFAMILY BUILDING AS WELL, BUT, UH, ANCHOR THAT SOUTHERN BLOCK OF THE PREFERRED DEVELOPMENT CONCEPT. SO IN THE, THE COMMUNITY MEETING THAT WAS HELD IN MARCH, YOU DID, UH, THE STAFF DID RECEIVE GENERAL FEEDBACK THAT A MIXED USE DEVELOPMENT PATTERN WITH A RANGE OF SOCIAL SPACES AND CONNECTIVITY WAS A POSITIVE FOR THIS AREA. THERE WAS REALLY SOME MIXED RESPONSES WITH REGARDS TO THE HOUSING TYPES THAT WERE OFFERED AND THE DENSITIES THAT WERE PROVIDED IN THE PERVERT DEVELOPMENT CONCEPT, ANOTHER AREA OF EMPHASIS AND A MIXED FEEDBACK THAT WAS EXPERIENCED WAS THE, UM, ORIENTATION OF THE WALL ALONG THE [01:05:01] NORTHERN FRONTAGE OF BELTWAY. AND WHETHER THAT SHOULD STAY AS A SCREENING ELEMENT OR WHETHER IT SHOULD BE REMOVED TO PROVIDE BETTER CONNECTIVITY THROUGH THAT AREA. SO FOLLOWING THE COMMUNITY MEETING, UH, THIS BROUGHT TO CITY COUNCIL FOR FINAL ACTION, UH, AT THAT TIME CITY COUNCIL PROVIDED DIRECTION ONLY ON THE SAM'S CLUB ELEMENT OF THE STUDY AREA. SO THAT, UH, ACTION THAT WAS PROVIDED WAS THAT IT SHOULD BE A MIXED USE DEVELOPMENT THAT SHOULD INCLUDE A RETAIL COMPONENT, AND THAT SHOULD MAXIMIZE FEE SIMPLE OWNERSHIP. SO MUCH OF WHAT YOU SEE IN THAT GUIDANCE IS KIND OF WHAT HAS REALLY INFLUENCED THE CURRENT PATTERN AND ADDISON GROVE, THE REMAINDER OF THE STUDY AREA. SO REALLY THE MIDWAY FRONTAGE FROM BELTLINE TO THE RIDING TRAIL, UH, THERE WAS NOT DIRECTION PROVIDED ON THAT. SO WE'RE, WE'RE KIND OF IN A LIMBO IF YOU WILL, FROM A LAND USE POLICY STANDPOINT. SO SINCE THAT TIME STAFF HAS BROUGHT THIS ITEM BACK MULTIPLE TIMES, UH, IN A WORK SESSION FORMAT, UH, BEGINNING IN 2017. AND THEN ALSO ONCE AGAIN, IN 2019, UH, DURING BOTH OF THOSE MEETINGS, THERE WAS GENERALLY POSITIVE FEEDBACK WITH REGARDS TO, UH, BRINGING THE STUDY TO CONCLUSION, UM, IN THE 2019 MEETING, THAT WAS PROBABLY, UH, A BIT MORE ROBUST. THERE WAS THE OTHER PLANNING NEEDS RELATED TO ADDISON CIRCLE THAT WAS KIND OF HOLDING UP THE ABILITY TO, TO REVISIT THIS, BUT WITH THOSE ADDRESSED, UH, COUNCIL DID PROVIDE DIRECTION TO REALLY REINITIATE A, UM, PROCESS, UH, FOR CONSIDERING, UH, THE SAM'S CLUB STUDY AREA, UH, POINTS OF EMPHASIS IN THAT DISCUSSION, UH, WERE REALLY REVISITING THOSE ISSUES THAT BECAME, UM, A BIT MORE COMPLEX AND A BIT MORE, UH, OF CONCERN BOTH WITH THE STUDY, BUT ALSO WITH THE ADDISON GROVE PROJECT. SO AREAS OF TRANSITION BETWEEN THE EXISTING NEIGHBORHOOD AND FUTURE DEVELOPMENT, UH, CONNECTIVITY IN THESE AREAS, UH, AND ALSO THINGS SUCH AS NOISE MITIGATION, THE ABILITY TO TAKE A DEEPER DIVE IF YOU WILL, ON THOSE TOPICS, COULD BE A GREAT OPPORTUNITY WITH FUTURE PLANNING IN THIS AREA. THE OTHER THING THAT REALLY CAME UP AS A POINT OF EMPHASIS WAS, UM, PUBLIC INPUT IN ANY FUTURE PROCESS THAT WE ENGAGE IN TO ADDRESS THIS STUDY AREA. UH, WE'VE SEEN SOME SUCCESSFUL RECENT PROJECTS WITH THE PARKS DEPARTMENT AND THE OPPORTUNITY TO CAPITALIZE ON SOME OF THE INVOLVEMENT TECHNIQUES YOU USED, UH, IN THOSE PROCESSES WILL WE THINK WOULD REALLY HELP, UH, THE FUTURE CONSIDERATIONS SAM'S CLUB STUDY. SO I THINK THAT AN IMPORTANT THING TO ADDRESS BEFORE WE, WE JUMPED TO OUR RECOMMENDATIONS IS THIS STUDY WAS COMPLETED IN 2015. WE'VE WE'VE EXPERIENCED A FEW THINGS SINCE THEN. I THINK THE OBVIOUS ONE IN THIS STUDY AREA IS THE CHANGE IN THE DEVELOPMENT PATTERN. ADDISON GROVE IS, IS AN IMPACTFUL DEVELOPMENT. IT HAS CHANGED CHARACTER OF THIS AREA, UH, FORMERLY, UH, A BIG BOX STORE IS NOW A DIVERSE, MIXED USE RESIDENTIAL NEIGHBORHOOD, UH, IN, UH, CURRENT STAGES OF DEVELOPMENT. THE OTHER THING TO CONSIDER IS WE HAD AN INCIDENT WITH THE HOTEL ON BELTWAY THAT BURNT DOWN. SO THERE IS A VACANT TRACT IN THIS STUDY AREA. AND THEN ALSO WE HAVE A BIG CAPITAL PROJECT THAT'S ABOUT TO INFLUENCE THIS AREA WITH THE RECONSTRUCTION OF MIDWAY ROAD, JUST KICKING OFF. NOW COVID IS OBVIOUSLY A BIG ELEPHANT IN THE ROOM FROM A, A DEVELOPMENT AND MARKET STANDPOINT. I THINK WE'RE SEEING A LOT OF VERY POSITIVE TRENDS WITH REGARDS TO HOW THE ECONOMY AND THE DEVELOPMENT MARKET BOUNCES BACK FROM THAT. HOWEVER, I'M NOT SURE WE STILL KNOW WHAT THAT'S GOING TO LOOK LIKE MOVING FORWARD. IS IT GOING TO BE RETURNED TO BUSINESS AS USUAL, OR ARE WE IN A NEW NORMAL PROBABLY SOMEWHERE IN BETWEEN, BUT LOTS OF THINGS THAT COULD CERTAINLY INFLUENCE FEATURE DEVELOPMENT IN THIS AREA? UH, THE TOWN HAS ALSO BEEN VERY ACTIVE WITH REGARDS TO POLICY UPDATES, UM, BIG ONES RELATED TO PARKS. YOU HAVE THE TRAIL MASTER PLAN THAT YOU'RE CONSIDERING NOW, BUT YOU ALSO ADOPTED A PARKS MASTER PLAN DURING THIS TIME. UH, THE MASTER TRANSPORTATION PLAN, WHICH WAS ADOPTED IN 2016 WILL CERTAINLY INFLUENCED THE CORRIDORS AND ANY REDEVELOPMENT ACTIVITY IN THIS AREA. THEN FINALLY, THE TOWN DID ADOPT A HOUSING POLICY, GIVEN THE HOUSING RECOMMENDATIONS THAT WERE IN THE PREVIOUS STUDY THAT CERTAINLY WOULD, UH, IMPACT AND INFLUENCE HOW THIS AREA IS TREATED MOVING FORWARD. UH, I WOULD ALSO CONCLUDE BY NOTING THAT THIS AREA, PARTICULARLY AS WE START SEE IMPROVEMENTS [01:10:01] IN THE ECONOMY, WE'LL SEE REDEVELOPMENT INTEREST. AND WE DO HAVE TWO SPECIFIC PROPERTIES THAT HAVE ACTIVE REDEVELOPMENT PROPOSALS THAT HAVE BEEN PRESENTED TO CITY STAFF. SOME THE TWO LISTED HERE, THE MOTEL EIGHT SITES HOTEL THAT BURNED DOWN AND THEN ALSO OFFICE IN THE PARK HAS INTEREST ACTIVE INTEREST IN THE REFILL. SO WITH REGARDS TO CONSIDERATION OF THE FUTURE AND THE SAM'S CLUB STUDY, WE'VE REALLY OUTLINED THREE OPTIONS FOR YOU TO CONSIDER TONIGHT. THE FIRST OPTION IS REALLY AN ACKNOWLEDGEMENT OF THE WORK THAT HAS BEEN DONE, UH, DATING BACK TO 2015, A GOOD AMOUNT OF WORK WAS DONE AND, UH, VISION WAS PRESCRIBED FOR THIS AREA. UH, PROBABLY THE SIMPLEST ACTION THAT YOU COULD CONSIDER FOR THAT IS TO, UH, CONDUCT A PUBLIC REVIEW PROCESS AND ACT ON THE STUDY THAT CURRENTLY EXISTS. THERE ARE SOME POSITIVES AND NEGATIVES TO THAT ONE. IT DOES ACKNOWLEDGE THAT WORK, BUT TWO, I THINK WE ALL KNOW, AND WE'VE LEARNED FROM THE ADDISON GROVE PROCESS THAT THERE ARE SOME THINGS THAT MAYBE COULD BE AND IMPROVED UPON A LITTLE BIT, EXTRA PLANNING AND OUTREACH. THE SECOND OPTION THAT WE'VE LAID OUT IS REALLY MOST CONSISTENT WITH THE DIRECTION THAT YOU PROVIDED BACK IN 2019 AND THAT'S TO, UH, ACKNOWLEDGE THE WORK THAT WAS DONE PREVIOUSLY AND LOOK TO IMPROVE AND REFINE IT. UH, THAT COULD BE, UH, A SMALLER REFINEMENT TO ADDRESS ISSUES THAT, UM, HAVE BEEN IDENTIFIED THROUGH OTHER PROJECTS AND OTHER OUTREACH PROCESSES, OR IT COULD BE TRANSFORMATIONAL CHANGE, RITA CONSIDERED PERHAPS THE VISION THAT'S ON THE TABLE NOW VIA THE SAME CLONE STUDY DOES NOT MATCH OR IS NOT CONSISTENT WITH THE FUTURE OF THIS AREA. UH, SO POSITIVES FOR THAT AND ACKNOWLEDGES THE PASSWORD, BUT IMPROVES AND BUILDS UPON IT. UM, SOMETIMES WHEN YOU'RE LOOKING AT PAST WORK, IT'S EASY TO BE TOO DIFF DEFERENTIAL TO THAT WORK. SO JUST A, A MINOR PITFALL THERE, THE THIRD OPTION AND IS AN OPTION THAT, UH, CERTAINLY IT IS AVAILABLE, BUT IT'S SOMETHING THAT REALLY MAKES IT, UM, A BIT MORE CHALLENGING FOR FOLKS LOOKING TO INVEST IN THIS AREA. AND THEN IT ALSO MAKES IT CHALLENGING FOR STAFF WHO IS EVALUATING DEVELOPMENT PROPOSALS IN THIS AREA. THAT'S REALLY THE DO NOT ADOPT A LAND USE POLICY, UH, FOR REDEVELOPMENT IN THIS AREA OPTION. AND THE PRO THE BENEFIT OF THAT IS REALLY EVERYTHING THAT COMES FORWARD. IT'S REFLECTING WHAT THE MARKET WILL DELIVER. IT'S REALITY. IT'S NOT A VISION, IT'S NOT ASPIRATIONAL. IT'S EXACTLY WHAT IS PROPOSED BY THE MARKET. THE NEGATIVE AND DOWNSIDE TO THAT REALLY IS THAT WITH REDEVELOPMENT, YOU'RE LOOKING AT, IT'S NOT OFTEN WHERE YOU HAVE A LARGE AREA, ALL REDEVELOPED AT ONCE. IT'S VERY INCREMENTAL. SO THERE HAS TO BE, OR AN AREA OF BENEFITS FROM HAVING A VISION, A FRAMEWORK, A STRATEGY THAT GUIDES THAT INCREMENTAL DEVELOPMENT THAT IS NOT JUST DONE IN A MEANDERING APPROACH. . SO WHAT STAFF WOULD RECOMMEND IS REALLY THE, THE OPTION THAT YOU'LL WANTED TO MOVE FORWARD WITH BACK IN OCTOBER, 2019, AND THAT'S TO REINITIATE THE STUDY, ALLOW THE ADVISORY COMMITTEE THAT'S APPOINTED TO, UH, CONDUCT THAT STUDY TO EVALUATE PAST WORK THAT WAS DONE, UH, VIA THE SAM'S CLUB, SPECIAL AREAS, STUDY AND IMPROVE ON THAT WORK AND BRING FORWARD A NEW VISION FOR THAT STUDY, OR THAT COULD EITHER BE A MINOR REFINEMENT OR SOMETHING THAT REFLECTS TRENDS, UH, WITH THAT, IF YOU DO ELECT TO MOVE FORWARD, UH, STAFF WOULD COME BACK AT A FUTURE COUNCIL MEETING. UH, WE WOULD RECOMMEND UTILIZING THE SAME CONSULTANT, UH, AS MUCH AS GIVEN THEIR KNOWLEDGE AND EXPERIENCE WITH THE STUDY AREA. AND THEN WE BRING IT FORWARD TO A DRAFT SCOPE, PUBLIC INVOLVEMENT PLAN, AND ASKED YOU TO APPOINT A ADVISORY COMMITTEE MEMBERS WITH THAT. I'D BE HAPPY TO ADDRESS ANY QUESTIONS THAT YOU HAVE. ONE QUESTION. I MEAN, I LIKE PERSONALLY, I LIKE THE OPTION TWO. I THINK THAT'S PROBABLY THE WAY TO GO GIVEN SOME OF THE CHALLENGES WITH COVID AND WHAT'S GOING ON WITH THE CROWN PLAZA AND THE FURNITURE STORE IN CORNER. COULD, COULD WE EXPAND, THERE'S A DISTRICT DOWN PAST PROTON. I THINK WE CAN DO WHATEVER WE WANT. I LIKE THAT ANSWER. [01:15:01] I JUST THINK IT, CAUSE WE WORK WITH, IT'S NOT JUST THIS THERE'S REDEVELOPMENT OPPORTUNITIES FURTHER SOUTH ON THE SAME SIDE OF MIDWAY. AND I THINK THAT'S A GOOD OPPORTUNITY FOR US TO BE ABLE TO, YOU KNOW, SORT OF LIKE WHAT WE'RE DOING WITH THE SILVER LINE, TRYING TO GET SOME KIND OF A MASTER DEVELOPMENT VISION, YOU KNOW, CAUSE IT'S TO HAPPEN. LIKE YOU SAID, IT'S KIND OF LIKE TALKS, IT ALL HAPPENED AT ONCE. IT HAPPENED INCREMENTALLY. IF THERE'S A, IF THERE WAS A BLUEPRINT FOR THIS WHOLE AREA, I THINK IT WOULD BE VERY HELPFUL. YEAH. UM, DO YOU ALL THE GOOD RECOMMENDATION? SO THE FURNITURE STORE HAS BEEN VACANT ABOUT A LOT. IS IT FOR SALE FOR A LONG, MANY YEARS? YEAH. SHE HAD THE OTHER IS A COMMON PLAZA IS THE FOR AUCTION. SO THE OWNERS, YOU KNOW, DON'T WANT IT ON THAT ANYMORE. SO THAT'S GOOD RECOMMENDATIONS. DO YOU SEE THE BUSINESS TYPES OF BUILDINGS CHANGING IS TO LIKE THE AROUND PLAZA, NOT BEING A HOTEL IN THE FUTURE. WHAT CAN YOU ELABORATE ON THAT? I'VE ACTUALLY HAD SOME PEOPLE TALK TO ME ABOUT RE-PURPOSING THE BLOCK WHAT'S HAPPENING NOW. A LOT OF THESE HOTELS ARE TRYING TO REPURPOSE THEM INTO RESIDENTIAL LIVING. AND I DON'T, I DON'T AGREE WITH THAT PERSONALLY. I MEAN, THAT'S JUST MY OPINION, BUT I ALSO THOUGHT ABOUT POSSIBLY REFOCUSING THAT INTO A RETIREMENT LIVING AREA. RIGHT. I MEAN, WE ALWAYS EVERYBODY'S ASKING FOR THAT AROUND. SO THAT'S A POSSIBILITY YOU DON'T HAVE A PROBLEM WITH IT WITH THE FURNITURE STORES, TRULY PARKING IT'S A BIG SPACE, BUT IT'S IT'S THAT'S OFFICE OR HOUSE, SO THEY ONLY HAVE, SO IT CAN'T BE REALLY REPURPOSED WITHOUT DRASTICALLY REDUCING THE SIZE, WHICH FOOTAGE OF IT. YOU CAN'T, YOU COULDN'T SAY THAT RETAIL PARK RETAIL THAT'S BEEN THE PROBLEM. I THINK SELLING THAT BUILDING, IT'S GOT, GOTTA BE ANOTHER. AND SO THAT BUILDINGS ARE RIGHT FOR DOING SOMETHING COMPLETELY DIFFERENT WITH THAT. SO I THINK YOU'RE GONNA RUN INTO, YOU KNOW, I JUST DON'T KNOW HOW BUSINESS TRAVEL. I MEAN, I'M HOPING THAT IT PICKS BACK UP WHERE IT WAS. PEOPLE WERE FINDING OTHER WAYS TO IF LIKE THAT, YOU KNOW, BEHIND THE ENGLISH FURNITURE, THAT'S A COURTYARD MARRIOTT, SO IT CAN BE FOR SALE TOO. RIGHT. CAN, CAN YOU SPEAK A LITTLE BIT AGAIN? I HEAR YOU YOU'RE YOU'RE STILL READY. CAN YOU SPEAK A LITTLE BIT TO, UH, SLIDE 10 OF THE STUDY AREA? CAN YOU GIVE US AN UPDATE MODEL ON AT ST. GROVE'S DEVELOPMENT HAD A, LIKE A, UH, UNDERSTANDING OF WHERE WE ARE IN REGARDS TO GOING TO BE BACK HERE 2015? YES SIR. SO AS YOU ALL MAY KNOW, THE, UH, ADDISON GROOVE, UH, DEVELOPMENT IS COMPRISED OF MULTIFAMILY COMPONENTS, UH, THAT WAS DEVELOPED BY GREYSTAR AND THEN A, UH, SINGLE FAMILY ATTACHED OR TOWNHOME, UH, DEVELOPMENTS WORK UNITS THAT IS CURRENTLY UNDER DEVELOPMENT BY IN TOWN HOMES. SO THE ALON ADDISON GROVE, WHICH IS THE MULTIFAMILY DEVELOPMENT THAT IS COMPLETE, AND IT IS OCCUPIED THE TOWNHOME DEVELOPMENT, UH, THAT IS BEING DEVELOPED BY IN TOWN HOMES. SO ONE BLOCK, UH, HAS BEEN, SO THE FIRST PHASE OF THAT, UH, HAS GONE THROUGH, UH, PREVIOUSLY WENT THROUGH P AND Z AND CITY COUNCIL FOR DEVELOPMENT PLAN REVIEW, UH, THAT I BELIEVE IS BACK IN 2016. SO WHAT YOU SEE, UH, THAT'S BEEN CONSTRUCTED AS RELATES TO THE TOWNHOMES THAT REFLECTS BLOCK B. SO THAT'S THE FIRST 57 UNITS OF THE TOWNHOME COMPONENT OF THE PROJECT. UH, COMING UP ON APRIL 13TH, YOU WILL SEE BLOCK A, A DEVELOPMENT PLAN FOR BLOCKADE, WHICH WILL CONSIST OF, UH, 33, UH, ADDITIONAL DWELLING UNITS, UH, FOR, UH, ADDISON GROVE. AND THAT IS GOING TO BE THE BLOCK IMMEDIATELY TO THE WEST OF THE MULTIFAMILY PROJECTS AT THE INTERSECTION OF OAK AND BELTLINE. SO THAT WILL INCLUDE 17 LIVE WORK UNITS THAT WILL BE AT THE FRONTAGE OF BELTLINE AND THEN, UH, HEADING SOUTH ALONG OAK FRONTING ON OAK AND FACING, UH, THE MULTI-FAMILY COMPONENT. AND THEN THE REMAINDER OF [01:20:01] THE, UH, BLOCKING WILL BE 16, UH, TOWNHOME UNITS THAT WILL BE, UH, ORIENTED ALONG THE EAST WEST STREET, UM, THAT CUTS THROUGH THE SOUTHERN PORTION AND DEVELOPMENT, AND THEN, UH, UH, FACING TO THE WEST END OF THE WESTERN BOUNDARY OF THAT SITE. SO THAT GIVES US A UNDERSTANDING OF WHAT'S GOING TO GO THERE AND GIVE US A LITTLE UNDERSTANDING OF THE PACE. IS IT, IS IT AS EXPECTED THAT HISTORY I'M A LITTLE LESS FAMILIAR WITH? I WOULD DEFER TO WES OR ANOTHER STAFF MEMBER ON THAT TO, EXCUSE ME. I THINK THE, I HAD THE CONVERSATION WITH THE BUILDER DEVELOPER TWO WEEKS AGO, AND THEY'RE VERY HAPPY WITH THE PACE OF AVERAGE IT'S GOING, UH, SALES OR OF THE UNITS ARE ROBUST. UH, THEY'VE COMMENTED, UH, AND DECIDED TO HEAR THIS FROM GREYSTAR, BUT I'VE HEARD THIS FROM THE IN TOWN, UH, FOLKS THAT, THAT THE RAISED OUR PROJECT ACTUALLY WAS ONE OF ITS FASTEST LEASE UPS, UM, THAT THEY'VE HAD IN THIS, THIS MARKET. SO THAT WAS POSITIVE. AND THEY'RE VERY OPTIMISTIC ABOUT CONTINUING TO BUILD THAT OUT. SO FROM ALL INDICATIONS, FROM THEIR STANDPOINT, UH, THEY ARE VERY, VERY PLEASED WITH THE PROGRESS AND THE PRODUCTION. SO THAT'S GOOD NEWS AND THEY DO INTEND TO MOVE FORWARD WITH BLOCK CD AS FLOCKING IT'S ENTITLED. I WANTED IT TO SUPPORT, TO TURN BROWN, SUGGEST EXPANDING THE AREA. WHEN YOU THINK OF THIS, DO YOU THINK OF THIS AS A 20 YEAR VISION? I THINK THAT CAN CERTAINLY BE APPROPRIATE. THE MARKET WILL ULTIMATELY DICTATE IT. THERE'S SOME PROPERTIES IN THE STUDY AREA THAT ARE DOING QUITE WELL RIGHT NOW IN A VERY STABLE, AND THAT'S NOT NECESSARILY A BAD THING. THAT'S A GOOD THING, BUT THEY'RE OUT OF THE AIR PORTIONS OF THE STUDY AREA THAT ARE ABSOLUTELY RIGHT FOR REDEVELOPMENT. SO IS IT 20 YEARS OR 10 YEARS OR 15 YEARS? ULTIMATELY IT'S A GUESS, BUT I THINK THAT'S A GOOD, THAT'S CERTAINLY A GOOD MILESTONE TO SHOOT FOR, WITH A LONG RUN, CERTAINLY SUPPORTS THE LONGER OR A REVISION THREE SIZES, JUST BESIDES THE TWO WORDS HE'S TALKING ABOUT, EXPANDING IT FURTHER SOUTH. SO I CAN SEE YOU FINGERS CROSSED. I CAN SEE A FAIR AMOUNT OF THIS PROPERTY REDEVELOPED SOONER OR LATER IN THE NEXT FIVE YEARS. I THINK THE, THE FACT THAT WE'RE RECONSTRUCTING THE ROAD IS A BIG SIGNAL TO THE MARKET AND PEOPLE SEE NOT ONLY THE INVESTMENT WE'RE MAKING AND WHAT WE ENVISIONED FOR THAT CORRIDOR AND THE QUALITY IN WHICH WE'RE MAKING THE INVESTMENT THAT I SEE. I THINK PEOPLE BECAUSE OF THAT, PEOPLE ARE ALSO SAYING THEY'RE SERIOUS ABOUT THIS. LET'S, LET'S LOOK AT WHAT WE CAN DO TO CAPITALIZE ON THIS AS WELL. SO I THINK THERE'S A VIRTUOUS CYCLE THAT CAN OCCUR PRETTY QUICKLY. AND THOSE WERE PART OF OUR POLICY UPDATES. YES. YEAH. THOSE ARE ALL INDICATIVE OF COUNSEL TAKING ACTION AND LOOKING TOWARDS THE FUTURE WITH A LONG TERM VISION FOR WHAT WE WANT TO HAVE HAPPEN. AND THIS IS, THIS IS WHAT THIS IS KIND OF THE, THE, THE, THE LIFE CYCLE OF ADDISON, RIGHT? WE'RE NOT LIKE GREENFIELD BRAND NEW COMMUNITY. THAT'S GOING TO JUST SEE A WHOLE BUNCH OF NEW STUFF SPRING OUT OF THE GROUND SIX MONTHS, BUT WE'RE GOING TO BE REDEVELOPING PORTIONS OF OUR COMMUNITY. AND THE FACT THAT THERE'S SOME INTEREST IN THIS AREA AT THIS TIME IS, AS KEN SAID, A VERY POSITIVE THING. I DO HAVE ANOTHER QUESTION ON THE PARK AND THE TRAILS MASTER PLAN. IT SEEMS LIKE THE TIMEFRAME THAT WE'RE LOOKING AT MAYBE 20 FEWER YEARS, THAT WOULD TAKE US TO THE THIRD PHASE. I BELIEVE THIRD RAISING WHAT A MASTER TRAILS MASTER PLAN IS. THAT, IS THAT HOW WE WOULD ENVISION SEEING THAT THIS IS AREA BEING, UM, CONSIDERED WITH THE THIRD, THE THIRD PHASE. I'M NOT SURE I UNDERSTAND YOUR QUESTION CLEARLY IN THE REPORT THAT WE RECEIVED, THERE WERE, THERE WERE THREE BASIC TIMELINES, FIVE YEARS, 10 YEARS, AND 11 YEARS AND BEYOND. SO THE COMMENT THAT I HAVEN'T JUST MADE PERHAPS 20 YEARS, AND THAT WOULD MESH WITH THE FINAL PORTION OF THE TRIAL. SO IS THAT YES, THAT'S WHAT I MEAN, THAT'S, THAT'S OVERALL. I THINK THAT SHOWS AN INTENTIONAL THOUGHTFUL PLANNING PROCESS, BUT TO THE POINT IS IF THINGS HAPPEN, IF [01:25:01] THINGS HAPPEN SOONER, THAT'S POSSIBLE AS WELL, BECAUSE THERE'S GOING TO BE MORE RESOURCES THAT ARE BROUGHT TO BEAR IN ORDER TO MAYBE ACCELERATE SOME OF THE THINGS THAT MAYBE RIGHT NOW IS THE FASTER, THE TRAILS MASTER PLAN HASN'T BEEN ADOPTED YET, BUT WE'RE HOPEFUL THAT IT WILL BE HERE SOON, BUT IT, AT THE TIME IT'S ADOPTED, IF SOMETHING SAYS, OKAY, THIS IS SCHEDULED FOR EIGHT, 15 YEARS IN THE FUTURE LIKE THAT, BECAUSE SOMETHING ELSE IS HAPPENING HERE, UH, MORE RECENT OR, OR MORE, UH, IN THE MORE, THE SHORT TERM THAT COULD ACCELERATE SOME OF THOSE THINGS AS WELL. SO YES, THAT DOES MESH OVERLAY WELL, BUT IT ALSO ALLOWS US, I THINK THE FLEXIBILITY TO BE ABLE TO RESPOND, IF THERE ARE THINGS THAT HAPPEN IN THE MARKET THAT ACCELERATE PROJECTS THAT YOU WEREN'T ANTICIPATING ABOUT, WE WOULD LOVE HAVE HAPPENED. COUNCIL MEMBER KITCHENETTE IS WHEN YOU ASK THAT QUESTION, IS YOUR FOCUS ON THE PROPOSED GREEN BUFFER? THAT WOULD BE ON THE WEST SIDE OF THIS, THIS, IT WOULD BE, IT WOULD BE, THAT WOULD BE PART OF THE S BUT ANY OF THE, AND DID THE SPACES THAT THE TRAILS INTERSECT OR COME IN CONTACT WITH THIS AREA, CERTAINLY CONVERSATIONS, ESPECIALLY FOR HERSELF. TOM, CAN I ASK YOU A FOLLOW-UP QUESTION TO YOUR THOUGHT, WHICH IS I'M LOOKING AT A MAP AND I'M LOOKING AT, UM, LIKE COURTYARD BY MARRIOTT IS, IS JUST DUE, DUE WEST OF JAMES NEIL, JAMES, ANTHONY, AND THEN YOU'VE GOT MIDWAY, ADRIAN'S IT JUST KIND OF WRAPS AROUND CROWN PLAZA WHERE YOU, WHERE YOU JUST THINKING OF THE TWO YOU MENTIONED, OR, UM, I'M JUST TRYING TO GET A BETTER FEEL FOR THEM. I MEAN, I WOULD THINK THAT THOSE ALL BEING COMPOSED AND FOR THAT PLANNING, WHETHER THEY EVER CHANGED, BUT IT COULD ALL BE INCORPORATED INTO THAT PLAN. I'M JUST KINDA THINKING THROUGH YOUR, YOUR THOUGHT. AND IT JUST SEEMS THAT IF YOU DID INCLUDE ALL OF THAT, THERE'S, THERE'S NATURAL BOUNDARIES WITH GREENHILL SCHOOL AND THEN RESIDENTIAL TO THE WEST, PRETTY MUCH EVERYTHING COMMERCIAL. RIGHT. AND THAT WOULD MAKE SENSE INSTEAD OF HAVING ONE LITTLE POCKET LEFT, KNOW, IT SEEMS TO ME THAT IF WE'RE, IF WE HAVE A CONSENSUS THAT WE'RE ALL IN AGREEMENT ON OPTION TWO, BECAUSE I AM PERSONALLY AS WELL, UM, THAT COULD BE PART OF THAT BROADER CONVERSATION WE HAVE, BY THE WAY, KEN GREAT JOB. I THINK THIS IS HARD TO HEAR, IS THIS YOUR FIRST PRESENTATION, RIGHT? YOU WERE SPEAKING AND I WAS LOOKING FOR A TELEPROMPTER IT'S OBVIOUS YOU GOT THIS DOWN, SO THAT'S, THAT'S GREAT. THANK YOU FOR YOUR WORK ON THAT, OBVIOUSLY. UM, I'M IN AGREEMENT WITH WHAT TOM SAID. I THINK WE'VE ALREADY AGREED THAT ITEM NUMBER TWO, BACK IN OCTOBER, 2019, BUT I LIKE A LOT OF WHAT YOU'RE ADDING THAT IT COULDN'T BE THAT. AND I THINK IT'S A GOOD OPPORTUNITY TO DEVELOP THAT AREA, ESPECIALLY IF IT'S SOME, SOME PROPERTY IS BEING BELONGED ON FOR QUITE AWHILE. SO, UH, THEN ALSO BEING'S FURNITURE IS NOT DOING WELL. SO THEY CLOSED DOWN IS TRYING TO SELL. THAT IS NOT GOOD. I MEAN, TO, TO GET A BUYER CROWNE PLAZA IS GETTING OUT. SO I THINK WE SHOULD INCLUDE THAT IN A WAY BASED ON PALM BRONZE, A SUGGESTION. SO LET'S GO FOR IT. YEAH. ANY MORE QUESTIONS? OKAY. ALL RIGHT. THANK YOU SO MUCH REAL QUICK. UM, WE WILL BRING THIS BACK SOONER THAN LATER. SO PROBABLY HAVE A MEETING IN APRIL TO TALK ABOUT, UM, THE SCOPE AND THEN ALSO, UH, THE APPOINTMENT OF AN ADVISOR. THERE'S GOING TO BE A RECOMMENDATION ON THE SIDE. YES, YES. THAT WOULD BE, WE FOLLOW THE SAME KIND OF PRACTICE THAT WE'VE DONE IN OTHER AD HOC AND BRING IT BACK. WELL, THE IDEA FOR US IS THAT FROM THE SCOPE STANDPOINT, IT'S, THAT'S REALLY A CONTRACT ISSUE. SO WE'D BRING THAT BACK FOR CON UH, UH, VOTING. UM, I THINK THAT, UH, WE, WE WOULD LIKE SATELLITE STARTED MOVING FORWARD BECAUSE [01:30:01] WE'VE ALREADY KIND OF SAT ON, IS NOT BAD, BUT IT'S BEEN WAITING TO IT'S RIGHT FOR MOOT. SO, UH, IF THE COUNCIL HAS AN AVENUE, UH, OBJECTION, WHO'D LIKE TO START, UM, W WE'LL WE'LL COME UP AND COMMUNICATE TO THE COUNCIL, A NUMBER OF, UH, UH, FOR THAT, UH, IN THAT COMMITTEE. AND HOPEFULLY AT THE NEXT COUNCIL MEETING, WE CAN DISCUSS THAT A LITTLE BIT, BUT THEN HAVE THAT IN PLACE AND PROBABLY START TO ADVERTISE, UH, OR HAVE, YOU KNOW, PEOPLE EXPRESS THEIR INTEREST. AND WE MAY BE ABLE TO START EARLIER THAN THAT FOR THE ADVERTISING PORTION OF THAT, UH, WITH, WITH THE HOPES THAT THE COUNCIL THAT WE CAN THEN KIND OF HAVE THAT HAPPENING IN PARALLEL WITHIN THE CONVERSATION THAT WE WOULD HAVE A WORK SESSION SO THAT THE COUNCIL COULD POSSIBLY TAKE A ACTIONABLE POINT, UH, AN AD HOC COMMITTEE AS EARLY AS THE SECOND. ALL RIGHT, THAT'D BE IT. THANK YOU AGAIN. SO NOW [ Announcements and Acknowledgments Regarding Town and Council Events and Activities Discussion of Meetings / Events] I LIKE TO INVITE ALL THE CITY MANAGER AND WEST PEARSON TO MAKE SOME COMMENTS. AND LAST MINUTE, THANK YOU, MARY COUNCIL. I HAVE A FEW ANNOUNCEMENTS FOR THE CD. UH, FIRST, UH, THE TEXAS DEPARTMENT OF STATE HEALTH SERVICES ANNOUNCED TODAY THAT BEGINNING MARCH 29TH, ALL ADULTS IN TEXAS WILL BE ELIGIBLE FOR THE COVID-19 VACCINE. THE VACCINE SUPPLIES EXPECTED TO INCREASE IN MANY AREAS OF TEXAS HAVE ALREADY MADE GREAT PRIDE, UH, MADE GREAT PROGRESS WITH THEIR PRIVATE, WITH THE PRIORITY GROUPS. OVER 3 MILLION TEXANS ARE FULLY VACCINATED AND OVER 6 MILLION HAVE RECEIVED AT LEAST ONE DOSE. SO WE'RE LOOKING FORWARD FOR THAT TO SHARE THE INFORMATION, THE NEWS THAT ALL ADULTS, SO NOW ABLE TO HELP TO GET THE VACCINE. UM, NEXT, UH, AS A REMINDER, THIS SPRINGTOWN MEETING WILL BE HELD, UM, AT, IN THE CRYSTAL BALLROOM AT THE RENAISSANCE VALIS ADDISON HOTEL AT 52 OH ONE DALLAS PARKWAY ON APRIL THE FIFTH AT 7:00 PM. MASKS ARE REQUIRED BY THE HOTEL AND SOCIAL DISTANCING PROTOCOLS WILL BE OBSERVED. UH, ANYBODY WHO DOES NOT WANT TO ATTEND IN PERSON CAN ALSO WATCH THE MEETING ON THE TOWN'S WEBSITE AT WWW DOT ADDISON, TEXAS.NET, OR ON CHANNEL 99, FOUR 18 T SUBSCRIBERS AND CHANNEL 16 FOR SPECTRUM SUBSCRIBERS. FOR THOSE WATCHING AT HOME, THAT THERE WILL BE AN OPPORTUNITY TO MAKE QUESTIONS PRIOR TO THE MEETING, BY EMAILING THEM TO MARKETING AT ADDISON, TX.GOV. THEY THIS SATURDAY, MARCH THE 27TH FROM 10:00 AM TO 11:30 AM AT 11:30 AM. UH, FAMILIES ARE INVITED TO DRIVE TO THE ADDISON ATHLETIC CLUB FOR A SOCIALLY DISTANCE. EASTER EXTRAVAGANZA, PARTICIPATING CARS CAN POP THEIR TRUNK FOR STAFF TO FILL IT WITH EASTER GOODIES, WHICH ENSURES A QUICK CONTACTLESS DROP-OFF. DURING THE EVENT, WE WILL ALSO BE ACCEPTING, ACCEPTING, DONATED CANNED GOODS PREPARED FOR METRO PET SERVICES. UM, FOLKS CAN FEEL FREE TO PUT THEM IN THE TRUNK OF THEIR CAR AND STAFF, GIVE THEM A PAT TIME. AND I ALSO UNDERSTAND THAT THERE'LL BE OPPORTUNITIES TO TAKE PICTURES WITH THE EASTER BUNNY. SO WE HOPE EVERYBODY WILL AGAIN, JOIN US THIS SATURDAY, MARCH THE 27TH FROM 10:00 AM TO 11:30 AM, EIGHT 30, 11:30 AM. AND THE ADDISON ATHLETIC CLUB. THAT'S OUR EASTER EXPAT AGAIN. UH, ALSO, UM, WE WERE HAVING OUR COWORKING DAY IN THE PARK COMING UP, AND WE WANT TO ENCOURAGE PEOPLE TO CHANGE UP THEIR WORK FROM HOME ROUTINE AND JOIN OTHERS IN THE ADDISON BUSINESS COMMUNITY AT COWORKING DAY IN THE PARK ON APRIL 9TH, FROM 8:00 AM TO 4:00 PM AT ADDISON CIRCLE PARK. WE ENCOURAGE EVERYBODY TO MEET UP AT THE ADDISON CIRCLE PAVILION FOR FREE WIFI, COMPLIMENTARY COFFEE, FOOD TRUCKS DURING LUNCH AND FREE FITNESS CLASSES HOSTED BY ADDISON OUTDOORS. THAT'S ADDISON'S STAFF. SO THAT'S EXCITING AS WELL. AND I HAVE TWO THINGS THAT I'D LIKE TO, UH, TO ACKNOWLEDGE, UH, UH, PERFORMANCE ON FIRST, UH, ADDISON WAS RECENTLY NAMED A BRONZE FLEET AWARD WINNER BY THE DALLAS FORT WORTH CLEAN CITIES COALITION FOR ITS CONTRIBUTIONS AND EFFORTS IN GOING THE EXTRA MILE TO REDUCE PETROLEUM CONSUMPTION AND IMPROVE THE AIR QUALITY WITHIN ADDISON AND NORTH TEXAS COMBINED EFFORTS CONTRIBUTED TO REDUCING 26 MILLION EQUIVALENT EQUIVALENT GALLONS OF GASOLINE, 420 TONS OF OZONE FORMING NITROGEN OXIDES AND 70 2094, TONS OF GREENHOUSE GAS EMISSIONS, ADDISON, WHICH IS, UH, HAS BEEN RECOGNIZED AS A CLEAN, UH, FLEET CITY SINCE 2015 WAS HONORED FOR OUR EMPHASIS ON FLEET IDLE REDUCTION, AS WELL AS THE USE OF HYBRID VEHICLES. AND I WANT TO THANK, UH, GIVE A SPECIAL THANK YOU TO OUR GENERAL SERVICES DEPARTMENT AND BY, UH, ROB HORSEMAN FOR MAKING ADDISON A LEADER IN IMPROVING AIR QUALITY AND SEXIST. SO ROB, IF YOU HAVE A WANT TO STAND UP HERE AND SHARE ANYTHING WITH THE COUNCIL, OKAY, THANK YOU, RON. WE'RE STILL THE GENERAL DIRECTOR OF GENERAL SERVICES, AND WE HAVE A CERTIFICATE. WE, AS WEST HAS SAID, THIS WAS, UH, [01:35:01] PRESENTED TO US FOR SINCE 2015. SO WE, WE HAVE A HISTORY OF A CLEAN FLEEK, AND WE ARE TRYING TO KEEP THAT AS CLEAN AS POSSIBLE THROUGH HYBRID VEHICLES AND ELECTRIC VEHICLES AS MUCH AS POSSIBLE. SO THANK YOU. THANK YOU FOR THANKS TO THE COUNCIL FOR ALSO SUPPORTING, HE ENTERS ME QUESTIONS. HOW MANY, UH, HIDEAWAY VEHICLE, WHAT HAPPENED ELECTRICAL, YOU WOULD HAVE THAT NUMBER IN YOUR MIND. IT'S APPROXIMATELY EIGHT HYBRID VEHICLES. WE HAVE ONE, THAT'S A FULLY ELECTRIC VEHICLE, AND WE'RE LOOKING AT, UH, PUTTING MORE ELECTRIC, ALL ELECTRIC VEHICLES INTO THE CAR. ALL RIGHT, GREAT. THANK YOU VERY MUCH, ROB. NOW I'D LIKE TO WELCOME POLICE CHIEF PAUL SPENCER, WHO HAS A VERY SPECIAL PRESENTATION TO ME, IT WAS FAIR, SAID AMERICAN COUNCIL PAUL'S MINISTRY, CHIEF OF POLICE ALLOWED TO INVITE, UH, SOME OF OUR SPECIAL GUESTS TONIGHT TO COME UP TO THE FRONT. IT'S FRANCIS FRENCH, MICHAEL LEHMANN. AND SO ZOE NEWELL, YOUR FAMILIES ARE HERE IN ATTENDANCE. ALSO, THEY'RE GOING TO TAKE SOME PICTURES AND VIDEO RECORD THIS PRESENT BRIEF PRESENTATION, AND WE'LL GET STARTED. JUST KIND OF SPACE OUT A LITTLE BIT UP FRONT HERE. I WON'T BREATHE ON IT. WE'LL GET MERIT COUNCIL. I'VE ALSO GOT SERGEANT COLA HERE WITH US. HE'S OUR PATROL, ONE OF OUR PATROL SUPERVISORS. AND BACK IN JANUARY OF THIS YEAR, HE BROUGHT TO OUR ATTENTION, OUR COMMAND STAFF FOR A SPECIAL INCIDENT THAT OCCURRED, UH, DENVER, TRINITY PARK. UM, IT WAS, IT WAS, I WILL READ WHAT HAPPENED AND YOU WILL YOU'LL MAKE YOUR OWN DECISIONS, BUT IT WAS A SPECIAL EVENT. AND WE WANT TO MAKE SURE WE RECOGNIZE MEMBERS, LARSON CITIZENS THAT DESERVED IT VERY MUCH. SO I'M GOING TO READ IT. WE'LL PRESENT THEM THEIR REWARDS. AND THEN WE'LL TAKE A FEW PICTURES. OKAY. SO ON JANUARY 18TH OF 2021, THE ADDISON POLICE DEPARTMENT RESPONDED TO A DREARY BAR REGARDING A PERSON ATTEMPTING TO COMMIT SUICIDE. AS RESPONDING OFFICERS SEARCHED THE AREA, THEY WERE FLAGGED BACK, FLAGGED DOWN BY OUR AWARD RECIPIENTS, MICAH FRANCIS, AND ZOE. THEY QUICKLY TOLD HER OFFICERS THAT THEY OBSERVED A PERSON STACKING ROCKS ON THE EMBANKMENT UNDER THE BELL BRIDGE, AND THAT THE PERSON CLIMBED ON THE ROCKS AND PLACED AN ORANGE ROPE AROUND THEIR NECK, MIKE AND FRANCIS, RAN INTO THE PERSON, TOLD HIM THAT THAT MATTER AND SAID THEY WANT TO TALK TO THEM. THAT WILL BE OKAY. SHORTLY AFTER THEY INTERVENE, THE PERSON STATED THAT THEY HAD SAVED HER LIFE AND LEFT THE AREA WHERE THEY WERE ULTIMATELY TAKEN IN PROTECTIVE CUSTODY BY SERGEANT ELDEST, UH, SHIFT IS NORMAL MENTIONED THAT A SUICIDE NOTE WAS FOUND IN THAT PERSON'S POCKET. SO THIS WAS NOT A, NOT A CRIME. THIS WAS, THIS WAS GOING TO HAPPEN THE QUICK AND DECISIVE ACTIONS OF YOUNG HEROES DISPLAY A GREAT BRAVERY AND A LEVEL OF COMPARISON AS AN EXAMPLE FOR OUR ENTIRE COMMUNITY, WITHOUT THEIR DIRECT INTERVENTION, WE ARE CERTAINLY ALIVE. WE'VE BEEN LOST. THERE WAS MY PRIVILEGE TO PRESENT FRANCIS FRENCH, MICHAEL LEHMANN, AND ZOE KNOLL, THE ADDISON POLICE PARTNERS, CITIZENS CERTIFICATE OF MERIT. DO YOU WANT TO SAY ANYTHING BEFORE I CONCLUDE ALL? OKAY. YOU KNOW, I TRIED TO SAY THIS, YOU KNOW, I REALLY APPRECIATE FOR LET'S SHOW HAVEN'T DONE BECAUSE YOU DON'T KNOW HIM. RIGHT. IT'S A HEAT, RIGHT. SAYS YOU DON'T KNOW HIM, AND THEN YOU ARE VERY GRAVE AND THEN, UH, YOU DID JUST RIGHT THING. AND, UH, WE ALL FEEL SO PROUD OF YOU, YOU KNOW? UM, I CAN TELL YOU, I BELIEVE, UH, HE APPRECIATES YOU SINCE A LOT OF TIME. JUST KINDA THAT, THAT VERY MOMENT PEOPLE COULDN'T THINK THROUGH. SO YOU'LL SAVED HIM AND THAT HIS LIFE. SO IN A FUTURE, HE WOULDN'T EVER FORGET WHAT HAPPENED. AND, UH, YOU ALREADY TRULY BELIEVE YOU'LL DO THE RIGHT THING. AND THEN PLEASE CONTINUE DOING THOSE [01:40:01] THINGS AND CONCERT AND AUDIT. WE ALL FEEL PROUD OF. THANK YOU SO MUCH. ALL RIGHT. ALL RIGHT, VERMONT, DO WE HAVE ANYBODY WANT TO SPEAK IN THE PUBLIC? NO, SIR. SO YOU'LL WANT A PICTURE TAKEN WITH MAYOR ALL RIGHT, LET'S GO THROUGH. [ Consent Agenda All items listed under the Consent Agenda are considered routine by the City Council and will be enacted by one motion with no individual consideration. If individual consideration of an item is requested, it will be pulled from the Consent Agenda and discussed separately.] I'LL SEND THE AGENDA ITEM NUMBER THREE. CONSIDER ACTION. TO APPROVE THE MINUTES FROM THE MARCH 9TH, 2021 REGULAR COUNCIL MEETING. I MOVE TO APPROVE. SECOND MOTION. SECOND. ALL IN FAVOR TO APPROVE THIS MINUTES, PLEASE SAY, AYE. AYE. AYE. OPPOSED I HAVE [4. Present and Discuss the Addison Police Department's 2020 Annual Report. ] NUMBER FOUR. PRESENT. DISCUSS THE EDISON POLICE DEPARTMENTS. 2020 ANNUAL REPORT. OKAY. PLACE. WE'RE A PLACE TONIGHT TO PRESENT OUR 2020 STATISTICAL VIEW DEMAND REPORT. I, UH, I'M HOPING TO GET THROUGH THIS NOT RESOURCING WITHOUT COMPLETELY CONFUSING EVERYONE. SO I'M GOING TO TAKE MY TIME AND I'M GOING TO TRY TO TALK SLOW, BUT PROCEED THROUGH IT AT A PACE THAT IS REASONABLE. I THINK WE NEED TO TALK ABOUT THIS UCR VERSUS TIGRIS MAINLY FOR THE COMMUNITY SAKE, BECAUSE IT IS CONFUSING. IF YOU REALLY WANT TO CONFUSE YOURSELF, GO THE FBI'S WEBSITE AND READ SOME OF THEIR MATERIALS. YOU SPEND ALL PROBABLY ALL WEEK LOOKING THROUGH IT AND WE'RE STILL REVIEWING IT. BUT FOR THIS PART'S NICE PRESENTATION, WE'RE GOING TO FOCUS ON THE NUMBERS, TRANSITION WHAT THE NUMBERS MEAN AND HOW WE'RE GOING TO INTERPRET THEM AND USE THEM OVER THE NEXT MANY YEARS. AND WE'RE ALSO TALKING ABOUT OUR COVID RESPONSE TO THE IMPACT OPERATIONS AND HOW THAT'S CHANGED SOME OF THE STATISTICS WITHIN THOSE NUMBERS. FIRST OF ALL, STARTING OFF AGAIN, REMINDING OUR VIEWERS, WATCHING OUR COUNCIL, THE UNIFORM CRIME REPORTING OR UCR, UH, IT WAS STARTED BY THE FBI TO DEVELOP A SYSTEM OF CONSISTENT POLICE CRIME STATISTICS ACROSS THE NATION BASED ON POPULATION. IT WAS THE PART ONE OFFENSES WITH THE FOLLOWING SEVEN SUB CATEGORIES. WE CALL THEM SEVEN DEADLY SINS. YOU'VE SEEN MY REPORTS BEFORE. IT WAS A SEVEN BROAD CATEGORIES, MURDERS, RAPES, ROBBERIES, ACCURATE SOULS, BURGLARIES, THE LARGELY DEATH COMPONENT AND DEPTH OF MOTOR VEHICLES. THE UCR WAS, IT SERVED ITS PURPOSE. IT GAVE US A BRIEF COMPARISON OF THE CRIME ACROSS THE COUNTRY. HOWEVER, A LOT OF THINGS WERE EXCLUDED FROM UCR THAT ARE NOW VERY MUCH ON THE FOREFRONT OF THE CRIME STATISTICS OR THE OFFENSES THAT ARE COMMITTED SPECIFICALLY FINANCIAL PRODUCTS ARE CRIMES AND CRIMES RELATING TO THE PUBLIC SAFETY ISSUES. ALSO BECAUSE UCR USE A HIERARCHICAL METHOD OF CAPTURING THE DATA, WHICH MEANS IF I HAD FOUR OFFENSES, THE HIGHEST OFFENSE WAS IT WITHIN THOSE FOUR? I'M SORRY. IF I HAD AN INCIDENT THAT INCLUDED FOUR OFFENSES, WE ONLY REPORTED TO UCR THE HIGHEST OFFENSE. THAT'S WHAT THE HIERARCHICAL COMPONENT MEANS. SO ALL THE LESSER CRIMES THAT WERE ASSOCIATED WITH THAT INCIDENT, THAT CRIME INCIDENT WAS, THEY WERE NEVER COUNTED OFFICIALLY. SO IT MIGHT BE THAT IT GIVES KIND OF A FALSE SENSE OF SECURITY. NOW, WHEN IT COMES TO YOUR NUMBERS, AGAIN, AS A REMINDER, 2019 WAS OUR LAST YEAR, THEY HAD SOME POLICE DEPARTMENT SUBMITTED UCR DATA. UM, AND NOW ARE COMPARED TO STATISTICS FOR OTHER CITIES AND STATES ARE GOING TO BE FORMULATED OR EXCUSE ME, FORMATTED TOMOGRAPHY DATA ALL ACROSS TEXAS AND THE REST OF THE UNITED STATES IS AS TIME GOES ON. SO THIS CHART IS GOING TO CAUSE, UH, UH, HOPEFULLY, UH, A BRIEF [01:45:01] DISCUSSION, BUT MR. FERRIS AND I HAD A DISCUSSION ABOUT EARLIER, AND THIS IS REALLY THE RUB FOR MANY COMMUNITIES AROUND THE UNITED STATES THAT HAVE TRANSITIONED OR ARE TRANSITIONING TO THE IRIS. IF YOU WILL, IF YOU LOOK AT THE FIRST 2016, 2017, 2018 AND 19, THOSE ARE ALL REPRESENTATIVE OF WHEN WE REPORTED THE UCR FORMAT, 2020 OBVIOUSLY IS A LOT LARGER. THAT'S THE DIVERSE DATA AND REPORTING ARE SEVERAL MAJOR OFFENSES. THIS KEPT US JUST UNDER ABOUT A THOUSAND DOLLARS PER YEAR, BUT NOW REPORTING SEVEN TIMES AS MANY OFFENSES TO NEIGHBORS, WE WILL EXPECT TO NOW PUT OUR GROUP NUMBERS AROUND 2,500 AND WE'LL GET INTO THE GROUP OF A'S. AND B'S JUST A MINUTE. UM, YOU KNOW, AS WE TRACK OUR NUMBERS OVER TIME AND OVER YEARS, WE'RE GOING TO SEE HOW THESE CHANGES ACTUALLY AFFECT, YOU KNOW, OUR, OUR, OUR LARGER CRIME TRENDS WITHIN THAT AS A COMMUNITY. BUT I REALLY WANT TO MAKE, MAKE IT VERY CLEAR. THIS CHART DOES NOT MEAN THAT OUR CRIMES HAVE INCREASED EXPONENTIALLY, RIGHT, FROM A THOUSAND OVER 2,500. WHAT IT MEANS IS IT'S, WE'RE CAPTURING MUCH MORE DATA. AND SO IT'S GOING TO HAVE THE OPTIC, IT'S GOING TO BE A LOOK, THE APPEARANCE OF, OF A TRIPLING OR DOUBLING OF A CRIME RATE, WHICH IS VERY MUCH NOT THE CASE. AND I'LL, I'LL TALK ABOUT INDIVIDUAL NUMBERS. WHAT WE'VE SEEN GO HIGH, LOW HERE, JUST A FEW MINUTES, MENTION OUR CONVERSATION. ONE OF THE THINGS THAT, UH, AS, AS I SAW THIS PRESENTATION AND WE'VE GOT IT READY TO BE INCLUDED FOR THE AGENDA THAT YOU POSTED, UM, IT IS WHAT YOU SEE HERE, BUT THEN AFTER WE POSTED IT AND I WAS, YOU KNOW, OVER THE WEEKEND, THINKING ABOUT THIS, I KIND OF POPPED INTO MY HEAD. THERE MAY BE SOME VALUE IN SHOWING WHAT THE UCR DATA FOR 20 WOULD HAVE BEEN AS WELL, SO THAT YOU CAN SEE HOW IT WOULD HAVE BEEN REPORTED UNDER THE DIFFERENT, UH, UH, THE, THE OLDER, UH, PROGRAM. AND, AND YOU CAN SEE THAT. SO YOU CAN KIND OF GET A SENSE OF WHAT THAT CON VISITING CONTEXT WITH EACH OTHER. AND THEN YOU UNDERSTAND THAT WE'RE ENTERING INTO A NEW WAY OF REPORTING OUR STATISTICS, AND THAT WILL THEN ALLOW PEOPLE TO UNDERSTAND, ALL RIGHT. YOU KNOW, IF WE WOULDN'T CONTINUE TO REPORTING TO BE REPORTING THIS, THIS IS WHAT IT WOULD LOOK LIKE. NOW THAT WE'RE REPORTING IT DIFFERENTLY. THIS IS WHAT IT'S GONNA LOOK LIKE GOING FORWARD. SO WE TALKED A LITTLE BIT ABOUT HAVING THAT DONE AND HAPPY TO PROVIDE THAT INFORMATION TO THE COUNCIL AND THE COMMUNITY. UM, AND, AND SO JUST WANTED TO KIND OF GIVE YOU AN IDEA OF WHAT WE WERE THINKING ABOUT THERE. UM, JUST SO THAT EVERYBODY HAD A LITTLE BIT MORE CONTEXT WHEN IT COMES TO UNDERSTANDING WHAT THIS TRANSITION IS, AND THEN HOW, IF YOU CAN CONTINUE TO HAVE IT UNDER THE UCR, WHAT IT WOULD'VE LOOKED LIKE AS WELL. SO THAT WAS JUST THE THOUGHT, ARE YOU GOING TO SHOW US THAT WHAT'S, THAT WHAT IT WOULD'VE LOOKED LIKE? WE CAN'T DO THAT TONIGHT, BUT WE WILL, WE WILL SHOW IT TO YOU. YES. THAT'S. LIKE I SAID, IT WAS IN HINDSIGHT AFTER THE AGENDA WAS POSTED. AND I WAS LIKE, OH, WE SHOULD THINK ABOUT THAT. I DIDN'T HAVE AN OPPORTUNITY TO TELL HIM UNTIL THIS EVENING BEFORE THE COUNCIL. SO WE WILL, WE WILL BE HAPPY TO SHARE THAT WITH, UH, WITH THE COUNCIL AND, AND PUT IT ON THE WEBSITE AS WELL, SO THAT PEOPLE CAN GO AND SEE WHAT THAT LOOKS LIKE AS WELL. OKAY. SO LET'S TALK ABOUT THE NATIONAL INCIDENT BASED REPORTING SYSTEM, OR NIAGARA'S AGAIN, WE BEGAN REPORTING OUR CRIME STATISTICS INSTEAD OF TEXAS USING THE FBI'S NON-RISK FORMAT 2020, AND THE COUNCIL MEMBERS WERE RECEIVED A GRANT. I MEAN, OBVIOUSLY THE GOVERNOR OF $95,000 TO AID IN THAT EVER, THAT WAS, THAT WAS A GREAT THING. BUT FOR NEIGHBORS, INSTEAD OF HAVING THE SEVEN BROAD CATEGORIES, THEY BROKE IT UP WITH CRIME GROUPS OR TYPES INTO A GROUP, A GROUP B GROUP A INCLUDES ALL OF A SUDDEN CLASSIC UCR HARTLAND OFFENSES, PLUS AN ADDITIONAL 45. SO THAT TELLS YOU HOW MUCH DATA WE'RE LOOKING AT NOW COMPARED TO JUST, YOU KNOW, THE SEVEN, THE SEVEN DEADLY SINS OF YEARS AGO. UM, THESE 52 OFFENSES ARE SORTED INTO THREE CATEGORIES. WE HAVE CRIMES AGAINST PERSONS PROMISING AS PROPERTY IN THE CRIMES AGAINST SOCIETY. AND I'LL SHOW YOU EXAMPLES OF THOSE HERE IN MINUTE. UH, GROUPIE INCLUDES A RESTFUL OFFENSES, REALLY TYPICALLY ONES THAT ARE, UH, I'M SORRY, THE REST OF OFFENSES. AND WE TYPICALLY SEE PUBLIC INTOXICATION, ALCOHOL, ALCOHOL OFFENSES, DISORDERLY CONDUCT, AND THEN ANYTHING ELSE THAT DOESN'T FALL INTO THE OTHER, OTHER, UH, CATEGORIES WITHIN GROUP A, THERE ARE, WE DIDN'T DO THIS WELL, WE DID THIS BECAUSE AFTER GOD TOLD US WE HAD TO, BUT, UH, IT IS, UH, IT IS, HAS A LOT OF BENEFITS COMPARED TO THE OLD SUMMER REPORTING SYSTEM. UH, IT PROVIDES GREATER SPECIFICITY AND RECORDING OF OFFENSES. AGAIN, IT DOESN'T LOOK AT NOT ONLY, NOT ONLY DOES NUMBERS NOT LOOK AT ALL THE OFFENSIVE AND INNOCENT, BUT ALSO LOOKS AT MANY MORE OFFENSES, UH, THE, THE TRADITIONAL CENTRAL REPORTING SYSTEM. AND NOT AGAIN, NOT AS FLEXIBLE TO OFFENSE, AS OPPOSED TO 10 ADDITIONAL FOR WHICH ONLY ARRESTED REPORTED. WHEREAS THE SUMMARY REPORTING SYSTEM OR BUILDING UCR SYSTEM ONLY ACCOUNTED FOR 10 OFFENSES [01:50:01] PLUS THE 20 ADDITIONAL. SO YOU CAN SEE MUCH HIGHER COLLECTION OF DATA. IT COLLECTS MORE DETAILED INFORMATION, INCLUDING DATES AND TIMES, AND WHETHER THE REPORT OFFICE WERE ATTEMPTED OR COMPLETED EXPANDED VICTIM TYPES, RELATIONSHIPS OF OFFENDERS, VENDORS, DEMOGRAPHIC DETAILS, WHICH WE NEVER COLLECTED BEFORE. IT ALSO GIVES CONTEXT OF CIVIL CRIME PROBLEMS. AGAIN, DRUGS, NARCOTICS CRIMES AGAINST SOCIETY, THINGS THAT WE HAD NO CLEAR PICTURE OF WITH OUR NEIGHBORS, OR ASSUME THE UCR DATA, SEX OFFENSES, UH, ANIMAL CRUELTY, IDENTITY THEFT, PEER ACTING, OR SOME OTHER EXAMPLES OF DATA THAT WE WILL COLLECT WILL BE CONTEXTUAL. THE CONTEXT IS THIS A SPECIFIC CRIME PROBLEMS AND TRENDS. AND INSTEAD IT GIVE US GREATER ANALYTIC FLEXIBILITY, UH, THROUGH DIVERSE THE DATA THAT WE SEE THAT OUR CRIME ANALYST SEES OUR CID INVESTIGATORS. SEE, THEY'LL SEE MUCH MORE OF THE DETAILS AND THE FACETS OF THE CRIME, AS WELL AS THE RELATIONSHIPS AND CONNECTING THESE THINGS FAR BEYOND WHAT THE SELF SUMMARY REPORTING SYSTEM. SO BEFORE I GET INTO THE GROUP, A QUICK QUESTIONS POST ABOUT THE BENEFITS OF THE CHANGE. ONE OF THE THINGS THAT WE LOOK AT WITHIN OUR POLICE DEPARTMENT AGAIN, IS WHAT EXACTLY IS HAPPENING ON THE STREET. AND THEN TAKE THAT INFORMATION. AND I'M TRYING TO BE A DATA-DRIVEN POLICE DEPARTMENT. HOW ARE WE GOING TO DO OUR JOB? HOW ARE WE GOING TO PROVIDE PUBLIC SAFETY SERVICES? HOW ARE WE GOING TO ALTER OUR, MAYBE OUR PATROL PLANS OR RESPONSE PLANS TO, TO COMBAT, RIGHT? CAUSE SOMETHING WE SEE THAT DECREASING. AND SO FOR THE NEIGHBORS, YOU'LL SEE AGAIN, THE FAR LEFT SIDE, THE NEIGHBORS GROUP, THIS IS MURDER GETTING, THAT'D BE GREAT, BROAD RESULT TRAFFICKING. THOSE ARE THE LARGER GROUPS AND THAT IS BROKEN DOWN INTO SUB CATEGORIES. AND THAT'S ALL PART OF THE 50, 50 TO ALL FENCES THAT WE COLLECT. YOU'LL SEE, WE HAVE ALL OFFENSES CLEARED AND THE PERCENTAGE OF CLEARANCE RATES. THAT'S ALSO SOMETHING THAT BI HAS ASKED US TO CAPTURE IS NOT ONLY WHAT'S HAPPENING, BUT HOW ARE WE DOING FROM A PERFORMANCE STANDPOINT OF SOLVING CRIME AND PUTTING BAD GUYS IN JAIL, HOLDING ACCOUNTABLE FOR HERE'S AN EXAMPLE OF A TYPE OF GUARD GROUP, A CRIMES AGAINST PROPERTY. I NEED TO MAKE A CLARIFICATION THAT THE SLIDE HAS AN ERROR THAT WE FOUND LATE TODAY. IT'S THE DATA WITHIN THIS CHART IS ABSOLUTELY CORRECT, BUT THE TOTAL AMOUNTS ARE NOT CORRECT. SO WHERE IT SAYS SEVEN 17 ON THE SCREEN, IT SHOULD BE 1,445 GOING NEXT, WHERE IT SAYS ONE 66, THAT SHOULD READ 262 INSTEAD OF 20.2%. IT'S 18.1%. SO WE WILL UPDATE THAT, GET IT FIXED. AND WE DO PUT THIS ON OUR WEBSITE, BUT IT WILL REFLECT THAT, THAT CHANGE. AND FINALLY, OUT OF GROUP A, WE HAVE CRIMES AGAINST SOCIETY AND YOU'LL SEE THE EXAMPLES ON THE LEFT WEAPONS, OUTBUILDING, NARCOTICS GAMBLING. MOST OF OUR ACTIVITY IN THIS, IN THIS GROUP DEALS WITH OUR NARCOTICS ISSUES AND SOME, SOME WEAPONS VIOLATIONS, YOU KNOW, ANECDOTALLY SPEAKING, TALK TO OUR PATROL SUPERVISORS. WE'RE, WE'RE, WE'RE NOT, WE'RE SEEING MUCH MORE, UH, MUCH MORE FREQUENT WEAPONS, UH, NOT OFFENSIVE, BUT ANYTIME WE DEAL WITH PEOPLE, THERE'S TYPICALLY WEAPONS INVOLVED, RIGHT? I THINK THAT'S JUST A CULTURAL THING, ESPECIALLY IN TEXAS, A LOT OF GUNS ON THE STREET, BUT OUR OFFICERS SAYING THAT THE WEAPONS MORE FREQUENTLY AS THEY, AS THEY ENCOUNTER PEOPLE, WHETHER THEY'RE SUSPECTS OR WITNESSES THE WHOLE NINE YARDS. SO THAT'LL BE SOMETHING WE HAVE TO LOOK AT. NOT MUCH WE CAN DO ABOUT IT, ESPECIALLY IF THEY'RE LAWFULLY CARRYING OF TEXAS. AND THEN WE HAVE THE LICENSE TO CARRY BOTH CONCEALED IT OPEN. AND ALSO THEY REDUCE THE, REDUCE THE, THE, OUR ABILITY TO ENFORCE PEOPLE CARRYING WEAPONS AND VEHICLES MANY YEARS AGO. RIGHT? SO IT USED TO BE WHEN I STARTED LAW ENFORCEMENT IN 1995, YOU GOT A WEAPON, YOUR CAR, IT BETTER BE LOCKED IN A BAG WITH AN ARRANGED BAG WITH YOUR AMMO IN SEPARATE PLACES. NOW IT'S ALMOST IMPOSSIBLE TO HOLD SOMEBODY ACCOUNTABLE FOR HAVING JUST A WEAPON. CAN I ASK SINCE I PRINTED UP A WHOLE LOT OF VERY WISE LEGAL. SO, UH, WHEN THE POLICE OFFICER PULLED OVER AND THE PASSENGER, AND THEN, UH, IF YOU SMELL MARIJUANA, WHAT ARE YOU GOING TO DO? DALLAS COUNTY, THE MARIJUANA ISSUE IS, IS, IS AN ISSUE. UM, BUT INSTEAD OF TEXAS IS STILL ILLEGAL IN UNITED STATES, FEDERALLY, IT'S STILL ILLEGAL RIGHT NOW. OUR PATROL OFFICERS THAT THEY SMELL MARIJUANA, THEY SEE SOMETHING IN PLAIN VIEW THAT GIVES US PROBABLE CAUSE TO GIVE YOU A LOT OF CARD TO SEARCH THEM, THAT KIND OF THING. UH, FOR MINOR AMOUNTS OF MARIJUANA, WE ARE COMPENSATING THAT DESTROYING IT AND GIVING ME A CITATION FOR PARABLE DAY. [01:55:02] THE DALLAS COUNTY DISTRICT ATTORNEY'S OFFICE WILL NOT PROSECUTE FOR FIRST TIME, MARIJUANA OFFENDERS, HOWEVER, NO DISRESPECT TO OUR DA, BUT THEY ARE TEXAS LEGISLATURE. THAT'S OUR LAWS THAT ARE BOUND BY OUR CONSTITUTION TO ENFORCE THE LAWS, THE STATE OF TEXAS. AND SO WE WERE FILING THOSE CASES RIGHT NOW, THOUGH. THEY'RE NOT BEING ACTED ON WITH THE DA'S OFFICE. SO TO KIND OF PROBLEMS THAT DEAL, IF IT'S LARGE AMOUNTS, EXCUSE ME, LIKE A TRAFFICKING COMPONENT. THAT'S ANOTHER STORY. FELONY GRADE OFFENSES ARE NOT AN ISSUE. IT'S THE SMALL MISDEMEANOR TYPES OF MARIJUANA, BUT MOST OF THE TIME WE'RE JUST INSERTING THE CITATIONS WAS GREAT. THANK YOU. YES. UH, THIS IS AN EXAMPLE OF OUR GROUP. WE ALL FENCES, AGAIN, THESE ARE THE OTHER OFFENSES THAT ARE TYPICALLY THE ONLY WRESTLE OFFENCES. YOU CAN SEE, AGAIN, OTHER CONDUCT, ALCOHOL, OTHER MONITOR THINGS. THESE WILL ALWAYS BE A SMALL. SO BEFORE I MOVE ON TO COVID, I WOULD LIKE TO TELL YOU THAT LOOKING AT OUR STATISTICS, BECAUSE AT THE END OF THE DAY, I KNOW YOU'RE SITTING THERE. WHAT DOES, WHAT DOES ALL THAT MATTER? RIGHT? WHAT, TELL US WHAT'S UP AND WHAT'S DOWN. HOW ARE WE DOING THAT KIND OF THING? UM, COVID HAS HAD AN, HAD AN IMPACT ON OUR, ON OUR STATS IN 2020. WE'RE GOING TO SEE THAT HERE ON THE SLIDE, UH, OVERALL FOR THE WHOLE YEAR, OUR AGGRAVATED ASSAULTS ACTUALLY WENT DOWN, WHICH IS GREAT. UH, BUT OUR LARCENIES AND OUR THEFTS AND OUR MOTOR VEHICLES HAVE SET GOING UP. AND WHEN I SAY UP AT 633 TO SEVEN 28, SO WE'RE NOT TALKING ABOUT MAJOR JUMPS, BUT WE HAVE SEEN A SLIGHT INCREASE IN, IN OUR, OUR OFFENSE TYPES. THIS LAST YEAR, THE SLIDE IN GREECE SUMMIT HAD GONE DOWN. IT LOOKS LIKE THE MOST SERIOUS THINGS HAVE GONE DOWN. A LOT OF THE PETTY STUFF HAS GONE UP. SO I THINK, YOU KNOW, AGAIN, ANECDOTALLY SPEAKING, WE THERE'S A LOT OF THINGS THAT WOULD BE GOING ON IN SOCIETY DURING COVID. UH, THE JAILS HAVE LED A LOT OF PEOPLE OUT, ESPECIALLY NOT COUNTY BECAUSE THEY CAUSE OF HILLWOOD. THEY KIND OF HAD TO CLEAR THOSE AREAS. THEY'RE LETTING OUT THE MODERN MISDEMEANOR OFFENDERS, PETTY THEMES, THAT KIND OF THING. WE THINK THAT HAS SOME IMPACT ON MAYBE SOME OF THE INCREASES IN THAT, THOSE SIMILAR OFFENSES. SO THAT'S JUST AN EXAMPLE OF TOKENS, POSSIBLY AFFECTED WILL BE A LOT OF PAPERS WRITTEN ON THIS AND CRIMINAL JUSTICE GROUPS AROUND THE UNITED STATES. THIS IS ALL SAID AND DONE. I'LL COME BACK TO THAT AS WE FINISH THE PRESENTATION ON KIND OF WRAPPING UP. BUT IF YOU LOOK AT THIS SLIDE, I WANTED TO SPEAK TO COUNCIL AND TO THE COMMUNITY ABOUT REALLY HOW, HOW OUR DEPARTMENTAL AND HOW OUR DEPARTMENT'S BEEN IMPACTED BY COVID. AGAIN, WE IT'S, EVERYBODY HAS SUFFERED THE SAME PROBLEMS ALL OVER THE PLACE, TRYING TO MAKE SURE WE COMPLY WITH STATE KNOWING THE FEDERAL STATE AND OUR LOCAL LEADERS MANDATES ON HOW WE'RE SUPPOSED TO OPERATE. UM, SOME OF THE THINGS THAT WE DID WITHIN OUR OWN POLICE DEPARTMENT TO TRY TO REDUCE THE IMPACT OF EXPOSURE TO OUR OPERATIONS, BECAUSE THAT'S WHEN THIS THING FIRST WENT DOWN. BUT BACK IN MARCH 20, 20, 20, WE WERE REALLY CONCERNED. EVERYBODY WAS CONCERNED ABOUT, ARE WE GOING TO HAVE ENOUGH COPS IN THE STREETS TO DELIVER THAT SERVICE LEVEL THAT I MIGHT EXPECT? WE HAVE MINIMAL MANPOWER REQUIREMENTS? ARE WE GOING TO BE ABLE TO MEET THOSE? WHAT ARE WE GOING TO DO? WE'LL HAVE TO GO WORK STRAIGHT, WHICH I'M WILLING TO DO, BUT IT'S GONNA TAKE ME A LITTLE BIT TO GET USED TO THAT AGAIN. UM, AND ALSO OUR JAILS RUN ABLE TO ACCEPT THE REST OF THE PERSONS FROM TIME TO TIME, WHEN WE CAN TRACK THE CARROLLTON JAIL FOR OUR JAIL SERVICES, THEY DID A GREAT JOB THROUGHOUT THIS ENTIRE ENVIRONMENT THAT THEY HAD TO SHUT DOWN SEVERAL TIMES BECAUSE OF COVID OUTBREAKS. AND THEN AT THAT POINT WE COULDN'T, WE COULDN'T ARREST PEOPLE FOR CERTAIN THINGS, UNLESS IT WAS THE MOST SERVICE. OUR DID A LOT OF PHONE RECORDING, INSTEAD OF TYPICALLY OUR, OUR RESPONSIBILITY TO GO OUT. IF YOU CALL YOU WANT A COP TO COME TALK TO YOU TO YOUR HOUSE ABOUT SOMETHING, WE'RE GOING TO SEND A COP, RIGHT? WE PUSHED THE MOST OF THAT STUFF TO A PHONE. ALL WE JUST REDUCED THE EXPOSURE. WE ALSO, THERE WAS BECAUSE THE JAILS, UH, OTHER CITIES WEREN'T, WEREN'T CONFIRMING ON OUR WALLS AND VICE VERSA, LIKE, SO OFFICER STOPPED SOMEBODY ON TRAFFIC AND HAD WARRANTS FOR MINOR THINGS. THEY WERE JUST WALKING APPROPRIATE BECAUSE THEY, WE ALL KIND OF AGREED IN THE METROPLEX AREA THAT WE KIND OF HELP EACH OTHER OUT AND KEEP THOSE EXPOSURES DOWN, ESPECIALLY IN THE JAIL. OUR ENFORCEMENT CHANGED HIGHLY FAVORED RIDING, UH, AT LARGE WARRANTS FOR MAINLY FOR MISDEMEANORS. SO INSTEAD OF PUTTING PEOPLE IN JAIL, IF THE COUNTY WOULD NOT TAKE PEOPLE, WE HAD TO DO AT LARGE WARRANTS AND LET THEM GO, AND THEN WE WOULD DEAL WITH THEM LATER AT A CERTAIN POINT. SO THAT WAS ANOTHER BIG CHANGE. AND THEN FINALLY, UH, AND YOU CAN SEE IT ON OUR STATS. AND THIS IS ON THIS SLIDE. UM, OUR TRAFFIC SITES AS TRAFFIC STOPS WENT DOWN SIGNIFICANTLY. THAT'S PROBABLY THE BIGGEST IMPACT YOU CAN SEE ON SLIDES, FIVE, 5,000, 295 CITATIONS, 2019 ENDED UP BEING 1800. AND AGAIN, THAT WAS DIRECTED BY MY ME AND MY COMMAND STAFF TO MAKE SURE THAT LOOK, GO OUT AND DO YOUR JOB. YOU, YOU DO THINGS THAT YOU HAVE TO DO, BUT LET'S REDUCE EXPOSURE. [02:00:01] CAUSE IT'S NOT JUST ABOUT US. IT'S ALSO ABOUT CITIZENS THAT WERE STOPPING IN CASE WE'RE UNFOCUSED. WE MIGHT BE CARRYING THE VIRUS AS WELL. AGAIN, IF THINGS HAD TO HAPPEN, THEY HAPPEN, BUT WE REALLY TRIED TO REDUCE IT. SO THAT'S, THAT'S PART OF IT, BUT ACHIEVE, BUT IN THE MEANTIME LAST YEAR AND YOU KNOW, PEOPLE THAT WILL DRIVE SO MUCH, RIGHT? YEAH. MOST PEOPLE WALK INTO HOMES. YEAH, IT WAS, IT WAS VERY EERIE THAT MET FIRST SHUTTING, A BIG SHUTDOWN HAPPENED. IT WAS LIKE SUNDAY, CHRISTMAS DAY, SUNDAY AND ADDISON FOR WEEKS BECAUSE OUR, AGAIN, YOU'VE HEARD, YOU'VE HEARD ME SAY IT MANY TIMES. OUR CALLS FOR SERVICE ARE MAINLY DRIVEN BY OUR BUSINESS PEERS, 75, 85%. TAKE THAT BUSINESS COMES YOUR WAY OR SHUT DOWN THE RESTAURANT, SHUT DOWN THAT HOTELS HAVE SHUT DOWN. WE'RE OUT HERE DRIVING AROUND THE RESIDENCE ARE PROBABLY LOVING IT BECAUSE WE'RE IN THE NEIGHBORHOODS ALL THE TIME. BUT AGAIN, THAT WAS, THAT WAS A HUGE IMPACT. I CAN'T SAY THAT ENOUGH, THAT THE MAIN DRIVER FOR A LOT OF THE STATISTICAL CHANGES YOU SEE IN OUR ACTIVITY AND ALSO, YOU KNOW, HOW JOEL GOES. SO DOES OUR CRIMINAL INVESTIGATIONS DIVISION. THEY, THEY DO A LOT OF STUFF ROCKAWAY ON THEIR OWN, BUT THEY ALSO HAVE TO DEAL WITH ALL OF THE STUFF THAT PATROL FINDS AND DEALS WITH DURING THEIR SHIFTS. AND SO YOU'LL SEE THAT, UM, THE CASES ASSIGNED WENT DOWN QUITE A BIT. THE CASES CLEARED, STAYED PRETTY HIGH, WHICH IS GREAT GUYS, STILL WORKING FOR OUR CID. WE WENT TO A WORK ENVIRONMENT AND THEN ROTATED, UH, INVESTIGATORS TO THE OFFICE BECAUSE WE STILL HAD SOME PAPERWORK, THINGS THAT JUST COULDN'T DO REMOTELY. UM, SO THEY DID A REALLY GREAT JOB OF THAT. CLEARED A LOT OF STUFF. THEY TOOK THE TIME TO CLEAR A BUNCH OF OLD STUFF, JUST SEE THE CASE OR THE EDUCATIONS WENT DOWN QUITE A BIT. AND AGAIN, THE NUMBER EIGHT VERSUS 10, AND WE HAD SOME RETIREMENT. SO WE'RE STILL IN THE PROCESS OF BACK THE WINDOWS TO FILL THIS. SO BEFORE I GO INTO OUR GOALS AND OBJECTIVES, JUST BRIEFLY, IS THERE ANY QUESTIONS ABOUT THE NUMBERS DATA? AGAIN, WE HAD, WE HAD MONITORING INCREASES AND A LOT OF OUR, OUR FIFTH CASE, ESPECIALLY MOTOR VEHICLES, MOTOR VEHICLES, THIS SIGNIFICANT. NOW WE'VE GOT TO FIGURE OUT KIND OF WHY THAT IS. I AM HOPEFUL THAT PHASE TWO OF OUR LICENSE PLATE READER PROJECT THAT'S COME TO COUNCIL IN EARLY MAY, EXCUSE ME, EARLY APRIL WILL HELP THAT. UM, BUT THEN TODAY I THINK IT'S INDICATIVE OF WHAT'S GOING ON AROUND THE METROPLEX AS A WHOLE. CAN YOU, CAN YOU EXPLAIN WHAT THAT THE MOTOR VEHICLES IS? EXACTLY SINCE IT MAY BE JARGONY FOR SOME PEOPLE? SO THEFT OF MOTOR VEHICLE IS THE ACT OF STEALING SOMEBODY ELSE'S FAULT, WHETHER THAT'S, YOU KNOW, A SMASHING SMASHED THE WINDOW AND HOT WIRE AND DROP OFF, WHICH I'M NOT SURE ANYBODY DOES ANYMORE, BUT, UH, UH, A LOT OF OUR, UH, FIFTH MOTOR VEHICLE BASIS COME DOWN TO THAT. THEY'RE USING A LOT OF TECHNOLOGY TO DO IT. THE KEY FILE, THE MOB KEY FOBS, THAT KIND OF THING. WE STARTED SARCOIDOSIS. YEAH. SO CAN YOU GO BACK TO SLIDE SEVEN? OKAY. AND THEN YOU GET ON THE LEFT, YOU IN GRAY, YOU'VE GOT VEHICLE THEFT. YES. IT IS MOTOR VEHICLE THEFT. IS THAT WHAT YOU'RE TALKING ABOUT? RIGHT. SO, BUT AGAIN, THOSE ARE DIVERS, UH, CODES AND TYPES THAT WE HAVE TO USE. AND SO VEHICLE THEFT AND HE JUST EXPLAINS HIS MOTOR VEHICLE THOUGH. GOT IT. GOT IT. SO IF YOU GO DOWN TO THE PURPLE OR THE, IT LOOKS LIKE PURPLE ON YOUR SLIDE, BUT LARCENY THEM. YES. AND THEN RIGHT THERE IN THE MIDDLE, YOU'VE BEEN THEFT FROM MOTOR VEHICLE. COULD YOU TELL US WHAT FOR MOTOR VEHICLE IS AS IT RELATES TO THAT LINE? EITHER? YES. THAT'S. FROM ANY MOTOR VEHICLE, IT'S NOT DEPTH OF THE VEHICLE. IT'S REACHING INTO A BED OF A PICKUP TRUCK AND STEALING A TIRE. JACK IS REACHING INTO A CAR OR BREAKING INTO A CAR. THAT'S PERFECTLY, EXCUSE ME, THEFT FROM MOTOR VEHICLES, UH, AILMENTS. IT'S NOT BURGLARY. SO THEY'RE MAINLY GRABBING THINGS OUT OF THE OPEN WINDOW, THAT GUY. EXCELLENT. OKAY. AND THAT WOULD INCLUDE THE CAR WASN'T LOCKED OR WINDOWS, BURGLARY, MOTOR VEHICLES ACTUALLY ENDING ENTERING INTO IT SOMEWHERE TO AT HOME. RIGHT. SO IF THAT, FROM YOUR PROPERTY ON YOUR YARD IS DIFFERENT FROM INSIDE YOUR GARAGE OR YOUR HOME. AND IT TURNS INTO A RESIDENTIAL PARKWAY VERSUS THE THEFT OF PROPERTY OUTSIDE OF THAT. GOT IT. THANKS. SO I WANT TO DRILL DOWN DEEPER INTO THAT. THE LAST TIME WE TALKED ABOUT THIS OR SEVERAL TIMES, AND I JUST WANT TO MAKE SURE I STILL UNDERSTAND WHAT WE'VE BEEN TOLD IN THE PAST IS STILL TRUE CURRENTLY, BUT THAT'S A, YEAH, IT'S A PRETTY BIG NUMBER IN, AND WHEN YOU, IN COMPARISON TO ALL THESE NUMBERS AND WHAT, WHAT, WHAT I'VE LEARNED FROM, UNFORTUNATELY, TALKING TO PEOPLE THAT HAD STUFF STOLEN AND ALSO WHAT YOU ALL SHARED WITH US, THE POLICE WORKS AND SHARON, SHE HAS A LOT OF TIMES THIS IS COMING FROM PEOPLE JUST LEAVING THEIR IPAD AND THEIR IPHONE IN THE CAR CARS ONLINE. I MEAN JUST SIMPLE THINGS THAT THE FOLKS CAN DO TO PROTECT THEMSELVES. IS THAT STILL THE CASE? ABSOLUTELY. OKAY. AND SO, UH, HAVE WE PUT OUT SOME [02:05:01] TYPE OF MARKETING, UH, LATELY THAT HELPS WITH THE DO'S AND THE DON'TS AND DON'T LEAVE YOUR IPHONE IN THE FRONT SEAT, UNATTENDED DO LOCK YOUR CAR, DO PARK IN THE GARAGE, LIGHTWEIGHT WE CAN DO BRICO IT'S A PREFACE FOR EVERYTHING, RIGHT? UH, YOU KNOW, WE, WE WOULD HAVE OUR, OUR MEETINGS. WE HAVE CLASSES, WE HAVE SEMINARS THAT WE PUT OUT TO THE COMMUNITY, OUR COMMUNITY OUTREACH. WE HAD TO SHUT IT DOWN DURING THE THIRD COVID IT'S STILL IS UNTIL WE OPEN EVERYTHING BACK UP. ONE OF THE THINGS THAT WE CAN DO IS BE MORE ACTIVE ON SOCIAL MEDIA. MARY CAN HELP US DO THAT AND WE PUT OUR WEBSITE, BUT UNFORTUNATELY, I'M TELLING YOU, I DON'T KNOW HOW MUCH OF AN EFFECT THAT REALLY HAS. IT'S ALMOST A TRIAL BY FIRE FOR PEOPLE UNTIL IT HAPPENS TO YOU. THEY DON'T TAKE US SERIOUSLY. OUR OFFICERS DO. UH, ONE OF THE THINGS THAT WE DO HAVE AS PART OF OUR, UH, PROACTIVE COMMUNITY POLICING EFFORTS IS WE HAVEN'T SLOWED PROGRESS. SO IF THE OFFICERS ARE DRIVING AROUND AND THEY SEE SOMETHING, A BEAVER LEFT, OPEN UP UNLOCK AND SEE A LAPTOP IN A PASSENGER SEAT, THEY RIDE, IT LOOKS LIKE A LITTLE WARNING CITATION, BUT IT'S ACTUALLY, IT'S CALLED A CHRONIC RISK. THIS IS, HEY, WE WERE DRIVING AROUND. WE SAW THAT YOU LEFT THIS IN THE CAR BUSINESS. IT'S NOT A GOOD IDEA, PROMPT PRODUCTION STANDPOINT, HIDE IT, LOCK IT, TAKE IT, THAT KIND OF STUFF. SO, AND MAYBE WE CAN MAKE A LITTLE AD FOR SOCIAL MEDIA OF SORTS THAT SAYS, I'M A VICTIM. THIS IS, THIS IS I LOST MY IPAD BECAUSE I ARE YOU VOLUNTEERING TO BE , THAT'S WHAT WE NEED TO DRIVE THAT NUMBER DOWN. SEE A LOT OF THOSE CRIMES, YOU KNOW, UH, DONE BY A GROUP OF PEOPLE. SO FOR EXAMPLE, YOU'LL POP IN THE POCKET, THEN YOU'LL WALK AWAY. THEN THE GUY WHO WASN'T SITTING IN THE CAR WATCHING, YOU SAYS YOUR LEAVES, THEN THE OTHER GUY WILL WATCH YOU KEEP FOLLOWING YOU. THIS GUY, JUST OPEN YOUR DOOR, YOU KNOW, TO SEE SOMETHING IN THE AGE OF BREAKING THE WIND, GO DOOR, GET IT. SO IT'S REALLY DIFFICULT, YOU KNOW, I MEAN, JUST, JUST AS REAL, I KNOW YOU DON'T WANT TO LEAVE YOUR PURSE. YOU VALUABLE WITH STOPPING THE CAR, YOU KNOW, SO THAT'S ALL YOU CAN DO. WE I'LL SHARE ANOTHER STORY WITH YOU. WE HAD IN OUR COMMUNITY ONE NIGHT, OUR TOWN HOME COMMUNITY, I THINK IT'S THREE OR FOUR DIFFERENT PEOPLE HAD FROM MOTOR VEHICLE. AND ALL, ALL OF THE VICTIMS KIND OF HAD THE SAME PROFILE THAT MAYBE THEY LEFT THE CAR UNLOCKED, THEY LEFT A PURSE OR SOMETHING VALUABLE ON THE FRONT SEAT. UM, AND NEVER, JUST REALLY SIMPLE ARTHUR PARKER. I MEAN, SIMPLE THINGS THAT THEY COULD HAVE DONE THAT WOULD HAVE CAUSED, CAUSED THOSE. YEAH. YOU REMEMBER A LONG TIME AGO, ALL THE TIME, IT WAS A READOUT, RIGHT? SO 50 TYPE PLACE, SEVEN, YOU KNOW, THEY PUT IT ON THE DASHBOARD, PEOPLE JUST BREAK THE WINDOW, YOU KNOW? SO THAT'S A GREAT EXAMPLE NOT TO DO THAT. YEAH. DON'T DO IT. AND I'LL TELL YOU AGAIN, I'VE WORKED HERE A LONG TIME AND WE'VE ALWAYS HAD THIS PROBLEM BECAUSE ADDISON LIKE ARLINGTON, PROBABLY ORLANDO AND ALWAYS DESTINATION COMMUNITIES. WE HAVE PEOPLE HERE THAT COME HERE, WHETHER THEY'RE WORKING HERE, PASSING THROUGH, THEY STOP THE, GO TO THE RESTAURANTS THAT GO TO, YOU KNOW, UH, HOTELS, ESPECIALLY BECAUSE THERE'S, THERE'S TRAVEL. IT LEAVES STUFF. CAUSE THEY WANT A CAR AND ALL THE WAY UP TO THEIR PHOTOS, ART STATISTICS ARE INDICATIVE OF WHO AND WHAT WE ARE. AND IT'S AGAIN, A DESTINATION, A COMMUNITY THAT HAS A LOT OF TRANSIT, UH, FOLKS THAT COME EITHER FROM WORK, THEY STOP OFF FROM BARS, RESTAURANTS DOING SHOPPING AND THAT KIND OF THING. THEY GO HOME, THEY FORGET, OR THERE'S LAZINESS OR JUST NOT THINKING ABOUT IT. CHRISTMAS IS ONE OF THE WORST TIMES THERE BY SHOPPING TO GO TO GALLERIA, THEY COME US FOR LUNCH DINNER, AND THAT KIND OF THING THAT LEAVE EVERYTHING IN THE CARS. AND SO IT'S, IT'S ALWAYS BEEN A PROBLEM. DALLAS IN ITSELF, ISN'T ALWAYS KIND OF HAD A LOT OF ISSUES REGARDING THE VEHICLES THAT THE GRUMBLER VEHICLES, BUT WE HAVE, IT'S A FAIRLY AFFLUENT, YOU KNOW, METROPLEX, URBAN ENVIRONMENT. PEOPLE COME UP HERE, ESPECIALLY ON THE NORTH SIDE OF TOWN, BUT THE PLACES THAT HAVE THINGS, RIGHT. I MEAN, IT HAPPENS EVERYWHERE, BUT IT ALSO BACK YEARS AGO WHEN THEY LOWERED A LOT OF THE OFFENSE CATEGORIES FROM FELONY TO MISDEMEANOR THAT WE SAW SIGNIFICANT IMPACTS OF INCREASED RATES, BUT THAT'S THAT'S DOES IT HAPPEN IN OUR APARTMENT LIKE PARKING GRUDGES AND OUR, OUR APARTMENT COMPLEX IS ALL WORSE THERE. SO YEAH, I JUST, I GUESS MY, THAT JUMPED OUT WHEN I SAW THAT WHEN I READ THE REPORT, THAT'S THE ONE THING THAT JUMPED OUT FROM THE WHOLE REPORT. I'M, Y'ALL DOING BRICK WORK, BUT IF WE CAN HELP PEOPLE HELP THEMSELVES SO THAT YOU ALL AREN'T [02:10:01] WASTED, YOU KNOW, YOU'RE RUNNING AROUND TRYING TO FIND A NEEDLE IN A HAYSTACK IN THAT TYPE OF ENVIRONMENT. AND IF WE CAN, IF WE CAN LIMIT THAT ON THE FRONT END WITH SOME, UH, SOCIAL MEDIA MARKETING. WELL, WE WORK WITH RBC AND OUR BUSINESS OWNERS AND MULTIFAMILY MANAGERS BECAUSE IN A LOT OF CASES, THEY'LL SEE WHEN SOMEBODY MOVES IN ALL OF A SUDDEN CRIME STARTS HAPPENING. THEY'RE LIKE GALLERIES GETS NAMED APARTMENT COMPLEX. JUST JASON. WE START WITH RELATIVELY NEW WHAT IT TOLD US SPRINGS OUT OF SOME OTHER, WE HAD AN INCIDENT WHEN IT WAS BRAND NEW, ALL OF A SUDDEN, OVERNIGHT, JUST 50 BMES BOURBONS, MOTOR VEHICLES IN THERE. AND WE, THEY DIDN'T HAVE CAMERAS AND TOLD THEM, LOOK, YOU NEED TO GET SOME CAMERAS AND WE CAN TRY TO HELP YOU. YOU GOT CAMERAS IDENTIFIED AS BRAND RESIDENT. WE PUT HIM IN JAIL, ALL OF A SUDDEN MAGICALLY ALL OF IT, BUT THAT STOPPED. SO A LOT OF TIMES WORKING WITH THE DEMANDERS OR WE HAVE INVESTIGATED MEETINGS TO TRY TO FIGURE THAT OUT, BUT WE TRY TO WORK WITH THEM. MR. CAMP. WE CAN'T MAKE THEM BUY CAMERAS THAT ALL THAT GOD STUFF IS UP TO THEM. BUT I THINK THE, UH, THE DALLAS COUNTY DA AND THE STATING IF ANY MINOR CRIMES UNDER A $750 WILL NOT BE PROSECUTED. RIGHT? SO THAT BASICALLY ENCOURAGED PEOPLE TO COME IN THOSE MINOR CRIMES. SO THAT'S A PROBLEM TODAY. YOU KNOW, I DON'T THINK IT'S APPROPRIATE. SO, YOU KNOW, IF YOU'VE MADE IT OFFICIAL LAST MINUTE, LIKE THAT, THEN PEOPLE WILL TAKE ADVANTAGE OF, YOU KNOW, I GET ARRESTED AND I WON'T BE PROSECUTED. SO THAT'S THE REASON I CAN TELL YOU IN THE PAST MONTH, I HAVE PEOPLE WALKING INTO MY RESTAURANT ALL THE WAY WALKING INTO, I THOUGHT THAT HE WENT TO THE RESTROOM ALL THE WAY, WENT TO MY BACKUP KITCHEN. THEN I HAVE VIDEO SHOWING ALL THE, FROM ROLLBACK. SO I WENT TO THE BACK. SO HE WALKS UP, OH, I DIDN'T WANT TO BUY ANYTHING. SO IF HE LEFT THIS MORNING, I JUST HAVE ACTUALLY AROUND TWO 30, I WAS SITTING THERE IN THE FRONT WITH CHASE A GUY JUST WALKING DIRECTLY, WANT TO WALK TO THE BACK. I SAID, WAIT, WAIT, STOP. WHAT ARE YOU GOING TO DO? OH, I'M LOOKING FOR WALLET. I SAID, WHOSE WATER? OH, MY WORD, I'M LOOKING FOR WHAT, YOU KNOW, I'M THINKING IS REALLY LOOKING FOR ONE BECAUSE I'VE NOTICED THAT. SO, YOU KNOW, I, I DIDN'T WANT TO BE BECAUSE, YOU KNOW, HE JUST LEFT. WE DIDN'T, WELL, I WASN'T DRIVING AWAY. AND I SAW HE WAS RUNNING ALONG THE ORLANDO ON THE SIDE OF, YOU KNOW, I DON'T KNOW WHAT HE DID AFTER HE LAUGH AT US, BUT, BUT YOU KNOW, THOSE ARE PETTY, SMALL CRIMES DEFINITELY WERE BEING QUIZZED. SO YOU GUYS BETTER BE CAREFUL, EVERYBODY VL ALERT. I TELL ALL MY STAFF FEEL ALERT. DON'T LET THAT HAPPEN. YOU MENTIONED ALMOST AS AN ASIDE, IS IT CRIME PREVENTION OR A WAY OF MONITORING THE LICENSE PLATES AND WHAT THE TIMEFRAME IS FOR ACTIONS ON EXPANDING THAT PROGRAM? COULD YOU GO BACK TO THOSE COMMENTS AND EXPAND ON IT? WE'RE COMING BACK TO COUNCIL ON 13TH OF PAYROLL TO BRING OUR, OKAY, WE'RE COMING BACK IN APRIL WITH OUR, OUR, UH, OUR BIDS AND OUR CONTRACT CONTRACTS FOR BOTH THE LPR AND THE OPTICAL CAMERA PROJECTS ARE GOING TO BE PRESENTED TO COUNCIL IN APRIL. AND THEN ONCE THOSE ARE APPROVED BY COUNCIL AND WE ANTICIPATE FOR THE LPR PROGRAM AND COMPLETION TIME FROM ITS START, WHICH WOULD, WE'D STARTED THIS AS SOON AS WE CAN, AFTER IT'S APPROVED, UH, THE LPR PROGRAM, UH, PROJECT AND PHASE TWO, UH, WOULD TAKE BETWEEN FOUR TO SIX MONTHS TO COMPLETE THE INSTALLATION AND IMPLEMENTATION. AND THEN FOR THE OPTICAL CAMERAS, UH, THAT WOULD TAKE ABOUT SIX MONTHS TO COMPLETE. SO WE'RE LOOKING FORWARD TO HAVING THAT APPROVED BY COUNCIL HOPEFULLY VERY SOON. AND THEN STARTING THAT PROJECT, THE INSTALLATION FROM THE PATIENT OF THOSE PROJECTS HERE IN THE VERY NEAR AND IN PLACE AROUND THAT UNTIL THE FEST. THANKS. THERE ARE QUESTIONS WE'LL MOVE ON. OKAY. AGAIN, BRIEFLY OUR 2020 GOALS OBJECTIVES NOT TO BEAT A DEAD HORSE, BUT WE DID HAVE OUR, WE DID RECEIVE OUR NON-MEMBER CERTIFICATION. WE HAVE GUY, UH, COMPLIANCE OR WERE TOTALLY APPLIES WITH TRANSITIONS AWAY FROM UCR. WE'RE FULL OF REPORTING DATA TO SAY, ARE MARK 43 RECORDS MANAGED SYSTEM. WE CONCLUDED THAT PROJECT. WE FULFILL OUR FLEET PURCHASE AND BUILD OUT OF THE 2020 TACOS. WE AT OUR PEER SUPPORT GROUP AND THEY'RE UP AND RUNNING DOING A GOOD JOB. WE'RE IN THE COMMUNITY MENTAL HEALTH TEAM. IT'S BASICALLY TRYING TO, AGAIN, WORK [02:15:01] WITH OUR SISTER CITIES THROUGH METRO PRESS SOCIAL SERVICES, TO COME UP WITH A PLAN AS A COLLECTIVE GROUP ON HOW WE'RE GOING TO CONTINUE TO DEAL WITH MENTAL HEALTH ISSUES IN THE COMMUNITY, BUT ALSO HOMELESSNESS AND THAT KIND OF THING. COSMETIC BUILDING RENOVATIONS FOR OUR COMMON AREAS, BREAK ROOM IN JAIL. WE DID THAT EARLIER IN THE YEAR. AND THEN AGAIN, OUR PILOT PROJECT CONCLUDED APRIL 25, WHICH YOU SAY WE WERE ABOUT THE PEER SUPPORT GROUP. SO ONE OF THE THINGS THAT IT MAY HAVE SEEN IT MAY NOT HAVE, BUT YOU KNOW, ALL ACROSS THE UNITED STATES, LAW ENFORCEMENT IS EXPERIENCING VERY HIGH RATE OF SUICIDE. IN FACT, WE'RE LOSING MORE COPS TO SUICIDE AND THERE ARE TWO IN LINE OF DUTY DEATH THROUGH OTHER MEANS, RIGHT? SO, UH, ASSAULTS AND VEHICLE ACCIDENTS, UM, WE THERE'S, A LOT OF PEOPLE ARE, YOU KNOW, IT'S A CUMULATIVE STRESS ISSUE. IT'S ALWAYS DIFFERENT THINGS. IT'S A MYRIAD OF THINGS. BUT ONE OF THE THINGS THAT WE KNOW WILL WORK IS IS THERE SOME INTERVENTION, ESPECIALLY THE PEER LEVEL, AND SOMEBODY MAY NOTICE SOME MAY NOT, BUT THERE'S A CALLED THE TRIANGLE, THE SUICIDE TRIANGLE, RIGHT? IT'S IF YOU COMPLETE ALL THREE SIDES OF THIS TRIANGLE, HOPELESSNESS, WORTHLESSNESS, AND, UH, I CAN'T REMEMBER, UH, EXCEL, UH, WORTHLESS. UH, ANYWAY, IF YOU COMPLETE THOSE THREE OR THE 9% PROBABILITY THAT FIRST STUDENT IS GOING TO COMMIT SUICIDE, RIGHT? SO IF YOU CAN GET AT THE PEER LEVEL GETS TO GET THEM TO GO GET SOME HELP, HAVE THEM TO AT LEAST HAVE SOMEBODY TO TALK TO. THERE'S ANOTHER, THERE'S A ESPECIALLY LAW ENFORCEMENT, THERE'S A BIG AVERSION TO REACHING OUT FOR HELP SOMEONE TO THE MILITARY COMMUNITY. YOU GUYS, IT'S A MACHO THING OR AN EGO THING, OR WHATEVER YOU WANNA CALL IT. OR THE BIGGER CONCERN IS I'M GONNA LOSE MY JOB. I'M GOING TO BE TAKEN OFF THE STREET, YOU KNOW, RUBBER GUN SQUAD, THAT KIND OF STUFF. AND SO THEY, CAUSE THEN AGAIN, ONCE ADMINISTRATION GETS INVOLVED, WE HAVE OBLIGATIONS TO THE TOWN TO GO IN CERTAIN DIRECTIONS, RIGHT? SO WE TRY TO HAVE AN INTERVENTION PROGRAM BETWEEN US INTERVENING IN FRONT OF THE DEPARTMENT OR TOWN SIDE. AND THAT'S WHERE I PRETTY SCORE YOUR SUPPORT GROUP. DOES THEY REACH OUT TO OFFICERS? THEY KNOW WE'RE HAVING A HARD TIME, MAY HAVE BEEN TOLD BY ANOTHER COWORKER. MAYBE THEY REACHED OUT TO THE PEER SUPPORT GROUP THEMSELVES, AND THEN THEY JUST CONNECT THEM WITH RESOURCES IN THE AREA OF WORKING WITH PASSIONATE AIDES, OUR HR DIRECTOR, WE TRIED, WE ALMOST HAD AN EAP FOR FIRST RESPONDERS A YEAR OR SO AGO THAT FELL THROUGH FOR OTHER REASONS, WE'RE CONTINUING TO LOOK FOR THAT. WE THINK THAT WE'VE IDENTIFIED SOME, SOME OPPORTUNITIES WITHIN THE DALLAS METROPLEX AT VERY LOW COST TO HAVE THAT FUNCTION. SO IT'D BE EAP SPECIFICALLY FOR FIRST RESPONDERS, BECAUSE A LOT OF TIMES THE FIRST RESPONDER VA OR THE EAP GROUPS THAT WE HAVE MAY NOT BE SPECIFICALLY EQUIPPED TO HANDLE SOME OF THE ISSUES THAT WE HAVE. AND THE EAP JUST MEANS EMPLOYEE ASSISTANCE PROGRAM. WE HAD ONE FOR GENERAL EMPLOYEES, BUT NOT ONE SPECIFICALLY FOR FIRST RESPONDERS. THANK YOU. I THINK, I THINK THAT'S A GREAT LONG, LONG ANSWER TO A SHORT QUESTION. IT'S, IT'S A VERY, IT'S VERY, UM, IT'S VERY CLOSE TO MY HEART. LIKE I DON'T EVER WANT TO LOSE SOMEBODY THAT WE SHOULD HAVE HELD OR COULD HAVE HELD. AND WE NOT ONLY FOR OUR CITIZENS TO ESPECIALLY OUR EMPLOYEES. SO WE VERY MUCH TRY TO, TO TRY TO DEAL WITH THAT. AND WE'RE GOING TO CONTINUE TO PUSH ON THAT. THERE'S LOTS OF OPPORTUNITIES WITH THE FOUR CITIES THAT WE'RE WE'RE LOOKING AT. SO WE'LL CONTINUE TO DO THAT. SO LOOKING FORWARD TO THIS YEAR, AGAIN, WE WANT TO, WE'RE GOING TO START OUR PHASE TWO OF OUR LICENSE PLATE RECOGNITION AND OPTICAL CAMERA PROJECT AND GET THAT EQUIPMENT ROLLED OUT AND START USING IT. WE'RE ALSO IN THE PROCESS OF REPLACING OUR BODY-WORN AND IN-CAR CAMERA SYSTEMS, BUT HOMIES ROOFS HELPING US SELECT THE VENDOR THAT SHOULD COME TO THE COUNCIL IN THE NEAR FUTURE, IMPLEMENT OUR BOND COMMITTEE RECOMMENDATIONS. AGAIN, THIS MAY, ANYWAY, THIS IS OUR RANGE VENTILATION PROJECT THAT WAS APPROVED IN 2019 BUCKS. SO WE'RE, AS SOON AS THE GREEN LIGHT FOR THAT WILL HELP FACILITIES GET THAT ACCOMPLISHED AGAIN, RATHER REMAIN FLEXIBLE AND AGILE WITHIN THEIR CURRENT COVID ENVIRONMENT. AS THINGS CONTINUE TO PROGRESS, WE'RE ALWAYS GOING TO LOOK FOR OPPORTUNITIES TO BUILD, MAINTAIN, TRUST CITIZENS, THE COMMUNITY WE SERVE, AND ALWAYS TRY TO FILL EMPLOYEE VACANCIES. WE'VE DONE A REAL GOOD JOB AS OF LATE. I THINK THAT THE COUNCIL'S DECISION AND THE CITY MANAGER'S DECISION TO HELP US WITH THE COMPENSATION ISSUE AS WE'VE SEEN IT IN MARKED INCREASE IN APPLICATIONS AND AS A DIRECT RESULT OF YOUR WORK. SO I APPRECIATE THAT. THANK YOU VERY MUCH. AND FINALLY, I'D LIKE TO THANK, UH, OUR CRIME ANALYST. WENCES SHE'S HERE TONIGHT BEHIND ME. SHE DID MOST OF THE WORK ON THIS PROJECT ON THIS LENS PRESENTATION, AND ALSO JESSICA MORGAN. WHO'S ON A ZOOM CALL, A RECORD SUPERVISOR AT OUR NEIGHBORS. BOTH OF THEM DID A LOT OF WORK OVER A SHORT PERIOD OF TIME TO GET THIS ACCOMPLISHED. AND THEY'RE CONTINUING TO HAVE TO SCRUB A LOT OF DATA. AND ONE FINAL FINAL COMMENT. THIS IS A, THIS IS A LONG-TERM PROJECT FOR US. AND THAT CHANGE ON HOW WE'VE ALWAYS LOOKED AT OUR STATISTICS TO BE A TRUE DATA-DRIVEN VOICE DEPARTMENT. WE NEED TO HAVE THE CLARITY OF THE DATA [02:20:01] THAT'S BEING PROVIDED BY DOCTORS. AND WE HAVE A GOOD RECORD MANAGEMENT SYSTEM NOW. SO ALLOW US TO REALLY, I THINK, DIG INTO IT. LET'S SEE WHAT HAPPENS OVER THE NEXT TWO, THREE YEARS. AND THEN I'LL BE ABLE TO GIVE YOU A CLEAR VIEW OF HOW IT'S CHANGED AND HOW IT'S HELPING US AND THAT KIND OF THING. SO WE'RE, I NEED A COUPLE OF YEARS TO LOOK AT IT, LIVE WITH IT. UM, THE ONE THING THAT I WAS TELLING MR. PEARSON EARLIER, NO STATE OF TEXAS GOT A LEVEL. THEY WERE REPORTING IN NINE HOURS, BUT THE STATE IS NOT FULLY READY TO START REPORTING NUMBERS TO THE FENCE THAT BI, SO THE STATE IS CONVERTING BACK TO UCR. SO THAT'S KIND OF GOOFY, RIGHT. BUT IT'S ALSO GOT A GOOD NEWS, CAUSE WE'RE STILL GOING TO SEE THAT YOU SAW OUR COMPARISON OVER THE NEXT FEW YEARS. AND SO THAT'LL HELP ME EXPLAIN IT TO, YOU KNOW, MY BOSS AND OTHER COUNCIL MEMBERS AND THE COMMUNITY MEMBERS, IF WE WANT TO HAVE SOME EXPLANATION HOW IT COMPARES TO THE UCR AND THAT KIND OF THING. THEY'LL X ALLOW THAT WE TO DO THAT, BUT WE ALWAYS HAD ABILITY TO GO BACK AND DO WORK. IT'S JUST, DOESN'T MAKE SENSE. THAT'S WHERE WE GO. GOOD JOB. OKAY. ONE MORE QUESTION FOR YOU. UM, UH, DESSERT POLICE DEPARTMENT DON'T THEY OFFER A RESIDENTIAL SECURITY CHECKUP KIND OF SIMILAR TO WHAT THE FIRE DEPARTMENT, ALL THREE. SO WE DO IT. IF SOMEBODY CALLS US, WE CAN SET UP THE WALLS AROUND. WE USED TO HAVE SPECIFIC PEOPLE TRAINED TO DO SOLID CRIME PREVENTION ASSESSMENT. THOSE CLASSES ARE ALMOST NONEXISTENT ANYMORE. PLEASE PROVIDE THAT. UM, HOWEVER, WE, WE CAN GO OUT AND WE CAN GIVE BASIC PREVENTION TIPS, RIGHT? IT'S A LIGHT, UH, LOCKS, THAT KIND OF STUFF. OFFICER RANDY BASS AND EVERYBODY, I BE ABLE TO REMEMBER, HE WENT OUT AND DID SOME STUFF WITH THE BLAST CIRCLE A YEAR OR SO AGO. SO ALL OF OUR COPS HAVE THE ABILITY TO GO OUT AND DO THAT STUFF. IF SOMEBODY CALLS US, WE WILL GO OUT, TALK TO HIM. I HAD THAT DONE, UH, AT MY HOME RECENTLY. IT WAS VERY HELPFUL. UM, UM, BUT THE, I GUESS THE FOLLOW-UP THOUGHT IS I, UM, I'VE SPOKEN TO A COUPLE OF RESIDENTS AND SHARE RECOMMENDED. UM, BUT I DIDN'T SEE, AND I MAY HAVE MISSED IT. I WAS LOOKING ON THE WEBSITE FOR SOMETHING THAT TALKED ABOUT THAT OR PHONE NUMBER OR ANYTHING WE HAVE, WE HAVE SOME THAT ON THE WEBSITE. SO AGAIN, THERE USED TO BE A CERTIFICATION PROGRAM FOR THAT. AND IT WAS REALLY GOOD BECAUSE NUMBER ONE, THERE WAS LIKE A PART ONE. AND PART TWO PART ONE WAS, YOU KNOW, 40 HOUR THAT GOLFERS WENT TO, IT WENT VERY MUCH DETAIL ON THE LIGHTING AND THE LOCKS AND THE LANDSCAPE DESIGN AND ALL THESE KIND OF THINGS WILL HELP US. AND THEN THERE'S A PART TWO THAT WHEN HE WENT INTO MORE DETAIL AT LAWRENCE SYSTEMS AND ALL THAT KIND OF STUFF, AND IF WE DID THAT, BUT THAT ALSO CERTIFIED AND WE HANDED OUT THE SPECIAL FORM, THEY USED TO GET A BIG BREAK ON THEIR HOMEOWNERS INSURANCE OR 10%, DEPENDING ON YOUR INSURANCE CARRIER. WE HAVE STRUGGLED WITH THE LAST SIX TO EIGHT YEARS TO GET MORE OFFICERS CERTIFIED CLASSES, ALMOST HAVE TO JUST THEY'RE GONE. WE HAVE NO ABILITY TO DEFINE THE CLASSES TO DO IT. I MEAN, TRIED TO SAY, WE WILL PUT THE CLASS ON OUR POLICE DEPARTMENT, BUT THE INSTRUCTORS TO DO IT. SO WE'RE STILL TRYING TO FIGURE THAT OUT, WHY THAT'S OCCURRED. HOWEVER, WE CAN STILL OFFER THAT SERVICE AGAIN, I'M TRYING NOT TO ADVERTISE IT TOO SPECIFICALLY BECAUSE THAT TRANSITION AWAY FROM THAT WE'RE LOSING AS OFFICERS THAT RETIRED, WE LOST SOME OF THOSE TRAINED OFFICERS, RIGHT? SO WE CAN PUT SOMETHING, CERTAINLY WE CAN ADVERTISE IT, BUT IT'S GOING TO BE JUST VERY BASIC, YOU KNOW, OFFICER COMING BY AND JUST HAVE A CHAT WITH THE HOMEOWNER, GIVING UP THEIR BEST ASSESSMENT OF WHAT THEY SEE BASED ON THEIR EXPERIENCES TO BEING A POLICE OFFICER. IT'S NOT GOING TO BE AS SPECIFIC IN DEPTH AND ROBUST AS THE PREVIOUS OFFICERS THAT WERE TRAINED TO DO SO. IT'S A LITTLE BIT OF A DILEMMA. ANYTHING WE CAN DO TO HELP SOME OF THE RESIDENTS WOULD BE HELPFUL BECAUSE , SO BEFORE WE ADJOURN, WE NEED TO SING A BIRTHDAY SONG, GQ MAGAZINE. THANK YOU SO MUCH. ALL THOSE CAKES AND CUPCAKES. THANK YOU. THANK YOU. * This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.